Sandy Springs, Georgia, United States · Remote Solely
$150k–$200k/yr
Ethos Risk Services is a national provider of investigation, surveillance, medical management, and SIU services to property and casualty insurance carriers, with deep specialization in Workers' Compensation. For 25 years…
Skills: Product Roadmap Management, AI Product Strategy, Prompt Engineering, Retrieval-Augmented Generation (RAG), LLM APIs
Detroit, Michigan, United States · On-site
$25/hr–$30/hr
ABOUT US: Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and actionable insigh…
Skills: Field Investigation, Evidence Analysis, Report Writing, Interviewing, Fraud Detection
Irving, Texas, United States · Remote Solely
Ethos Risk Services is a national provider of investigation, surveillance, medical management, and SIU services to property and casualty insurance carriers, with deep specialization in Workers' Compensation. For 25 years…
Skills: Consultative Selling, Business Case Development, Executive Relationship Management, ROI Analysis, Pipeline Management
New York, New York, United States · Remote Solely
$150k–$225k
Ethos Risk Services is a national provider of investigation, surveillance, medical management, and SIU services to property and casualty insurance carriers, with deep specialization in Workers' Compensation. For 25 years…
Skills: Enterprise Technology Sales, Solution Architecture, Technical Discovery, Insurance Technology, AI/ML Application
Irving, Texas, United States · Remote Solely
$42k–$52k/yr
ABOUT US: Ethos Risk Services is a leading insurance claims investigation and medical management company committed to providing better data that translates into better decision-making for our clients. We are at the foref…
Skills: Referral Management, File Management, Case Management Support, Data Entry, Customer Service
Beech Grove, Indiana, United States · On-site
$25/hr–$35/hr
ABOUT US: Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and actionable insigh…
Skills: Covert Surveillance, Videography, Investigative Reporting, Fraud Detection, Case Preparation
Rosemont, Illinois, United States · On-site
$28/hr–$35/hr
ABOUT US: Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and actionable insigh…
Skills: Covert Surveillance, Videography, Investigative Reporting, Fraud Detection, Case Preparation
Portland, Maine, United States · On-site
$35/hr–$50/hr
ABOUT US: Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and actionable insigh…
Skills: Covert Surveillance, Videography, Investigative Reporting, Fraud Detection, Case Preparation
San Francisco, California, United States · On-site
$28/hr–$32/hr
ABOUT US: Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and actionable insigh…
Skills: Covert Surveillance, Videography, Investigative Reporting, Fraud Detection, Case Preparation
Pensacola, Florida, United States · On-site
$25/hr–$35/hr
ABOUT US: Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and actionable insigh…
Skills: Covert Surveillance, Videography, Investigative Reporting, Fraud Detection, Case Preparation
Brevard County, Florida, United States · On-site
$25/hr–$35/hr
ABOUT US: Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and actionable insigh…
Skills: Covert Surveillance, Videography, Investigative Reporting, Fraud Detection, Case Preparation
Irving, Texas, United States · Remote OK
$14/hr–$15/hr
ABOUT US: Ethos Risk Services is a leading insurance claims investigation and medical management company committed to providing better data that translates into better decision-making for our clients. We are at the foref…
Skills: Data Entry, Client Relationship Management, Cross-Selling, Outbound Calling, Verbal Communication
Odessa, Texas, United States · On-site
$25/hr–$35/hr
ABOUT US: Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and actionable insigh…
Skills: Covert Surveillance, Videography, Investigative Reporting, Fraud Detection, Case Preparation
Hillsborough County, Florida, United States · Remote OK
$40k–$52k/yr
ABOUT US: Ethos Risk Services is a leading insurance claims investigation and medical management company committed to providing better data that translates into better decision-making for our clients. We are at the foref…
Skills: Case Coordination, Scheduling Management, Provider Relations, Client Communication, Administrative Operations
New York, New York, United States · On-site
$30/hr–$40/hr
ABOUT US: Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and actionable insigh…
Skills: Covert Surveillance, Videography, Investigative Reporting, Fraud Detection, Case Preparation
Wake County, North Carolina, United States · Remote OK
ABOUT US: Ethos Risk Services is a leading insurance claims investigation and medical management company committed to providing better data that translates into better decision-making for our clients. We are at the foref…
Skills: Product Ownership, Agile/Scrum, Requirements Gathering, Spec-Driven Development, Backlog Management
Madison, Wisconsin, United States · On-site
$25/hr–$35/hr
ABOUT US: Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and actionable insigh…
Skills: Covert Surveillance, Videography, Investigative Reporting, Fraud Detection, Case Preparation
New York, New York, United States · On-site
$30/hr–$40/hr
ABOUT US: Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and actionable insigh…
Skills: Covert Surveillance, Videography, Investigative Reporting, Fraud Detection, Case Preparation
City of Rochester, New York, United States · On-site
ABOUT US: Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront of, we provide accurate data and actionable ins…
Skills: Covert Surveillance, Report Writing, Case Preparation, Database Research, Social Media Investigation
Boston, Massachusetts, United States · On-site
ABOUT US: Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront of, we provide accurate data and actionable ins…
Skills: Covert Surveillance, Report Writing, Case Preparation, Database Research, Social Media Investigation
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Lead the evolution of the Pathfinder AI-powered claims platform by owning the product roadmap and driving AI strategy. Collaborate cross-functionally to translate customer feedback into product enhancements and manage integrations with insurance core systems.
