Wellington, Wellington, New Zealand · Hybrid
A Bit about Smartly, a Datacom Company We exist to make it simpler for Kiwi businesses to look after their people. We’re known as the simple way to sort your payroll for over 20,000 businesses. Our slick software combine…
Skills: Partner Management, Customer Success, Account Management, Retention Management, SaaS Expansion
Wellington, Wellington, New Zealand · Hybrid
A Bit about Smartly, a Datacom Company We exist to make it simpler for Kiwi businesses to look after their people. We’re known as the simple way to sort your payroll for over 20,000 businesses. Our slick software combine…
Skills: Partner Management, Customer Success, Account Management, Retention Management, SaaS Expansion
Wellington, Wellington, New Zealand · Hybrid
Relationship Manager - Corporate Banking Wellington Full time, Permanent Mō te tūranga | About the Role You will be responsible for managing a dynamic portfolio of corporate customers, shaping their success through tailo…
Skills: Corporate Lending, Relationship Management, Stakeholder Engagement, Credit Analysis, Compliance
Wellington, Wellington, New Zealand · Hybrid
A Bit About Smartly, a Datacom Company We exist to make it simpler for Kiwi businesses to look after their people. We’re known as the simple way to sort your payroll for over 20,000 businesses. Our slick software combine…
Skills: SQL, Python, Data Pipeline Development, Data Modeling, Git
Wellington, Wellington, New Zealand · Hybrid
$108k–$118k/yr
Senior Advisor, Funding & Financial Assurance Type: Fixed Term until 30 June 2027 Location: Wellington-based role (Christchurch and Auckland will also be considered) Applications Close: 5pm Monday 29th June Help communit…
Skills: Financial Assurance, Audit, Funding Management, Analytical Thinking, Stakeholder Management
Wellington, Wellington, New Zealand · Hybrid
$70k–$80k/yr
Company Description Join us. But be you. At Deloitte, you’ll do more than just join something, you’ll add something. You’ve found a place that values your curiosity, passion, and desire to work alongside brilliant people…
Skills: External Audit, Assurance Services, Analytical Thinking, Problem Solving, Stakeholder Management
Wellington, Wellington, New Zealand · On-site
Job TitleSenior Business Analyst – DTA Job Description Rabobank is the world’s leading specialist in food and agribusiness banking. One of our key strengths lies in our kaimahi (employees) who have a deep understanding o…
Skills: Business Analysis, Regulatory Change Management, Stakeholder Engagement, Process Mapping, Requirements Elicitation
Wellington, Wellington, New Zealand · On-site
Job TitleSenior Manager – Regulatory Delivery Job Description Rabobank is the world’s leading specialist in food and agribusiness banking. One of our key strengths lies in our kaimahi (employees) who have a deep understa…
Skills: Regulatory Change Management, Prudential Regulation, Risk Management, Operational Resilience, Stakeholder Engagement
Wellington, Wellington, New Zealand · Hybrid
$101k–$119k/yr
Lead pricing modelling and analytics that shape national health service outcomesJoin a high-performing organisation focused on improving outcomes for New ZealandersEnjoy 9% superannuation contribution and flexible workin…
Skills: Pricing Modelling, Financial Modelling, Commercial Analysis, Advanced Excel, Forecasting
Wellington, Wellington, New Zealand · Hybrid
$95k–$112k/yr
Job Description About Z Z has a clear purpose: Powering better journeys, today and tomorrow. As one of New Zealand’s largest transport energy companies, we have a commitment to delivering safe, secure, and reliable trans…
Skills: Financial Analysis, Credit Risk Assessment, Portfolio Review, Risk Mitigation, Credit Policy Development
Wellington, Wellington, New Zealand · Hybrid
Company Description Te Tākinatanga - Our Story At Contact, we believe home is the most important place in the world. That belief shapes everything we do, from leading the energy transition to how we power Aotearoa and ca…
Skills: Financial Accounting, Financial Reporting, Compliance, Forecasting, Performance Reporting
Christchurch, Canterbury, New Zealand · Hybrid
Job Description: Key Responsibilities Support solution design and functional delivery across Oracle ERP Cloud modules such as Financials, Procurement, Projects and/or SCM.Work with stakeholders to gather requirements, ru…
Skills: Oracle ERP Cloud, Solution Design, Functional Delivery, Requirement Gathering, Configuration
Wellington, Wellington, New Zealand · Hybrid
Job Description: Essential Job Functions: • Lead and mentor a team of consultants, fostering a collaborative and innovative work environment. • Build and maintain strong client relationships, understanding their technolo…
Skills: Oracle Finance, Team Leadership, Client Relationship Management, Consulting Methodologies, Proposal Development
Wellington, Wellington, New Zealand · On-site
Permanent | Wellington BasedHelp shape government investment priorities in healthProvide quality policy advice to inform the strategic direction for the health system Ko tōu ake mahi - What you’ll do Joining the in the S…
Skills: Public Finance Systems, Budget Process, Policy Analysis, Government Processes, Political Structures
Wellington, Wellington, New Zealand · On-site
At WT, we empower our clients to grow, inspiring confidence through our independent cost management and advisory services. Operating for 75 years, our expertise spans the building, construction, and infrastructure sector…
Skills: Cost Management, Commercial Advisory, Estimation, Commercial Negotiation, Procurement Strategy
Wellington, Wellington, New Zealand · Hybrid
Company Description Join us. But be you. At Deloitte, you’ll do more than just join something, you’ll add something. You’ve found a place that values your curiosity, passion, and desire to work alongside brilliant people…
Skills: Audit Management, Statutory Reporting, IFRS, Client Relationship Management, Coaching And Mentoring
Wellington, Wellington, New Zealand · Hybrid
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and …
Skills: Test Automation, Java, JavaScript, Kotlin, API Testing
Wellington, Wellington, New Zealand · Hybrid
Job Description About Z Z has a clear purpose: Powering better journeys, today and tomorrow. As one of New Zealand’s largest transport energy companies, we have a commitment to delivering safe, secure, and reliable trans…
Skills: Solutions Focused Mindset, Communication Skills, Stakeholder Management, Professional Relationship Building, Academic Excellence
Wellington, Wellington, New Zealand · Hybrid
Act as a strong and experienced lead partner to help support senior Kiwibank stakeholders across complex procurement engagements.Deliver impactful procurement outcomes across digital and technology initiativesPartner wit…
Skills: Strategic Sourcing, Stakeholder Management, Contract Negotiation, Supplier Relationship Management, Vendor Management
Wellington, Wellington, New Zealand · Hybrid
Company Description Join us. But be you. At Deloitte, you’ll do more than just join something, you’ll add something. You’ve found a place that values your curiosity, passion, and desire to work alongside brilliant people…
Skills: SAP S/4HANA FICO, GL Accounting, Accounts Payable, Accounts Receivable, Asset Management
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Manage a portfolio of partners to drive referral growth, ensure product adoption, and maintain high retention rates. Act as the primary relationship lead post-activation, identifying expansion opportunities and advocating for customer needs internally.
