London, England, United Kingdom · Hybrid
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Skills: Risk management, Compliance frameworks, Data protection, Information security, NHS DSPT
London, England, United Kingdom · On-site
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London, England, United Kingdom · Hybrid
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London, England, United Kingdom · Hybrid
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London, England, United Kingdom · Hybrid
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London, England, United Kingdom · Hybrid
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London, England, United Kingdom · On-site
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London, England, United Kingdom · On-site
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London, England, United Kingdom · On-site
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London, England, United Kingdom · Hybrid
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London, England, United Kingdom · Hybrid
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Skills: Client Leadership, Project Management, Strategic Insight, Copywriting, Financial Acumen
London, England, United Kingdom · Hybrid
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London, England, United Kingdom · Hybrid
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Skills: Medical Writing, Scientific Strategy, Client Management, Line Management, Pharmaceutical Regulations
London, England, United Kingdom · Hybrid
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Skills: Medical Writing, Scientific Narrative Development, Content Strategy, Medical Education, Brand Marketing Communications
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You will define, embed, and monitor compliance frameworks across data protection, information security, and health system governance. Additionally, you will lead NHS-specific compliance programs and manage the company's risk register and incident response processes.
The ideal candidate has strong familiarity with NHS DSPT, DSCR, and UK GDPR within a SaaS environment. You should have experience managing business risk registers and the ability to translate complex regulations into actionable requirements for technical teams.
🐦 About Birdie
At Birdie, we’re reimagining care for older adults. We’re building the technology that powers the future of home healthcare, empowering care teams with tools to deliver better, more dignified care, and enabling older people to thrive in their own homes for longer. Our all-in-one solution powers millions of care visits every month, equipping care providers with the tools they need to deliver exceptional, efficient care.
That’s why we’ve built an all-in-one platform that supported over 60 million care visits and enabled care for 116,000 individuals in 2025, and we continue to grow our impact. We’re scaling fast, but staying true to our purpose. That’s why we’re proud to be a B Corp, using business as a force for good.
Founded in 2017, Birdie is backed by world-class investors like Index Ventures, Sofina and Omers. In 2023, we ranked #6 in the Deloitte Fast 50, making us one of the fastest-growing tech companies in the UK. You can check out more about our impact and recognition here.
But speed isn’t the point. Impact is.
⚡️ Your mission
As Birdie's Risk & Compliance Manager, you will be responsible for defining, embedding, and monitoring Birdie’s compliance frameworks across data protection, information security, and health system governance.
You will lead our compliance programs for critical health-sector standards—including the NHS Data Security and Protection Toolkit (DSPT) and Digital Social Care Record (DSCR) compliance—and assure all requirements for core NHS service integrations such as GP Connect and the Patient Demographic Service (PDS).
You will work closely with our engineering, product, legal, and operational teams, and will be supported by our General Counsel and external Data Protection Officer (DPO).
🦸♀️ How you will contribute
Own data protection compliance across product and operations, working with our external DPO on DPIAs, RoPA and information rights processes
Lead the annual NHS DSPT submission and keep us at "Standards Met" year-round, alongside DSCR and clinical risk alignment (DCB0129/0160) where applicable
Assure our NHS interoperability connections - GP Connect, PDS, and future health data integrations - meet compliance and data flow standards
Maintain Birdie's risk register and control frameworks, running third-party risk assessments and internal audit cycles
Lead incident response for data protection and compliance breaches, from root-cause analysis through remediation
Build KRIs/KPIs for leadership and the board, and champion a proactive, risk-aware culture across tech, product and go-to-market teams
You have strong familiarity with NHS DSPT, DSCR, and NHS API assurance frameworks (GP Connect, PDS)
You know UK GDPR and the Data Protection Act 2018 inside out, and can apply it practically in a fast-moving SaaS environment
You've led or played a major role in risk assessments, control design, and managing a business risk register - ideally alongside an external DPO or legal counsel
You can turn complex legal and health-system regulations into clear, actionable requirements for engineers and product teams
You write and speak with clarity, whether it's a policy, an executive report, or team training
You have sound judgment and the confidence to challenge while keeping strong working relationships; a relevant certification (CIPP/E, CIPM, CISM, CISA, or similar) or familiarity with ISO 27001/Cyber Essentials/SOC 2 is a plus
🧠 Imposter syndrome is real — and we don’t expect you to tick every box. If you're excited about our mission and think you could make a difference here, we want to hear from you.
We believe people do their best work when they’re supported, trusted and inspired. Here’s how we build a world-class employee experience:
💸 Compensation
Competitive base salary, reviewed against benchmarks annually
Generous stock options - because we’re building this together
Bi-annual performance cycles with individual compensation reviews
🧠 Learning & Growth
Annual personal learning budget and access to training, coaching and mentorship
Time and space for growth - you set your development goals, we back them
🏡 Flexible Working
Hybrid working - up to 3 days per week in our incredible London HQ
Budget to set up your home workspace
Regular in-person meet-ups, socials and offsites
🏖 Time Off
33 days holiday (25 days + public holidays)
Extra day off on your birthday (use it whenever you like!)
Company shutdown between Christmas and New Year
2 volunteering days each year to give back to causes that matter
👶 Family-first Policies
Industry leading paid primary and secondary caregiver leave
5 paid days for fertility treatments for those who need it
Private health insurance with AXA
Wellbeing perks via Happl (gym discounts, mental health support, and more)
🚲 Other Perks
Cycle to work scheme
4% employer pension contribution when you contribute 5% (UK)
A deeply human, radically transparent culture
❓Why Birdie?
Because you want to do meaningful work that improves lives - and grow at speed while doing it. We’re building more than a product - we’re building a movement. A movement to show that tech, when built with empathy and integrity, can change lives.
We’re a team of entrepreneurs, dreamers, and doers. Join us to shape the future of care, work alongside ambitious, kind people, and help reimagine how society cares for its older adults. We dream big, act fast, and work collaboratively with one goal in mind: to create a world where we all age with confidence.
⚖️ Equal Opportunities Statement
We’re committed to building a diverse team and inclusive culture. That means creating a hiring process that gives everyone a fair chance regardless of background, identity or lived experience.
Need adjustments or support during the application process? Let us know. We’re here to help.
✨ Ready to build the future of care?
Apply now. Be part of something that matters.
Home healthcare technology that’s by your side in care.
🚀 We are hiring 🚀 → www.birdie.care/join-us Birdie is the smart homecare technology partner, helping agencies work smarter – not just harder. Our all-in-one platform connects care management, rostering, finance, auditing, and workforce planning, surfacing insights and automating admin so care teams can focus on delivering outstanding care. Trusted by over 1,000 providers and powering 60M+ visits annually, Birdie supports agencies across the UK and Europe to improve care quality and drive sustainable growth. A certified B Corp, Birdie was named one of the top Home Health Tech providers in CB Insights’ 150 Most Innovative Digital Health Startups, and partners with health and research bodies to support proactive, preventative care at home. Together we fly.
Offices: 4 Fulwood Place, London, England WC1V 6HG, GB · Krausenstraße 9, Berlin, BE 10117, DE
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