Requires a Bachelor's degree and at least 7 years of product management experience, with 3+ years specifically in AI/ML or LLM-powered products. Experience within the insurance claims industry, particularly Workers' Compensation or P&C, is essential.
Ethos Risk Services is a national provider of investigation, surveillance, medical management, and SIU services to property and casualty insurance carriers, with deep specialization in Workers' Compensation. For 25 years, our investigators, nurses, and analysts have helped adjusters resolve claims faster, more accurately, and with better outcomes. As part of our commitment to innovation, we developed Pathfinder, an AI-powered claims platform that helps claim professionals make faster, smarter decisions through data-driven insights that improve efficiency and reduce claim leakage.
JOB SUMMARY:
Our Ethos team is seeking a full-time Senior Product Manager to lead the evolution of our AI-powered claims decision support platform, Pathfinder. This individual contributor role will own the product roadmap, drive AI product strategy, prioritize customer needs, and collaborate cross-functionally to deliver innovative solutions for the insurance industry.
This is a hands-on role ideal for someone who enjoys building AI-powered products, working closely with engineering, sales, operations, and executive leadership, and translating customer feedback into meaningful product enhancements. The successful candidate will help shape the future of AI within workers' compensation and broader property & casualty claims.
KEY RESPONSIBILITIES:
QUALIFICATIONS:
Education: Bachelor's degree Business, Computer Science, Engineering, Information Systems, or a related field (required). MBA or advanced technical degree preferred.
Required Experience:
Preferred Experience:
WORKING CONDITIONS:
This position operates in a remote environment with frequent use of computers and office equipment. The role requires prolonged periods of sitting, regular communication via phone and email, and managing multiple systems simultaneously.
Ethos Risk Services is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic.
Now You Know For Sure
Ethos Risk Services is a technology-backed, full-service claims management company. We bring clarity to a world of uncertainty through investigation and verification resources aimed at delivering optimal solutions to our clients. Services include surveillance, OSINT/digital investigations, SIU, and claims investigations. We also provide a full suite of medical management solutions that includes utilization management, field case management, IME, bill review, and Medicare services (MSP). Our coverage includes all 50 states and over 80 countries. We are SOC 2 Type 2 and HIPAA compliant. Our vision is to be the most tech-enabled, customer-centric claim management company that makes verification a matter of certainty. You want to be sure your claims are verified with all the facts. To do that you need all the facts, and delays increase costs. That’s why we’ve developed the technology and training to keep your claims on track for optimal outcomes. With our solutions you’ll save time and money with the peace of mind of having 100% surety. More Coverage. More Accountability. More Consistency.
Offices: 300 1st Avenue South, Suite 300, Saint Petersburg, Florida 33701, US
Now You Know For Sure
Ethos Risk Services is a technology-backed, full-service claims management company. We bring clarity to a world of uncertainty through investigation and verification resources aimed at delivering optimal solutions to our clients. Services include surveillance, OSINT/digital investigations, SIU, and claims investigations. We also provide a full suite of medical management solutions that includes utilization management, field case management, IME, bill review, and Medicare services (MSP). Our coverage includes all 50 states and over 80 countries. We are SOC 2 Type 2 and HIPAA compliant. Our vision is to be the most tech-enabled, customer-centric claim management company that makes verification a matter of certainty. You want to be sure your claims are verified with all the facts. To do that you need all the facts, and delays increase costs. That’s why we’ve developed the technology and training to keep your claims on track for optimal outcomes. With our solutions you’ll save time and money with the peace of mind of having 100% surety. More Coverage. More Accountability. More Consistency.
Offices: 300 1st Avenue South, Suite 300, Saint Petersburg, Florida 33701, US
