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$69k–$116k/yr
Full-time
bachelor degree
Comprehensive Benefits Plan
Posted 29d ago
~40 hrs/week
Responsibilities
Support clients in utilizing Vizient's Clinical Data Base (CDB) to improve healthcare performance through training and technical support. Collaborate with cross-functional teams to enhance product adoption and resolve client inquiries regarding functionality and content.
Requirements
Requires at least 2 years of experience in a clinical, supply chain, or healthcare operations setting with a strong customer service mindset. Proficiency in training others on healthcare analytics tools and a relevant degree are preferred.
Full job description
When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.
Summary:
In this role, you will support clients in realizing measurable, sustainable improvements in their healthcare performance initiatives through effective utilization and adoption of Vizient’s Clinical Data Base (CDB) and related solutions. You will provide product expertise, deliver training and education, resolve inquiries, and collaborate with cross-functional teams to enhance client engagement and maximize value derived from analytics tools.
Responsibilities:
Support client onboarding, engagement and product utilization initiatives in collaboration with product coordinators and internal teams.
Provide analytical product support, including inquiry resolution, trend monitoring, and issue escalation.
Address functionality and content questions related to the CDB.
Develop and maintain training materials such as user guides, one-pagers, and FAQs.
Deliver virtual training sessions, including one-on-one sessions and scheduled webinars, to introduce and reinforce CDB functionality.
Ensure a positive client experience through effective access management and product support.
Monitor industry trends and integrate relevant insights into client interactions and product guidance.
Partner with cross-functional teams to enhance product adoption and overall client value realization.
Qualifications:
Relevant degree preferred.
2 or more years of relevant experience required.
Experience in a clinical, supply chain, or healthcare operations setting required.
Solid customer service mindset and a commitment to delivering a positive client experience is required.
Proven ability to train individuals and groups on CDB or similar healthcare analytics tools to maximize client value.
Experience supporting or implementing healthcare software solutions preferred.
Prior experience with Vizient CDB highly preferred.
Understanding of or hands-on skills with data analysis preferred.
Knowledge of relational databases, business intelligence tools, or analytics platforms preferred.
Experience with data quality and performance improvement initiatives preferred.
Strong written and verbal communication skills with experience presenting to diverse audiences.
Willingness to travel.
Estimated Hiring Range:
At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $68,500.00 to $116,300.00.
This position is also incentive eligible.
Vizient has a comprehensive benefits plan! Please view our benefits here:
Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities
The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.
Vizient, Inc., the nation’s largest provider-driven healthcare performance improvement company, provides solutions and services to more than two-thirds of the nation’s acute care providers and more than one-third of ambulatory providers. Vizient offers proprietary data and analytics to deliver unique clinical and operational insights and a contract portfolio representing $156 billion in annual purchasing volume enabling the delivery of cost-effective care. With its acquisition of Kaufman Hall in 2024, Vizient expanded its advisory services to help providers achieve financial, clinical and operational excellence. Headquartered in Irving, Texas, Vizient has offices throughout the United States. Learn more at www.vizientinc.com.
Offices: 290 E. John Carpenter Frwy., Irving, Texas 75062, US · 433 W Van Buren St, Chicago, Illinois 60607, US · 6300 S Syracuse Way, Centennial, Colorado 80111, US · 280 S Mount Auburn Rd, Cape Girardeau, Missouri 63703, US
How many Healthcare jobs are open in Chicago, IL right now?
There are currently 4,734 open healthcare positions in Chicago, IL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Healthcare roles in Chicago, IL?
Companies currently hiring include Northwestern Medicine, Ann & Robert H. Lurie Children's Hospital of Chicago, UChicago Medicine Ingalls Memorial, Cook County Government, American Addiction Centers, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Healthcare jobs in Chicago, IL?
Yes — 899 of the 4734 open healthcare positions offer remote or hybrid work (351 remote, 548 hybrid).
How do I apply for Healthcare jobs in Chicago, IL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.