Krakow, Lesser Poland Voivodeship, Poland · Hybrid
$8k/mo
Job Title Customer Experience Associate (German) Job Description Minimum compensation: starting from 8 000 PLN. The final offer will be determined based on the candidate's experience and competencies So, who are we? IG G…
Skills: Customer Service, English Fluency, German Fluency, Conflict De-escalation, Problem Solving
Krakow, Lesser Poland Voivodeship, Poland · On-site
Fancy helping to shape the future of FinTech? We have always been innovators. In 1996 we were the first company to share exchange rate information, free of charge on the internet. Today, we are a world leading online tra…
Skills: Security Engineering, DevSecOps, Infrastructure-as-code, Cloud Security, Go
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
Who we are looking for An open-minded and detail-oriented professional who would like to contribute to the continued expansion of the Alpha Cash Services footprint in Poland. Someone who values a strong team atmosphere, …
Skills: Portfolio Valuations, Reconciliations, Analytical Skills, Communication Skills, Presentation Skills
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
Members of the Finance organization at select locations will generally be expected to follow a hybrid work model, which includes two days of in-office attendance each week. The Role The Finance Analyst - FP&A will play a…
Skills: Financial Planning, Financial Modeling, Excel, Power BI, Data Analysis
Krakow, Lesser Poland Voivodeship, Poland · On-site
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Krakow, Lesser Poland Voivodeship, Poland · Hybrid
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Specialist - R&C - Financial Crime & Risk Management Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses w…
Skills: AML Investigations, Anti-Money Laundering, Audit Responses, Banking Capital Markets, Bank Risk Management
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
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Specialist - R&C - Financial Crime & Risk Management Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses w…
Skills: AML Investigations, Anti-Money Laundering, Audit Responses, Banking Capital Markets, Bank Risk Management
Krakow, Lesser Poland Voivodeship, Poland · On-site
HAVI is a global, privately owned company focused on innovating, optimizing and managing the supply chains of leading brands. Offering services in marketing analytics, packaging, supply chain management and logistics, HA…
Skills: Financial Controlling, Business Partnering, SAP FI, SAP CO, US GAAP
Krakow, Lesser Poland Voivodeship, Poland · Remote OK
HAVI is a global, privately owned company focused on innovating, optimizing and managing the supply chains of leading brands. Offering services in marketing analytics, packaging, supply chain management and logistics, HA…
Skills: General Ledger, US GAAP, SAP, Excel, Financial Reporting
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
Wybór Capgemini oznacza wybór firmy, w której możesz kształtować swoją karierę w sposób, w jaki chcesz, w której otrzymasz wsparcie i inspirację od współpracowników z całego świata i gdzie na nowo zdefiniujesz to, co jes…
Skills: English (B2), MS Excel, Analytical Skills, Attention To Detail, Data Entry
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
Wybór Capgemini oznacza wybór firmy, w której możesz kształtować swoją karierę w sposób, w jaki chcesz, w której otrzymasz wsparcie i inspirację od współpracowników z całego świata i gdzie na nowo zdefiniujesz to, co jes…
Skills: English (B2), MS Excel, Analytical Skills, Attention To Detail, Data Entry
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
$155/hr–$205/hr
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Krakow, Lesser Poland Voivodeship, Poland · Hybrid
Job Description People Analyst Fixed Term / Hybrid (Maternity cover- 24 Months) Cracow, Poland Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are co…
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Krakow, Lesser Poland Voivodeship, Poland · On-site
Freedom24 is a fast-growing international brokerage platform, part of Freedom Holding Corp. (NASDAQ: FRHC), a publicly traded multinational financial services group with a presence in more than 20 countries across Europe…
Skills: Operational Management, Regulatory Compliance, Financial Services, Strategic Planning, Budget Management
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
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The Data Ops CoE (Center of Excellence) is a shared services team supporting multiple Verisk business units. The team plays a key role in acquiring, onboarding, validating, and maintaining data that powers our analytics …
Skills: Business analysis, Data operations, Microsoft Excel, Data quality, Process improvement
Krakow, Lesser Poland Voivodeship, Poland · On-site
$122/hr–$160/hr
Type of contract: B2B Salary range: 122PLN -160 PLN/H As a Senior Android Consultant you will be responsible for implementing high-quality solutions for one of the Bank in Central Europe On a daily basis you will work in…
Skills: Android, Kotlin, MVI, MVVM, RxJava
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
$95/hr–$129/hr
Type of contract: B2B contract Salary range: 95 - 129 PLN net/h What will you do? You will work as part of a dedicated engineering team delivering flagship AI and ML solutions for the Credit and Lending domain, leading t…
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Krakow, Lesser Poland Voivodeship, Poland · Hybrid
Intern, Contract Management We are looking for a focused, committed and responsible person who is willing to gain knowledge and experience in the Procurement Operations department. Your interest in accounting, purchasing…
Skills: Contract administration, Procurement operations, Accounting, Purchasing, Financial processes
Krakow, Lesser Poland Voivodeship, Poland · On-site
Who we are looking for State Street Alpha Implementation team is looking for an EMEA Business Integration Analyst to support our Collection, Configuration & Readiness Practice across the Alpha platform. We are looking fo…
Skills: Business analysis, Project management, Data management, Vendor management, Operational readiness
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
Specialist - T&S - Training Quality & Policy Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and…
Skills: KYC, AML, CDD, EDD, Risk Management
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Deliver digital-first customer support via Intercom to global clients regarding financial products and platforms. Collaborate with global teams to ensure seamless customer journeys and maintain high CSAT scores.
