New York, New York, United States · Remote OK
$150k–$200k/yr
About Bastion Bastion builds regulated financial infrastructure for modern businesses. Bastion's full stack product suite covers stablecoin issuance, custodial wallet infrastructure, and global asset conversion rails, wi…
Skills: Customer Support Operations, Team Scaling, BPO Management, Compliance Support, SLA Management
New York, New York, United States · On-site
About Polymarket Polymarket is the world's largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current a…
Skills: Legal Analysis, Product Management, Crypto Compliance, Financial Regulation, Regulatory Risk Assessment
New York, New York, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Armed Patrol, Customer Service, Emergency Response, Access Control, Incident Documentation
New York, New York, United States · Hybrid
$200k–$250k/yr
Where will your career take you next? Let’s find out together. At Zurich Cover-More, we’re proud to be one of the world’s leading travel insurance and assistance providers. Each year, we protect more than 20 million trav…
Skills: Strategic Planning, Market Assessment, Business Case Development, Financial Modeling, Stakeholder Management
New York, New York, United States · On-site
$60k–$80k/yr
We are a multinational team working on projects in New York City and abroad. Altanova combines innovative thinking with a passion for technology and business in order to tackle complex projects that have a sustainable, p…
Skills: Financial Analysis, Budgeting, Forecasting, Data Analysis, Operations Management
New York, New York, United States · Hybrid
$132k–$218k/yr
The Head of Wealth Management Marketing will own the strategic direction, execution, and ongoing evolution of marketing for the Wealth Management division. This person will report to the Head of Financial Protection and …
Skills: Wealth Management Marketing, RIA Platform Scaling, Go-To-Market Strategy, Sales Enablement, Distribution Strategy
New York, New York, United States · Hybrid
$280k–$300k/yr
Account Executive (Enterprise)About Hypercore Hypercore is building the operating system for the $3T+ global Private Credit market — one of the fastest-growing and most under-served asset classes in finance. Backed by In…
Skills: Enterprise Sales, B2B SaaS Sales, Pipeline Management, Consultative Selling, Value Selling
New York, New York, United States · On-site
$250k–$275k/yr
Work Location: New York, New York, United States of America Hours: 40 Line of Business: TD Securities Pay Detail: $250,000 - $275,000 USD TD is committed to providing fair and equitable compensation opportunities to all …
Skills: Investment Banking, Power & Utilities Sector Expertise, Transaction Execution, Client Relationship Management, Financial Modeling
New York, New York, United States · On-site
$180k–$220k/yr
Full Stack Engineer Willis Re is building its global technology estate from the ground up, unencumbered by legacy and designed around data, analytics and modern cloud platforms. We are looking for a Full Stack Engineer t…
Skills: C#/.NET, Python, React, Angular, TypeScript
New York, New York, United States · On-site
$140k–$185k/yr
Blackstone is the world’s largest alternative asset manager. Blackstone seeks to deliver compelling returns for institutional and individual investors by strengthening the companies in which the firm invests. Blackstone’…
Skills: Python, C++, C#, Java, SQL
New York, New York, United States · On-site
ABOUT US: Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront of, we provide accurate data and actionable ins…
Skills: Covert Surveillance, Report Writing, Case Preparation, Database Research, Social Media Investigation
New York, New York, United States · On-site
$100k–$140k/yr
Credit Risk Management (CRM) Credit Risk Management (CRM) evaluates credit risk transactions and approves, rejects or modifies them considering the availability and appropriateness of arrangements for reducing risk or ri…
Skills: Excel, PowerPoint, SQL, VBA, Python
New York, New York, United States · Hybrid
$77k–$105k/yr
Job description: Major Responsibilities: Support direct team manager for all onboarding processes Manage daily onboarding requests for all divisions of Mizuho End to end onboarding coordination Compose KYC packages and p…
Skills: Client Onboarding, KYC, Due Diligence, OFAC Searching, Negative News Screening
New York, New York, United States · On-site
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our c…
Skills: Branch Leadership, Sales Management, Performance Management, Coaching, Operational Risk Management
New York, New York, United States · On-site
$37/hr–$67/hr
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our c…
Skills: Branch Leadership, Sales Management, Performance Management, Coaching, Operational Risk Management
