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Full-time
Health insurance, Accident insurance, Life insurance, Development platforms, Cash balance pension plan, Transportation allowance
Posted 13d ago
Apply by Aug 31
~40 hrs/week
Responsibilities
The Senior Manager is responsible for expanding Western Union's distribution network in Japan by establishing new partnerships and growing volume through existing channels. They will manage the full lifecycle of partnerships, from origination and commercial structuring to contract execution and performance monitoring.
Requirements
Candidates must have 10 or more years of experience in building commercial partnerships in Japan, with a proven track record of originating and managing complex agreements. Proficiency in both English and Japanese is required to negotiate contracts and present to executive leadership.
Full job description
Role Responsibilities
Senior Manager, Business Development, Tokyo, Japan
Western Union moves money across more than 200 countries and territories in nearly 130 currencies, connecting to billions of bank accounts, millions of digital wallets and cards, and a global footprint of hundreds of thousands of retail locations.
Japan is one of the world's most significant outbound remittance markets and continues to grow. Distribution across the market remains fragmented.
This role is responsible for expanding Western Union's distribution in Japan on two fronts: establishing partnerships in channels where the company does not currently distribute, and growing volume through the existing partner network.
Identify and develop new distribution partners across banks, registered funds transfer service providers, e-money and wallet issuers, retail and convenience networks, employer and staffing firms, registered support organizations, and businesses serving Japan's foreign resident communities in priority corridors.
Own and expand existing partner relationships. Serve as the commercial lead for current partners, growing transaction volume through extended coverage, improved placement, additional products and payout methods, and joint marketing activity. Identify underperforming relationships and address the causes. Manage renewals and renegotiate terms as the relationship develops.
Manage opportunities from origination through to performance. Accountability covers sourcing, commercial structuring, partner due diligence and KYC, contract execution, integration, launch, and first-year results.
Structure and negotiate commercial terms, including revenue share, foreign exchange margin treatment, and incentive and marketing support.
Coordinate internal approvals across Western Union's global organization. Partnership agreements require alignment across global product, compliance, legal and regional functions in multiple time zones. This represents a significant portion of the role.
Deliver against a partner-generated volume and revenue target, with accurate forecasting against quarterly commitments.
Contribute competitive and corridor intelligence to country strategy, including partner economics, competitor channel activity, and shifts in corridor volume.
Role Requirement
10 or more years of experience building and growing commercial partnerships in Japan, including a demonstrated record of originating relationships that did not previously exist.
Experience growing volume or revenue through an existing partner or channel portfolio, including managing renewals, renegotiating terms, and turning around underperforming relationships.
A demonstrated record of taking partnerships from initial contact through to launch and commercial results. Candidates should be prepared to discuss specific examples in detail, including how the opportunity was originated, the terms agreed, the obstacles encountered, and what the partnership ultimately delivered.
Proven ability to reach decision makers within large Japanese organizations and to build internal support in advance of formal approval, including experience working through a counterparty's legal, compliance and procurement review.
An established network with sufficient reach to open conversations with prospective partners. Relevant channels include banks and other regulated payment providers, retail and convenience networks, employer and staffing firms, and organizations serving Japan's foreign resident communities. Direct relationships in any of these areas are valuable.
Demonstrated experience negotiating complex commercial agreements with Japanese counterparties.
Proven ability to operate within a matrixed global organization and secure approvals from functions outside the local reporting line.
Business-level English, sufficient to present to global leadership in writing and in person, and Japanese sufficient to negotiate commercial contracts and present to a partner's executive committee.
Preferred
Experience in the following areas is advantageous but not required. Western Union will provide industry and regulatory onboarding for candidates who bring the partnership experience above.
Background in financial services, payments, remittance or foreign exchange
Understanding of Japan's payments licensing framework and the conditions under which a counterparty can participate in distribution
Familiarity with Japan's foreign resident population and the communities Western Union serves
Experience launching a regulated product with a partner in the Japanese market
Experience establishing distribution in a channel with no prior presence
Work Shift
Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.
BENEFITS AND OTHER DETAILS
Benefits
You will also have access to multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your Japan specific benefits include:
Cash Balance pension plan
Transportation allowance
Global Recognition and Rewards Programs
Employee Wellness
Hybrid Working Arrangement
We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, colour, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
#LI-HR1 #LI-hybrid
Estimated Job Posting End Date:
08-31-2026
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
Many know us as the most trusted way to send money to friends and family overseas and across borders, but we're much more than that.
Our talented teams around the world are building new ways to send, save and spend money. Wherever you are in the world, in whatever currency you choose, we're evolving our services to meet the demands of tomorrow.
We're here for what's next. When our teams make more financial services accessible to people everywhere, we help more people prosper, transforming lives and communities.
Offices: 7001 E Belleview, Denver, CO 80237, US · Bandra-Kurla Complex, Bandra (E), Fortune 2000 Building, Ground Floor, Unit No. G-101, Mumbai, Maharashtra 400051, IN · 10 Carrington Street, Wynyard Place - Level 11, Sydney, New South Wales 2000, AU · Montevideo 825, Buenos Aires, Ciudad de Buenos Aires C1019ABQ, AR · 5/6 Place de I'Iris La Defense cedex, Tour Manhattan - 19eme etage, Paris, Paris 92095, FR
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There are currently 619 open finance & accounting positions in Tokyo, Japan listed on Clera. New openings are added daily as companies post roles.
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