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Full-time
high school
Free Health Insurance, Competitive Wages, Generous Bonus Potential, 401(k) with Company Match, Generous Paid Time Off, Holiday Pay
Posted 17d ago
~40 hrs/week
Responsibilities
Lead and mentor a team of sales associates to provide outstanding customer service and negotiate pawn and sales transactions. Manage store operations, including financial reporting, staff scheduling, merchandise pricing, and maintaining a safe environment.
Requirements
Requires a high school diploma or GED and at least one year of management experience. Candidates must be able to pass a background check and drug test, and possess a valid driver's license and auto insurance.
Full job description
Address: 6613 S. Gessner Houston, Texas 77036
Brand: EZPawn
We want you to join us for a career – not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we’ll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!
In this role, you will lead, coach, and mentor a team of 3 to 10+ Sales Associates while providing outstanding customer service and building strong ongoing relationships with customers. Together you will work with customers to negotiate mutually satisfying agreements regarding pawn and sales transactions. This is a fantastic opportunity for you to experience career growth in a retail environment that allows you to connect with people in your community and make a positive difference in their lives.
In addition to a great career, here are some of the other things we offer our Team Members:
Free Health Insurance
Competitive Wages
Generous Bonus Potential
Great Working Hours
401(k) with Company Match
Generous Paid Time Off
Holiday Pay
Store Discount
No cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan.
Our ideal candidate combines an engaging personality and solid leadership, coaching and mentoring skills with strong negotiation talents, and the ability to create a superior customer service experience. You should also be highly organized and detail-oriented, with excellent judgment as well as strong time-management and prioritization skills. It is also important that you display excellent communication and interpersonal skills.
Your specific duties in this role will include:
Analyzing reports and profitability statements and providing recommendations and necessary action plans
Recruiting, selecting, orienting, and training Team Members while monitoring and appraising their job results
Providing ongoing coaching and development to assist Team Members in achieving their performance and career aspirations
Ensuring store operational requirements are met by scheduling and assigning Team Members and following up on their work results
Ensuring pricing and timely markdowns follow guidelines
Securing merchandise by implementing security systems and measures
Marketing and displaying merchandise to ensure store standards are met while protecting Team Members and customers by providing a safe and clean store environment
Complying with all legal requirements
Maintaining operations by initiating, coordinating, and enforcing all program, operational and personnel policies and procedures
Job Requirements:
High school diploma or GED
1+ years in a management role
Ability to offer and describe various solutions and their benefits to the customer
Strategic and tactical management skills
Ability to pass a criminal background check and drug test
Valid driver’s license and auto insurance
Background of accountability for meeting targets and metrics in a performance-driven environment, a plus
Strong marketing and community outreach abilities, a plus
Knowledge of commonly pawned items such as tools, jewelry, firearms or electronics, a plus
Our Mission is to be the First and Best Choice for Customers’ Short-Term Cash Needs and Quality Pre-Owned Retail Goods.
Industry
Financial Services
Company size
5,001-10,000 employees
Founded
1978
Headquarters
Rollingwood, Texas
LinkedIn followers
47,845
Total funding
$293M
Formed with 16 pawn stores in 1989, EZCORP has grown into a leading provider of pawn loans in the United States and Latin America. At our pawn stores, we also sell merchandise, primarily collateral forfeited from pawn lending operations and used merchandise purchased from customers. We are dedicated to satisfying the short- term cash needs of consumers who are both cash and credit constrained and providing an industry-leading customer experience.
We provide numerous convenient options to obtain short-term cash, including non-recourse pawn loans collateralized by personal property. We also sell pre-owned merchandise to consumers seeking good value. Headquartered in Austin, Texas, EZCORP is traded on NASDAQ under the ticker symbol EZPW.
We want you to join us for a career – not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we’ll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!
At EZCORP, we are committed to cultivating an environment that values belonging and fosters development for all.
This commitment includes providing equal access to, and participation in, employment opportunities, programs, and services without regard to race, creed, religion, color, national origin, disability, gender, sexual orientation, gender identity, veteran status, or age.
We celebrate our Team Members’ differences, experiences, and beliefs.
Offices: 2500 Bee Cave Rd. Bldg One, Suite 200, Rollingwood, Texas 78746, US
Financial Services and Retail OperationsConsumer GoodsFinanceE-CommercePersonal FinanceJewelryRetailFinancial ServicesCreditConsumer Electronics
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