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The Receptionist serves as the first point of contact for patients, managing check-ins, scheduling appointments, and collecting co-payments. They are responsible for maintaining accurate patient demographics and insurance information while coordinating with clinical and administrative staff.
A high school diploma is required, and an associate degree is preferred. Candidates must have one or more years of experience in a secretarial or medical assistant role.
Greenville OB/GYN
Job Title: Reception I
FLSA Status: Non-Exempt
About us
Physicians East, P.A.is a team of skilled healthcare professionals united to meet the challenge of delivering quality, cost-efficient, comprehensive healthcare to the people of Eastern North Carolina.
Location & commitments
FT/PT/Temp/PRN role based at Greenville OB/GYN location, Monday-Friday, 8a.m. – 5 p.m.
Overtime may be required to ensure patients are taken care, tasks are completed, and calls are returned in a timely manner. Weekend work is rare but can occasionally be necessary.
Supervision Received: Reports to the Department Coordinator, Operations Supervisor and Operations Manager.
Supervision Exercised: None.
Typical Physical Demands: Requires sitting for long periods of time. Working in office environment. Some bending and stretching required. Manual dexterity required for use of calculator and computer keyboard.
Typical Working Conditions:
Work is performed in an office environment. This position involves frequent contact with staff, patients, and the public.
About the role
The Reception position oftentimes is the first person with whom a patient or patients family member will interact either upon arrival at the practice or via phone conversations prior to the visit. The Reception staff are responsible for ensuring optimization of the patient visit by positively impacting the patients care through knowledgeable, reliable, and courteous interactions. Further, the Reception staff ensures the accuracy of the patient’s demographic and insurance information. The Reception staff works closely with all care team members and is responsible for performing a variety of office functions including answering incoming phone calls; scheduling appointments; greeting patients and family members; and collecting co-payments. High School diploma required. One or more years of secretarial/medical assistant experience.
Responsibilities
Candidate requirements
Responsible for greeting, welcoming and assisting patients, securing accurate and up to date patient information, collecting patient balances and copayments at the time of service, ensuring prompt service at the point of check in/out, and promoting positive workplace with other departments within Physicians East.
High School diploma required. One or more years of secretarial/medical assistant experience. Associates Degree preferred.
Affirmative Action/EEO statement
Physicians East, P.A.is an equal opportunity employer and will not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, religion, creed, sex (including gender, pregnancy, sexual orientation, and gender identity, which includes status as a transgender individual), national origin or ancestry, citizenship, past, current, or prospective service in the uniformed services, genetic information (including family medical history), physical or mental disability, or other legally protected status. Reasonable accommodation will be made for persons with disabilities during the application process and/or at the time of employment. Requests for accommodation should be made to the Human Resources Department as early as possible in the application/employment process. Contact HR Office at 252-413-6368 or email [email protected]
Disclaimer
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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Physicians East, PA is eastern North Carolina’s largest private multi-specialty health care practice with over 100 providers caring for patients in Greenville, Farmville, Winterville, Kinston and Beulaville. Physicians East offers Primary Care services at six of their ten locations. Sub-specialists include cardiology, dermatology, endocrinology, gynecology, gastroenterology, hematology, oncology, obstetrics, pulmonary care, rheumatology, sleep medicine, colorectal and general surgery. Physicians East operates its own AAAHC (Accreditation Association of Ambulatory Health Care, Inc.) surgical endoscopy center, a Sleep Center, a fully staffed Urgent Care Center with on-site x-ray and laboratory services for walk-in and after hours care, and provides outreach services in nearby community hospitals. Since 1965, Physicians East’s physicians and staff have worked together to build a reputation of excellence in individualized, comprehensive, patient-focused health care. Through its dedicated and committed staff, Physicians East sets the benchmark for providing the highest quality and most innovative medical care available.
Offices: 1850 West Arlington Blvd., Greenville, North Carolina 27834, US · 3681 N. Main St., Suite 114, Farmville, North Carolina 27828, US · 4796 Old Tar Road, Winterville, North Carolina 28590, US · 744 Airport Road, Kinston, North Carolina 28504, US
Based on 2303 listings with disclosed salaries, most healthcare jobs in North Carolina pay between $60k–$159k per year. Individual offers vary with seniority, company size, and specialization.
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Companies currently hiring include American Addiction Centers, Duke Health Technology Solutions, CVS Health, Duke University Hospital, PruittHealth, among others. Browse the listings above to see every active employer.
Yes — 1887 of the 17979 open healthcare positions offer remote or hybrid work (686 remote, 1201 hybrid).
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