New York, New York, United States · Hybrid
$150k–$200k/yr
Join Mizuho as an IT Business Manager! As an IT Business Manager, you will serve as a trusted partner to Technology leadership, supporting financial planning, workforce management, reporting, and governance across the Te…
Skills: Financial Planning, Forecasting, Workforce Management, Governance, Executive Communication
New York, New York, United States · On-site
$65k–$65k/yr
Job DetailsLevel: ExperiencedJob Location: BRONX, NY 10455Position Type: Full TimeSalary Range: $65,000.00 - $65,000.00 Salary/yearJob Category: Nonprofit - Social ServicesPRIMARY FUNCTION/PURPOSE: The Staff Accountant i…
Skills: Fund EZ, Accounts Payable, Accounts Receivable, Bank Reconciliation, General Ledger
New York, New York, United States · On-site
$200k–$300k/yr
The Senior Infrastructure Banker - Syndications is a senior level position responsible for assisting clients in raising funds in the debt capital markets, as well as in providing strategic advisory services for mergers, …
Skills: Debt Capital Markets, Infrastructure Syndications, Mergers and Acquisitions, Capital Raising, Strategic Advisory
London, England, United Kingdom · Hybrid
Job Description Are you looking for your next opportunity? Sompo has a unique opportunity for a Reserving Technical Analyst in our Reserving Technical Team. We are seeking a highly motivated and experienced Reserving Tec…
Skills: SQL, P&C Insurance Reserving, Data Management, ETL, Data Warehousing
New York, New York, United States · On-site
$140k–$180k/yr
Solution Architect Willis Re is building its global technology estate from the ground up, unencumbered by legacy and designed around data, analytics and modern cloud platforms. We are looking for a Solution Architect to …
Skills: Microsoft Azure, C#/.NET, Python, SQL, React
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Build and manage customer support operations for enterprise partnerships, focusing on compliance-driven financial flows. The role involves hands-on ticket resolution while simultaneously designing the scaling strategy, including hiring internal staff or BPO partners.
Candidates should have experience building customer support or risk/compliance teams, ideally with a background in disputes and complaints. The role requires a high degree of adaptability to work in a fast-paced startup environment and the ability to execute operational tasks without a pre-existing playbook.
Bastion builds regulated financial infrastructure for modern businesses. Bastion's full stack product suite covers stablecoin issuance, custodial wallet infrastructure, and global asset conversion rails, with the flexibility to deploy individual capabilities or combine them end-to-end.
Bastion's regulated foundation underpins a compliance-first approach to risk management, ensuring the integrity and security of all financial activity within its systems. Bastion holds the appropriate licenses for its own operations, but can also act as a service provider, offering compliance and financial operations support under our customers’ licenses.
We're looking for a Senior Manager, Customer Support Operations to build and run customer support for Bastion's enterprise partnerships. Our partners include some of the largest consumer technology and financial services companies in the world. A meaningful share of the support volume this role owns is tied to compliance-driven flows, which requires precision and a real understanding of what's being asked by the end user, not just a fast reply.
This is a hands-on role from day one, and it stays that way even as you scale. Volume and complexity are real from the start. You'll be the person actually working tickets at the beginning, refining the knowledge base and escalation paths, and you'll also need to figure out quickly whether the answer is an internal hire, a BPO partner, or both. Getting the org right, fast, is as much the job as the casework itself. You will have budget ownership.
You'll report to our Head of Product, embedded to ensure the voice of the customer is heard while we build and improve our products. You will partner closely with the internal team already mapping our support framework and implementing our support stack. That team can stand up the tooling; what we need from you is someone who can run the operation once it exists — triaging real cases, spotting where the process breaks, and having enough pattern recognition from prior roles to solve problems without a playbook already written for you.
You have likely built a customer support or risk/compliance support team in the past, and it will helpful if you have worked on disputes and complaints.
While we have a preference for the role to be based in NYC, we are open to candidates working remotely throughout the US.
