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Full-time
high school
Health Coverage, Dental Insurance, Vision Insurance, 401(k) Saving Plans With Company Match, Tuition Assistance, Floating Holidays
Posted 29d ago
~40 hrs/week
Responsibilities
Greets members to provide travel, membership, and insurance services while processing DMV license transactions. Responsible for managing cash drawers, performing notary services, and identifying cross-sell opportunities to increase membership value.
Requirements
Requires a High School GED and 1-3 years of experience as a Branch Specialist or in a related role. Must possess basic computer literacy and the ability to obtain a valid notary license within one year.
Full job description
Branch Spec 3 Job Summary Greets members by phone and in person and determines the nature of service required. Either provides requested services or directs them to the appropriate area. In locations providing DMV license services, processes transactions and resolves routine problems. Provides high level of customer service according to Club's Quality Assurance Standards.
Job Duties
In States offering DMV license services, provides registration services to members; maintains current knowledge of DMV regulations and completes all transactions according to State DMV and Club procedures.
Prepares TripTiks®; provides maps, tour books and other travel-related materials.
Assists members with hotel and/or car reservations.
Promotes and sells AAA memberships.
Processes membership payments. Upgrades basic memberships to those with higher value (Plus, Premier, etc.); offers automatic renewal feature.
Processes insurance payments and offers automatic renewal.
Balances and reconciles cash drawer; prepares daily deposits.
Performs notary services in accordance with the National Notary Association and Club procedures.
Identifies cross-sell opportunities based on members’ product needs and service.
Qualifications
High School GED Required
1-3 years Branch Specialist 1 and/or 2 or related experience Required
Basic computer literacy and data input skills
Ability to operate basic office equipment and perform basic accounting duties
Ability to work quickly and handle multiple tasks or assignments on a daily basis
Prior experience using State DMV licensing system.
As required, obtains and maintains valid notary license
Notary Public - National Notary Association within 1 Year Preferred
Travel Requirements
Occasional travel to off-site business meetings or conferences. (5% proficiency)
Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plans with company match
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance,
travel, entertainment, services and more!)
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
Our mission is to Save Lives, Create Member Value & Deliver Exceptional Experiences. Proudly serving 66+ million Members
Industry
Consumer Services
Company size
5,001-10,000 employees
Founded
1902
LinkedIn followers
97,010
Our mission is to Save Lives, Create Member Value and Deliver Exceptional Experiences. Proudly serving 66+ million Members.
Disclaimer: http://bit.ly/1xDRY2k
How much do Finance & Accounting jobs in Ohio pay?
Based on 1724 listings with disclosed salaries, most finance & accounting jobs in Ohio pay between $60k–$173k per year. Individual offers vary with seniority, company size, and specialization.
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