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Full-time
professional certificate
Posted 8d ago
~40 hrs/week
Responsibilities
The Operations Coordinator provides front-line administrative, operational, and event support to ensure the organization runs smoothly. Responsibilities include managing reception, coordinating office supplies, supporting business development events, and maintaining data in CRM systems.
Requirements
Candidates must possess a post-secondary certificate in a relevant field and 2–4 years of experience in office administration or operations support. Strong interpersonal skills, proficiency in Microsoft Office, and the ability to manage multiple priorities in a fast-paced environment are required.
Full job description
OPERATIONS COORDINATOR
The Edmonton Region is gaining momentum, and Edmonton Global is helping convert that momentum into investment, business growth, and new opportunities for the region. As the Operations Coordinator, you will play an important role in keeping the organization running smoothly while supporting the people, programs, events, and activities that help local businesses grow, connect, and thrive.
This is a hands-on role for someone who enjoys variety, takes pride in being organized, and likes being at the centre of the action. One day you may be welcoming visitors, supporting staff, coordinating supplies, or setting up for a meeting; another day you may be helping with a business development or trade event, preparing materials for a delegation, updating HubSpot, coordinating catering, or supporting a regional business program.
WHY JOIN EDMONTON GLOBAL?
This is an opportunity to contribute to meaningful regional work while building practical experience across office operations, events, stakeholder engagement, administration, business development and trade programming, and business support. You will support the whole office and help create a professional, welcoming, and well-organized experience for employees, visitors, businesses, partners, and stakeholders.
At Edmonton Global, strong contributors can grow, take ownership, and see the impact of their work not just inside the office, but across the broader region we serve. The organization values collaboration, transparency, continuous improvement, and a culture where people are trusted to contribute and learn.
THE OPPORTUNITY
Reporting to the Director, Corporate Services, the Operations Coordinator provides front-line administrative, operational, event, and coordination support for the whole organization. This role is responsible for front desk and reception services, office coordination, meeting and event support and day-to-day support of meetings and events across the whole organization.
This role will primarily work within regular business hours, with some earlier morning or occasional after-hours support required. The successful candidate will have the option to flex their hours as needed, based on operational requirements and in coordination with the Director, Corporate Services.
WHAT YOU’LL DO
Serve as the first point of contact for visitors, guests, couriers, service providers, and general inquiries, creating a welcoming and professional front-desk experience.
Answer and direct phone calls, take messages, notify team members of guest arrivals, and support the overall readiness of reception and common areas.
Coordinate mail, couriers, supplies, inventory, asset tracking, filing, scanning, data entry, document preparation, and other day-to-day administrative tasks.
Support onsite and offsite meetings, events, workshops, business development and trade programs, and delegations with room or venue set-up, catering, registration, materials, signage, transportation coordination, and supplier management.
Support participant coordination, meeting scheduling, stakeholder communications, vendor follow-up, and administrative tracking for programs and events.
Maintain and update records in HubSpot, including companies, contacts, leads, accounts, trade opportunities, trade activities, and related program information.
Assist with KPI tracking, grant reporting, internal reporting, data clean-up, and related administrative requirements.
Support HR coordination, including interview scheduling, candidate logistics, onboarding support, offboarding support, and workspace readiness for new employees.
Provide basic support for workplace technology needs, help with meeting room readiness, and submit or coordinate IT support tickets where escalation is needed.
Monitor office spaces for cleanliness, repairs, access issues, and general functionality, and submit facilities or building management tickets as required.
Support staff across the organization with routine workplace, administrative, event, and coordination needs.
WHAT YOU BRING
Minimum of a post-secondary certificate in office administration, business administration, business, international business, commerce, marketing, event management, or a related discipline, or an equivalent combination of education and experience.
2–4 years of experience in office administration, reception, operations support, workplace coordination, program coordination, event management, project administration, economic development, international trade, or a related field.
Strong customer service and interpersonal skills, with the ability to interact professionally with employees, visitors, candidates, vendors, regional businesses, government partners, and external stakeholders.
Excellent organizational and project coordination skills, with the ability to manage multiple priorities in a fast-paced environment.
Strong verbal and written communication skills.
Strong attention to detail and accuracy in scheduling, data entry, recordkeeping, and administrative coordination.
Proficiency in Microsoft Office applications including Outlook, Word, Excel, and Teams, as well as comfort using CRM systems such as HubSpot.
Confidence using workplace systems, service portals, ticketing tools, and administrative processes.
The ability to exercise discretion, maintain confidentiality, work independently on routine responsibilities, and know when to escalate issues.
Experience coordinating events, stakeholder activities, logistics, vendors, catering, registration, or program administration is an asset.
Knowledge of international trade, export development, economic development, or grant-funded programs is considered an asset.
A valid Class 5 driver’s licence and access to a reliable vehicle are considered assets, as some travel within the Edmonton region may be required.
WHAT IT’S LIKE TO WORK HERE
Edmonton Global is a purpose-driven organization with a regional mandate and a collaborative culture. We move at the speed of business, value transparency and teamwork, and believe in continuous improvement. This is a place where strong contributors can grow, take ownership, and see the impact of their work across the office and the broader region we serve.
This role is ideal for someone who enjoys being organized, helpful, flexible, and connected to the whole organization. You will support day-to-day office operations while also contributing to events and programs that help regional businesses access new opportunities and connect with partners, markets, and resources.
HOURS OF WORK
This role will primarily work within regular business hours. Some earlier morning or occasional after-hours support may be required for meetings, events, business development and trade programs, delegations, or stakeholder activities. The successful candidate will have the option to flex their hours as needed, in alignment with operational requirements and approval from the Director, Corporate Services.
JOIN US
If you are looking for a role where you can be hands-on, highly valued, and part of a team supporting the growth and success of the Edmonton Metropolitan Region, we would love to hear from you.
The purpose of Edmonton Global is to radically transform and grow the economy of the Edmonton Metropolitan Region.
Industry
International Trade and Development
Company size
11-50 employees
Founded
2017
Headquarters
Edmonton, Alberta
LinkedIn followers
16,348
The Edmonton Metropolitan Region has 1.5 million people and over 783,000 jobs. It represents 30% of Alberta's GDP and will grow to 2.2 million people and 1.2 million jobs in the next 30 years.
Edmonton Global promotes the Edmonton Region globally to attract and retain business investment. Edmonton Global is a not-for-profit established by 14 regional municipalities to advance economic development and cooperation in the Edmonton Metropolitan Region.
Offices: 10020 100 St NW, Suite 2205, Edmonton, Alberta T5J 0N5, CA
economic developmenteconomic development assistanceInternational TradeForeign Direct Investmentand Canada InvestmentBusiness DevelopmentProfessional Services
How many Government & Public Sector jobs are open in Edmonton, Canada right now?
There are currently 598 open government & public sector positions in Edmonton, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Government & Public Sector roles in Edmonton, Canada?
Companies currently hiring include Government of Alberta, City of Edmonton, Mechanical Engineering, University of Alberta, Sodexo, Métis Nation within Alberta, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Government & Public Sector jobs in Edmonton, Canada?
Yes — 108 of the 598 open government & public sector positions offer remote or hybrid work (10 remote, 98 hybrid).
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