Requires 5-7 years of experience in partnership or customer success within a SaaS environment, with a proven track record of managing retention and expansion. Proficiency in CRM tools and the ability to balance relationship management with commercial revenue goals is essential.
A Bit about Smartly, a Datacom Company
We exist to make it simpler for Kiwi businesses to look after their people. We’re known as the simple way to sort your payroll for over 20,000 businesses. Our slick software combined with our awesome support team help businesses pay their people on time, accurately and in line with legislation. As a fast-growing FinTech expanding into adjacent markets, Smartly offers a fast paced, fun work environment with great opportunities for personal and professional development.
What Does the Job Involve?
The Customer Success Manager - Partners is responsible for managing an assigned portfolio of Smartly partners, responsible for growth of referrals, owning retention, adoption, and expansion outcomes across that portfolio. The PSM ensures partners are realising measurable value from Smartly’s platform, proactively identifies risks and opportunities, and builds relationships that drive long-term loyalty and revenue growth within the partner ecosystem.
The CSM - P operates as the partner’s primary ongoing relationship with Smartly post-activation, monitoring partner health, conducting regular check-ins and business reviews, coordinating internally to resolve issues, and identifying opportunities to deepen product usage or expand into additional products through partner-led initiatives and co-sell opportunities. The specific portfolio composition (segment, size, complexity, partner-managed vs direct) will be determined by business need and may evolve over time. This role combines relationship management with commercial awareness; the PSM is expected to protect revenue through retention discipline and grow revenue through structured expansion motions with partners, not simply maintain partner satisfaction.
This means you will:
What We’re Looking For
The Cutomer Success Manager - Partners will bring demonstrated experience in Partner growth and success, account management, or relationship management within a SaaS or technology-enabled subscription business. They will have a track record of managing a customer portfolio with measurable retention and adoption outcomes. Experience using CRM and customer health tools to manage a book of business is essential. The successful candidate will be comfortable balancing relationship-building with commercial outcomes, understanding that partner success exists to protect and grow revenue, not just maintain satisfaction. Familiarity with payroll, HR technology, or SMB workforce software is desirable but not essential.
Generally, we are looking for candidates who have:
What You'll Get
Customer focused values. World-class capability.
Customer focused values. World-class capability. The right solutions to help you navigate, wherever you are on your journey. With a breadth of offerings and depth of expertise, there isn’t a safer pair of hands to help navigate the future of your business. Datacom is Australasia's largest home-grown tech company. Drawing on the experience of over 6500 staff in 24 locations around the globe, we work with a full range of clients, from small start-ups through to government agencies and multinational corporations, to explore and extract the hidden value in their systems. We bring together over half a century of know-how, the right technology and the knowledge and creativity of our people, to deliver sustainable solutions to our customers’ greatest challenges. With our team of dedicated professionals, we work with leading partners to deliver the solutions that are right for our customers – that solve their issues and enhances their businesses. We design, build and run IT systems and processes across operations, cybersecurity, cloud, digital platforms, payroll and enterprise applications. We deliver customer care services and operate mission-critical infrastructure with best-in-class data centre facilities – Datacom delivers on the promise: practical imagination. Follow us on Twitter: https://twitter.com/Datacom Like us on Facebook: http://www.facebook.com/datacomcommunity Subscribe to our YouTube Channel: https://www.youtube.com/DatacomGroupLtd
Offices: 58 Gaunt Street, Auckland, Auckland 1010, NZ · 55 Featherston Street, Wellington, WGN 6011, NZ · 67 Gloucester St, Christchurch, Canterbury 8013, NZ · 77 Vogel Street, Level 1, Dunedin, Otago 9016, NZ · 94 Bryce Street, Level 2, Hamilton, Waikato 3204, NZ
There are currently 66 open finance & accounting positions in Wellington, New Zealand listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Deloitte, ACC New Zealand, Datacom, Ampol, Bank of New Zealand, among others. Browse the listings above to see every active employer.
Yes — 48 of the 66 open finance & accounting positions offer remote or hybrid work (4 remote, 44 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
