City of Cortland, New York, United States · On-site
$17/hr–$23/hr
Position Summary: The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group’s Service Excellence Standards. The Patient Service Specialist wi…
Skills: Customer service, Medical terminology, Appointment scheduling, Insurance verification, Data entry
Town of Carmel, New York, United States · On-site
$22/hr–$24/hr
Description Arms Acres is looking for an Office Coordinator join our outpatient team in Carmel. In this role, you will provide administrative support to the outpatient staff including answering telephones, screening call…
Skills: Administrative support, Telephone communication, Data reporting, Patient billing, Collection of fees
New York, New York, United States · On-site
$21/hr
RiseWell Community Services is seeking a Full-time Peer Specialist to join the SOS Program in Brooklyn, NY. In this role, the Peer Specialist’s will involve community outreach on the streets and subways, coordinati…
Skills: Community Outreach, Peer Advocacy, Case Coordination, Harm Reduction, Person-centered Care
New York, New York, United States · On-site
Skin Clique is a medically founded, nationwide aesthetics practice redefining how skin health is delivered. Rooted in science and evidence-based care, Skin Clique integrates skin health into the broader health conversati…
Skills: Tox, Filler, Biostimulators, Microneedling, Chemical Peels
Town of Amherst, New York, United States · On-site
$16/hr–$20/hr
Dent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we…
Skills: Patient care, Quality assurance, HIPAA compliance, Customer service, Infection control
Town of Colonie, New York, United States · On-site
$17/hr–$23/hr
Our Lab is hiring a full-time Phlebotomist Float to join their team! *This position is eligible for up to a $1,000.00 recruitment/retention bonus. This is a 40-hour work week. Monday-Friday varying day shifts, travel is …
Skills: Phlebotomy, Venipuncture, Specimen collection, Specimen processing, Medical supply inventory
Town of Colonie, New York, United States · On-site
$18/hr–$24/hr
Latham Pediatrics is hiring a full-time Patient Support Specialist to join their team! This is a 40 hour work week. Monday - Friday 8am-4:30pm. The ideal candidate will have superior customer service skills, preferably i…
Skills: Customer service, Medical terminology, Appointment scheduling, Insurance verification, Computer skills
Bay Shore, New York, United States · On-site
$100k–$160k/yr
Job Description Manages and has 24/7 responsibility for the nursing practice, patient care delivery, human and fiscal resources, and regulatory compliance of a patient care unit. Maintains a professional environment that…
Skills: Nursing practice, Patient care delivery, Fiscal management, Regulatory compliance, Staffing management
Levittown, New York, United States · On-site
$18/hr–$20/hr
Levittown Animal Hospital is hiring a full-time Veterinary Assistant to join our team of experienced veterinarians, skilled technicians, and devoted support staff, ensuring each animal receives the best possible care dur…
Skills: Animal handling, Animal restraint, Laboratory testing, Phlebotomy, Medication administration
Levittown, New York, United States · On-site
$18/hr–$20/hr
Levittown Animal Hospital is hiring a full-time Veterinary Assistant to join our team of experienced veterinarians, skilled technicians, and devoted support staff, ensuring each animal receives the best possible care dur…
Skills: Animal restraint, Surgical assistance, Laboratory testing, Phlebotomy, Medication administration
Victor, New York, United States · On-site
$75k–$95k/yr
LSI SOLUTIONS® founded in 1986, located in beautiful Victor, New York, is a dynamic and growing medical device company with over 500 employees dedicated to advancing minimally invasive surgical instruments through re…
Skills: Quality management system, Regulatory compliance, CAPA, Root cause analysis, Gap assessment
New York, New York, United States · On-site
$72k/yr
RiseWell Community Services is looking for a Full-Time Team Leader to join the SOS Team in Brooklyn, NY In this position, you will be responsible for the implementation and maintenance of the program model. Oversee daily…
Skills: Program Management, Community Outreach, Behavioral Health, Criminal Justice, Case Management
Jamestown, New York, United States · On-site
$24/hr–$36/hr
Explore opportunities with Willcare, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping peo…
Skills: Nursing care, Clinical documentation, Care coordination, Patient assessment, Infection control
City of Glens Falls, New York, United States · On-site
$18/hr–$28/hr
Compensation: $18.75 to $28.13 per hour. (Exact rate is determined on a case-by-case basis commensurate with experience level, as well as education and certifications pertaining to each position which may be above the li…
Skills: Patient Care, Vital Signs Monitoring, Communication Skills, Interpersonal Skills, Medical Terminology
Thompson, New York, United States · On-site
Overview At Garnet Health, the Hudson Valley’s leading integrated health system, you’ll find the perfect balance of a satisfying career and a rewarding lifestyle. Our focus is on patient-centric care with a c…
Skills: Nursing management, Emergency care, Patient flow management, Clinical leadership, Critical thinking
New York, New York, United States · On-site
$400k–$750k/yr
Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by reliev…
Skills: Patient Care, Clinical Leadership, Interpersonal Skills, Compassionate Communication, Medical Licensure
Port Jefferson, New York, United States · On-site
$21/hr–$24/hr
Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by reliev…
Skills: Patient Intake, Vital Signs, EMR Documentation, Procedural Support, Patient Education
New York, New York, United States · On-site
$60k–$72k/yr
Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by reliev…
Skills: IT Support, Hardware Troubleshooting, Software Deployment, Windows, MacOS
New York, New York, United States · On-site
$21/hr–$25/hr
Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by reliev…
Skills: Customer Service, Insurance Verification, Medical Scheduling, EMR Systems, Patient Registration
New York, New York, United States · On-site
$21/hr–$25/hr
Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by reliev…
Skills: Patient Intake, Vital Signs, EMR Documentation, Procedural Support, Patient Education
City of Cortland, New York, United States • On-site
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The Patient Service Specialist provides front office support by greeting patients, managing appointments, and handling telephone inquiries. They are also responsible for verifying insurance, collecting payments, and maintaining accurate patient records in compliance with HIPAA.
A high school diploma or GED is required, with graduation from a Medical Office Assistant school preferred. Candidates should have at least one year of customer service experience and familiarity with medical terminology.
The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group’s Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills.
High School diploma/GED required. Graduation from a Medical Office Assistant school preferred.
Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications.
1. Responsible for greeting every patient in a courteous, professional, and timely manner every Time.
2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie’s Telephone Standards. Screens telephone calls, takes messages and provides information.
3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management.
4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient’s confidential medical record.
5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals.
6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines.
7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy.
8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays.
9. Adheres to departmental and organizational policies and attends meetings/huddles as required.
10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure.
11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance.
12. Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization.
1. Other duties as assigned.
The pay for this position ranges from $17.34-$23.96 per hour.
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Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community.
The Guthrie Clinic is an Equal Opportunity Employer.
The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
Health care
Offices: One Guthrie Square, Sayre, PA 18840, US · 169 Riverside Dr, Binghamton, New York 13905, US · One Guthrie Drive, Corning, NY 14830, US · 275 Guthrie Drive, Troy, PA 16947, US · 91 Hospital Drive, Towanda, PA 18848, US
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