Instead of a list of requirements, we want to give you a directional look into the first 30, 90, and 180 days on the job.
We are a startup, so the pace is fast and the specific work will change. People who thrive here are finding ways to contribute in their first week, and fully productive in their third month. You need to be okay with that.
If you think this is something you can handle, we will be excited to speak with you.
Get hands-on with the support queue immediately — start resolving real cases, including compliance-driven flows, rather than shadowing for weeks before touching anything
Learn the product and the underlying compliance requirements deeply enough to diagnose issues without escalating every ambiguous case
Audit what exists: current documentation, ticket taxonomy, resolution paths, where cases get stuck, and where volume is coming from
Partner with the internal team building the support tech stack to understand what tooling is coming online and how it will change your workflow
Start forming a real point of view on how this function needs to scale — internal hires, a BPO partner, or both — based on the volume and complexity you're seeing firsthand
Outcomes
You are personally resolving a meaningful share of support volume, unaided
A clear, written map of issue types, current resolution paths, and where the process breaks down today
An initial recommendation on how to staff the function, grounded in real ticket data
Be the primary owner of support outcomes — SLAs, resolution quality, and escalation judgment all run through you
Build and maintain the knowledge base and case-handling documentation so it holds up under real volume, not just as a reference doc
Establish the operating rhythm: how volume gets tracked, how patterns get surfaced, how you decide what needs to go back to product or compliance
Move on the staffing call you scoped in month one — you should be actively hiring your first team member, evaluating BPO partners, or both, depending on what the volume actually demands
Outcomes
Support runs reliably against SLAs with you as the operational backbone
A living knowledge base that reflects real cases and real edge cases, not hypothetical ones
Concrete progress against your staffing plan — an offer out, a BPO partner onboarding, or both
Whether you've hired directly, onboarded a BPO partner, or both, you're running that operation now — training, quality standards, and escalation protocols all trace back to you
Stay hands-on yourself so the standards you've built don't dilute the moment someone else is doing the work
Build the playbook for onboarding this function into Bastion's next major partnership, based on patterns from what you've already run
Close the loop with product and engineering — a structured way for what you're seeing in tickets to actually change what gets built
Outcomes
A functioning team or partner relationship where you're still doing real casework alongside them
A repeatable onboarding playbook for extending support to new partnerships
Doing the work before you get to design the system: You'll be resolving tickets yourself in week one, at real volume. The frameworks and documentation you build will come from having actually done the work, not from theorizing about it in advance
Compliance-driven flows with real consequences: A meaningful portion of support volume touches regulatory requirements specific to payments and digital assets. You don't need to be a compliance expert on day one, but you'll need to learn fast and know exactly when to loop in the right people
Scaling fast without guessing: Volume is real from the start, and you won't have the luxury of a slow build-up to a staffing decision. You'll need to make a credible call on internal hires vs. a BPO partner within your first couple of months, based on the ticket data you generate yourself
Building documentation that works for humans and AI: The knowledge base and case taxonomy you create will be used by you, any teammates or BPO agents you bring on, and AI-powered tooling the internal team is implementing. It has to hold up for all three
Staying in the work as you scale: Many people at this level default to stepping back once they have a report or a vendor. This role expects the opposite — you stay close to the actual tickets even as you build out the org around you
Bastion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and placement. Bastion participates in E-Verify to authorize eligibility of employment in the United States.
The trusted stablecoin infrastructure for enterprises.
Bastion is a financial institution building regulated stablecoin infrastructure for modern money movement. Global enterprises use Bastion’s trusted infrastructure to issue, orchestrate, convert, move, and scale whitelabeled stablecoins anywhere in the world, 24/7/365.
Based on 8817 listings with disclosed salaries, most finance & accounting jobs in New York, NY pay between $80k–$215k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 10,407 open finance & accounting positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include JPMorganChase, Citi, New York City Housing Authority (NYCHA), Morgan Stanley, Bank of America, among others. Browse the listings above to see every active employer.
Yes — 4681 of the 10407 open finance & accounting positions offer remote or hybrid work (520 remote, 4161 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
