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Job DetailsLevel: ExperiencedJob Location: Tamien - San Jose, CA 95110Position Type: Part TimeEducation Level: High SchoolSalary Range: $32.20 - $32.20 HourlyTravel Percentage: Up to 25%Job Shift: DayJob Category: Nonprofit - Social Services

POSITION: Case Manager (Site Based)

PROGRAM/LOCATION: Tamien, 1197 Lick Avenue, San Jose, CA 95110

SUPERVISOR: Program Manager

JOB TYPE: Part Time, Non-Exempt (20 Hours)

COMPENSATION: $32.20/Hourly

ABOUT HOMEFIRST

Established in 1980, HomeFirst™ is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership – meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.

OUR VALUES

Kindness: We act with empathy toward others.
Passion: We ignite change to fulfill our mission.
Excellence: We deliver exceptional service to our communities.

PROGRAM OVERVIEW:

The Tamien Case Manager is responsible for providing comprehensive support services to help individuals and families participating in Rapid Rehousing Program. Their intensive and individualized case management services are coupled with linkage to a network of community resources to assist clients in averting homelessness, maintaining housing, and increasing self-sufficiency. To this end, the Housing Retention Case Manager participates in our collective effort to end and prevent homelessness.

QUALITIES:

Tamien Case Manager is passionate about serving others and sees themself in a helping profession long term. They are pro-active and responsive to the needs of our participants, meeting them “where they’re at” and bridging the gap between the individual and our services.

They manage their time well and demonstrate strong organizational abilities. With the support of program leadership, the Case Manager participates in our culture of learning and increases their knowledge of evidence-based practices over the course of their employment. Together, we model the values and principles of HomeFirst within the agency and broader community.

HomeFirst is a diverse company in a diverse field, and the Case Manager seeks to work with people from a variety of social and economic backgrounds. They are a highly collaborative member of our participant services team and enjoy a team-oriented work environment.

REPORTING RELATIONSHIPS

The position reports to the Program Manager.

PRIMARY RESPONSIBILITIES:

Maintain a caseload of 20+ participants.
Provide comprehensive case management services. This may include:

Initial eligibility verification and enrollment
Ongoing needs and status assessments
Budgeting
Information and referral
Crisis de-escalation
Safety planning, risk assessment, and mandated reporting
Employment and benefits assistance
Advocacy
Other direct service provision

Meet with participants at a frequency and location determined by their needs.
Participate in property management meetings to collaborate on resolving issues and supporting the participant’s housing maintenance.
Engage in the consistent application of evidence-based practices.
Participate in case conferencing and collaborative care coordination.
Maintain compliance with contract, agency, and licensing requirements.
Achieve identified program and position deliverables.
Adhere to task completion deadlines.
Maintain thorough and accurate documentation of participant services in accordance with agency and contractual standards.
Attend all job-related meetings, including program staff meetings and agency-wide meetings.
Participate in opportunities for learning and skill maintenance/development.
Utilize supervision appropriately, maintaining open lines of communication and activity.
Assist with other duties as assigned.

BENEFITS

This role is non benefited.

ORGANIZATIONAL EQUITY STATEMENT

At HomeFirst, diversity, equity, and inclusion guide our services, workplace, and decisions. Recognizing housing as a social justice issue, we prioritize equitable practices, honor lived experiences, and uphold dignity for all. By fostering belonging, accountability, and continuous improvement, we embed DEI values in our processes, recruitment, and leadership, striving for excellence at every level.

HomeFirst is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. Additionally, HomeFirst participates in the E-Verify program, as required by law.

HomeFirst is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please let your recruiter know.

QualificationsQUALIFICATIONS

Knowledge and Experience, General

•1 year paid or volunteer experience in social work or related human services required

•Bachelor of Arts in Social Work (BASW) or related human services degree preferred, not required

•Proficient in Microsoft Office suite

•Valid CA driver’s license and insurance, and reliable transportation. Must be able to be enrolled in the Agency Fleet Program.