Requires fluency in both English and German and a strong passion for customer service excellence. Candidates should possess numerical aptitude and an interest in financial markets and trading.
Minimum compensation: starting from 8 000 PLN. The final offer will be determined based on the candidate's experience and competencies
IG Group is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof.
We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses.
The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG – the future gets built here.
Deliver exceptional customer service as part of IG Group's customer support team, providing digital -first support to global customer and handling a range of que ries on our products, markets and platforms. Work within a multi-national , high - performing team to deliver a n excellent customer experience w hile maintaining productivity and quality standards that exceed industry benchmarks.
Deliver digital -first support via Intercom across a range of query types
Achieve high productivity and quality targets, with 80%+ CSAT scores consistently
Collaborate with local and g lobal team members across our operations department to ensure seamless customer journeys and fast resolution
Understand when to escalate to senior team members to deliver the best outcomes for customers
Ensure first -time resolution wherever possible, and take full ownership of each interaction and query for the best customer outcomes
Champion customer experience and advocate for process improvements
Contribute to training materials and process documentation
Essential
Proven track record in customer service excellence
Ability to handle complex, sensitive customer issues
Strong communication skills across digital and phone channels
Proactive, collaborative and curious
Excellent problem-solving skills
Interest in financial markets and trading (experience advantageous)
Customer Focus
Genuine passion for customer service excellence
Empathy and emotional intelligence in client interactions
Ability to deescalate difficult situations professionally
Drive to achieve positive customer outcomes
Professional Standards
Self -motivated with high personal accountability
Resilient under pressure with strong time management
Collaborative approach while maintaining individual productivity
Continuous improvement mindset
Additionally, for this position, English and German are both required.
Technical Excellence
Strong numerical aptitude and attention to detail
Analytical mindset with problem -solving orientation
Ability to master complex financial products and trading concepts rapidly
Digital proficiency across multiple platforms and systems
Desirable
Previous experience with financial products, derivatives, or trading platforms
Experience working in fast -paced, target -driven environment
We try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office -- which we think balances the need to collaborate effectively and connect with each other. When it comes to how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction:
Lead and Inspire: Drives trust, alignment, and enthusiasm
Think Big: Focus on the problems that most impact commercial outcomes
Champion the client: Understand and prioritise client's needs
Deliver at pace: Push for fast, sustainable growth;
Raise the bar: Take ownership, be accountable and share feedback
We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We're committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that's why we encourage applications from people with diverse backgrounds and experiences to join us on this journey. Learn more about our D&I approach here.
Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work.
Hybrid working
Home office equipment reimbursement
Performance related annual bonus
Private medical cover for you and your family/partner (Medicover)
Multikafeteria system (you can choose a multisport card, vouchers, etc.)
Life insurance (Generali)
Employee-led LGBTQ+, Women’s, Black, and Parents & Carers networks with an annual budget for organizing events & projects that foster an open, diverse, and inclusive culture
Career-focused technical and leadership training in-class and online, incl. unlimited access to LinkedIn Learning platform
Well-being events as well as Employee Assistance Programme
Summer picnic, New Year party and other social events
3 additional days off a year - 1 to celebrate your Birthday and 2 for voluntary work 😊
Learn more about the Perks here!
The future gets built here. We’re a global fintech that’s growing stronger, built on scale, legacy, and proof – but driven by people who want to shape what comes next, not just maintain what exists. At IG, you won’t watch from the sidelines; you’ll work on real products and platforms that help thousands of customers access markets and grow their wealth. We think like a start-up, but we deliver like a FTSE-listed business. Innovation isn’t a chapter in our story, it’s the standard – from our trading platforms to our data and client experiences. If you bring curiosity, ambition and a high bar for your own performance, we’ll give you the backing, tools and exposure to do game-changing, career-defining work. Today, we’re a global fintech company incorporating the IG, tasty, IG Prime, Freetrade and Independent Reserve brands, with a presence in 18 countries across five continents – Europe, North America, Africa, Asia-Pacific and the Middle East. Our award-winning products and platforms empower customers all over the world to unlock opportunities around the clock, giving them access to over 19,000 financial markets. Today, more than 700,000 customers call IG Group home.
Offices: Cannon Bridge House, 25 Dowgate Hill, London, EC4R 2YA, GB · Level 7, 417 St Kilda Road, Melbourne, VIC 3004, AU · 311 South Wacker Drive, Al Fattan Currency House, Tower 2 Level 27, Dubai, AE · 17 Avenue George V, Paris, 75008, FR · Zweigniederlassung Deutschland, Berliner Allee 10, Düsseldorf, 40212, DE
There are currently 646 open finance & accounting positions in Krakow, Poland listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include State Street, Brown Brothers Harriman, GFT Technologies, Aon, Capgemini, among others. Browse the listings above to see every active employer.
Yes — 503 of the 646 open finance & accounting positions offer remote or hybrid work (39 remote, 464 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
