Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact o…
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Turner & Townsend
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TJT
Tax Associate - 2027
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Financial Care Counselor - Pediatric Dermatology at Patterson Place
Durham, North Carolina, United States · On-site
Entry level
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$91k–$210k/yr
Full-time
bachelor degree
Health plans, 401(k) program with company match, Flexible time off, Half-day summer Fridays, Fertility benefits, Adoption benefits
Posted 9d ago
~40 hrs/week
Responsibilities
The OTC Portfolio Manager oversees the end-to-end performance of a customer portfolio, ensuring high-quality service and optimized financial outcomes. They are responsible for monitoring key metrics, identifying risks, and driving cross-functional resolution to improve order accuracy and cash flow.
Requirements
Candidates must have a bachelor's degree in Business, Finance, or a related field. A minimum of 5–8 years of experience in OTC, AR, or customer operations is required, along with strong analytical skills and proficiency in ERP systems.
Full job description
Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace
Your role at Clorox:
Owns the end-to-end health and performance of an assigned portfolio of customers across the Order-to-Cash lifecycle, ensuring delivery of a best-in-class customer experience while driving strong financial outcomes.
This role is accountable for monitoring customer performance, identifying risks and opportunities, and driving cross-functional resolution to improve order accuracy, reduce deductions, and optimize cash flow. The OTC Portfolio Manager partners closely with Sales, customers, and internal functions to ensure alignment to commercial terms and delivery of consistent, high-quality service.
In this role, you will:
Role Impact
Improves customer experience and service reliability across the OTC lifecycle
Drives reduction in deductions and dispute volumes
Enhances order accuracy and billing quality
Supports improvement in working capital performance (DSO, past due, cash application)
Enables proactive identification of risks and opportunities at the customer level
Strengthens alignment between Sales, customers, and operations
Customer Portfolio Ownership
Own the end-to-end performance of an assigned portfolio of customers
Monitor key performance metrics across the OTC lifecycle, including:
Order accuracy
Billing quality
Deduction trends
Cash application and unapplied cash
Ensure adherence to contractual terms and service expectations
Customer Performance Management
Conduct regular, holistic customer reviews to assess:
Performance trends
Risks and issues
Opportunities for improvement
Present actionable insights and recommendations to internal stakeholders
Act as the primary point of contact for portfolio-related OTC performance
Escalate critical issues and ensure timely resolution
Root Cause Identification & Elimination
Identify recurring issues and systemic drivers impacting customer performance
Partner with Process & System Integration Managers to diagnose root causes across systems and processes
Collaborate with Controls, Data & Billing Integrity team to address data and control gaps
Drive sustainable solutions that prevent reoccurrence
Customer & Commercial Partnership
Partner with Sales and Commercial teams to ensure alignment on:
Customer expectations
Terms of sale
Issue resolution priorities
Engage directly with customers as needed to address performance issues and improve service delivery
Provide insights to support customer negotiations and relationship management
Performance Monitoring & Insights
Track and report key portfolio-level metrics, including:
DSO and past due balances
Deduction volume and trends
Billing accuracy impacts
Cash on account / unapplied cash
Translate insights into actions that improve customer and financial outcomes
What we look for:
Bachelor’s degree in Business, Finance, or related field
5–8+ years of experience in OTC, AR, Customer Operations, or related field
Strong understanding of end-to-end Order-to-Cash processes
Experience working in a cross-functional, matrixed environment
Strong analytical and problem-solving skills
Preferred
Experience in Shared Services / GBS environment
Exposure to BPO or outsourced operations
Experience working directly with Sales or customers
Knowledge of ERP systems (SAP preferred)
#LI-HYBRID
Workplace type:
Hybrid
Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That’s why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more.
[U.S.]Additional Information:
At Clorox, we champion people to be well and thrive, starting with our own people. To help make this possible, we offer comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company match, flexible time off benefits (including half-day summer Fridays depending on location), inclusive fertility/adoption benefits, and more.
We are committed to fair and equitable pay and are transparent with current and future teammates about our full salary ranges. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities, while also allowing for differentiation based on performance. Based on the breadth of our ranges, most new hires will start at Clorox in the first half of the applicable range. Your starting pay will depend on job-related factors, including relevant skills, knowledge, experience and location. The applicable salary range for every role in the U.S. is based on your work location and is aligned to one of three zones according to the cost of labor in your area.
-
–Zone A: $109,400 - $210,000
–Zone B: $100,300 - $192,500
–Zone C: $91,200 - $175,000
All ranges are subject to change in the future. Your recruiter can share more about the specific salary range for your location during the hiring process.
This job is also eligible for participation in Clorox’s incentive plans, subject to the terms of the applicable plan documents and policies.
Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.
To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.
The Clorox Company (NYSE: CLX) champions people to be well and thrive every single day. Headquartered in Oakland, California since 1913, Clorox integrates sustainability into how it does business. Driven by consumer-centric innovation, the company is committed to delivering clearly superior experiences through its trusted brands including Brita®, Burt's Bees®, Clorox®, Fresh Step®, Glad®, Hidden Valley®, Kingsford®, Liquid-Plumr® and Pine-Sol® as well as international brands such as Chux®, Clorinda® and Poett®.
Offices: 1221 Broadway, Oakland, CA 94612, US · Pleasanton, CA 94588, US · Alpharetta, GA 30009, US · Durham, NC 27701, US · Vicente Lopez, Buenos Aires 1605, AR
How many Finance & Accounting jobs are open in Durham, NC right now?
There are currently 497 open finance & accounting positions in Durham, NC listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Finance & Accounting roles in Durham, NC?
Companies currently hiring include Duke University School of Medicine, Fidelity Investments, Duke University Hospital, Aspida, ACA Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Finance & Accounting jobs in Durham, NC?
Yes — 180 of the 497 open finance & accounting positions offer remote or hybrid work (71 remote, 109 hybrid).
How do I apply for Finance & Accounting jobs in Durham, NC?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.