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Full-time
high school
Medical insurance, Dental insurance, Vision insurance, Life insurance, Disability insurance, AD&D insurance
Posted 8d ago
~40 hrs/week
Responsibilities
The Financial Counselor is responsible for determining patient insurance eligibility, completing financial screenings, and establishing payment plans. They also coordinate insurance authorizations and maintain compliance with HIPAA standards while supporting front office operations.
Requirements
Candidates must have a high school diploma or equivalent. Previous experience in healthcare financial counseling, insurance verification, or patient access is preferred.
Full job description
Financial Counselor Location: Tampa, Florida
Organization: Tampa Family Health Centers (TFHC)
About Tampa Family Health Centers
At Tampa Family Health Centers, healthcare is more than a service, it is our mission. As a Federally Qualified Health Center (FQHC), we provide quality, caring, and accessible healthcare to a culturally diverse community across Hillsborough County.
Our team is built on compassion, innovation, and a commitment to positive change. Joining TFHC means becoming part of a mission-driven organization where your work directly supports patient-centered care and expands access to those who need it most.
Position Summary
Tampa Family Health Centers is seeking a Financial Counselor to join our team. This role plays a key part in ensuring patients have access to affordable care by determining insurance eligibility, completing financial screenings, and guiding patients through payment options.
The Financial Counselor partners closely with front office, clinical, and support teams to maintain compliance, improve access to care, and support a seamless patient experience.
Essential Responsibilities
Screen patients for insurance coverage and verify income eligibility
Complete financial re-screens and update demographics and pay categories in the system
Review uninsured patients and establish appropriate payment plans and expiration dates
Obtain insurance authorizations and coordinate with registration staff
Provide patients with required financial documentation and correspondence
Coordinate emergency visit authorizations as needed
Maintain strict patient confidentiality in compliance with HIPAA standards
Support front office operations as needed during slower periods
Recall patients for required screenings based on pay plan guidelines
Participate in team meetings and support TFHC’s Mission, Vision, and Values
Perform additional duties as assigned
Qualifications
High school diploma or equivalent required
Previous experience in healthcare financial counseling, insurance verification, or patient access preferred
Skills & Abilities
Strong verbal and written communication skills
Proficiency in Microsoft Office (Word, Excel) and basic computer systems
High level of accuracy and attention to detail
Ability to handle sensitive information with professionalism and discretion
Comfortable working in a fast-paced, patient-focused environment
Benefits & Rewards
TFHC offers a comprehensive benefits package designed to support your well-being and professional growth, including:
Medical, Dental, and Vision Insurance
Life, Disability, and AD&D Insurance
Generous PTO and 7 paid company holidays
401(k) with employer contribution after one year
Employee Assistance Program (EAP)
Employee discount program
Growth and development opportunities
Pet Insurance
Why Join TFHC?
At TFHC, you will be part of a collaborative, mission-driven team dedicated to removing barriers to care. Your work will directly support patients in accessing the healthcare services they need, making a meaningful impact in the community every day.
Join Us
If you are passionate about helping patients navigate healthcare coverage and financial access, we encourage you to apply and join Tampa Family Health Centers.
Please note that the employee’s initial training schedule may differ from the regular schedule of the position. All new hires, including part-time employees, must be available for up to 40 hours of in-person, on-site training during their first week. Additional mandatory training may continue for approximately two to three weeks, depending on the position and training requirements. Training may take place at a TFHC location other than the employee’s assigned work location.
We make innovative high-quality, integrated care accessible to everyone who needs it.
Industry
Medical Practices
Company size
501-1,000 employees
Founded
1984
Headquarters
Tampa, Florida
LinkedIn followers
6,225
For over 40 years, Tampa Family Health Centers (TFHC) has been committed to providing high-quality, comprehensive healthcare services to the Tampa Bay community, ensuring everyone has access to the care they need. Our services include primary care, dental care, behavioral health, women's health, pediatrics, and specialty care, delivered by a team of dedicated professionals. For more information, visit www.tfhc.org.
Offices: 302 W. Fletcher Avenue, Tampa, Florida 33612, US · 1212 E Bearss Ave, Lutz, Florida 33549, US · 7608 Causeway Blvd, Tampa, Florida 33619, US · 19203 N Dale Mabry Hwy, Lutz, Florida 33548, US · 2727 W Dr Martin Luther King Jr Blvd, 100-A, Tampa, Florida 33607, US
Family PracticePediatricsDentalPharmacyObstetricsInternal MedicineBehavior HealthMental HealthPodiatryand Family Planning
How much do Finance & Accounting jobs in Tampa, FL pay?
Based on 821 listings with disclosed salaries, most finance & accounting jobs in Tampa, FL pay between $46k–$186k per year. Individual offers vary with seniority, company size, and specialization.
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