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New York, New York, United States · On-site
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New York, New York, United States · On-site
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Town of Amherst, New York, United States · On-site
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Town of Colonie, New York, United States · On-site
$17/hr–$23/hr
Our Lab is hiring a full-time Phlebotomist Float to join their team! *This position is eligible for up to a $1,000.00 recruitment/retention bonus. This is a 40-hour work week. Monday-Friday varying day shifts, travel is …
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Town of Colonie, New York, United States · On-site
$18/hr–$24/hr
Latham Pediatrics is hiring a full-time Patient Support Specialist to join their team! This is a 40 hour work week. Monday - Friday 8am-4:30pm. The ideal candidate will have superior customer service skills, preferably i…
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Levittown, New York, United States · On-site
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Levittown, New York, United States · On-site
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Levittown Animal Hospital is hiring a full-time Veterinary Assistant to join our team of experienced veterinarians, skilled technicians, and devoted support staff, ensuring each animal receives the best possible care dur…
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Victor, New York, United States · On-site
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Levittown, New York, United States · On-site
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Levittown, New York, United States · On-site
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Levittown Animal Hospital is seeking a dedicated and client-focused full time or part time Veterinary Receptionist to join our team. This position is open to candidates who bring strong transferable experience from adjac…
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New York, New York, United States · On-site
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Jamestown, New York, United States · On-site
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City of Glens Falls, New York, United States · On-site
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New York, New York, United States · On-site
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Thompson, New York, United States · On-site
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New York, New York, United States · On-site
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Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by reliev…
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City of Cortland, New York, United States • On-site
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The Patient Service Specialist provides front office support by greeting patients, managing appointments, and handling telephone inquiries. They are also responsible for verifying insurance, collecting payments, and maintaining accurate patient records in compliance with HIPAA.
A high school diploma or GED is required, with graduation from a Medical Office Assistant school preferred. Candidates should have at least one year of customer service experience and familiarity with medical terminology.
The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group’s Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills.
High School diploma/GED required. Graduation from a Medical Office Assistant school preferred.
Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications.
1. Responsible for greeting every patient in a courteous, professional, and timely manner every Time.
2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie’s Telephone Standards. Screens telephone calls, takes messages and provides information.
3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management.
4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient’s confidential medical record.
5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals.
6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines.
7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy.
8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays.
9. Adheres to departmental and organizational policies and attends meetings/huddles as required.
10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure.
11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance.
12. Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization.
1. Other duties as assigned.
The pay for this position ranges from $17.34-$23.96 per hour.
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Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer.
The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
Health care
Offices: One Guthrie Square, Sayre, PA 18840, US · 169 Riverside Dr, Binghamton, New York 13905, US · One Guthrie Drive, Corning, NY 14830, US · 275 Guthrie Drive, Troy, PA 16947, US · 91 Hospital Drive, Towanda, PA 18848, US
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