Wilmington, Delaware, United States · Hybrid
$65k–$95k/yr
AAA Club Alliance is currently seeking a full-time Membership Data Analyst to join our team in Wilmington, DE, Cincinnati, OH, or Worthington, OH. This is a hybrid role with a requirement to work on-site Tuesday through …
Skills: Statistical Analysis, Power BI, BigQuery, SQL, Excel
Cleveland, Ohio, United States · On-site
Job DetailsJob Location: Corporate Office - Cleveland, OH 44113Position Type: Full TimeJob Category: SalesThe Sales Development Representative (SDR) is responsible for generating and scheduling qualified sales appointmen…
Skills: Outbound Calling, Appointment Setting, Lead Qualification, CRM Proficiency, Objection Handling
Columbus, Ohio, United States · Hybrid
$97k–$180k/yr
As a team member in Internal Audit at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your sid…
Skills: Internal Audit, Risk Management, Project Management, Data Analytics, Data Visualization
Cleveland, Ohio, United States · On-site
$41k–$69k/yr
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Skills: Accountability, Banking, Client Counseling, Customer Experience, Customer Loyalty
Cincinnati, Ohio, United States · On-site
Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Directs Workflow in assigned Ope…
Skills: Workflow Direction, Productivity Monitoring, Risk Management, Process Improvement, Lockbox Processing
Napoleon, Ohio, United States · On-site
SUMMARY: Under supervision of the Sales Office Manager, the Administrative Assistant provides administrative, secretarial and advertising support to the branch office and sales agents. This position will support our Napo…
Skills: Administrative Support, Social Media Management, Canva, Customer Service, Microsoft Word
Cincinnati, Ohio, United States · Hybrid
Join the Scripps Howard Foundation as a Campaign Manager and lead the charge in creating meaningful community impact through strategic fundraising initiatives. This role is your opportunity to drive growth, build powerfu…
Skills: Fundraising Strategy, Project Management, Donor Acquisition, Donor Engagement, Budget Management
Solon, Ohio, United States · Hybrid
We are excited to be hiring a Staff Accountant on behalf of one of our clients! Established in 1973, they are a leading multinational company specializing in flexible packaging and hygiene component solutions. Headquarte…
Skills: Accounts Payable, Accounts Receivable, Bookkeeping, Account Reconciliation, Microsoft Excel
Phoenix, Arizona, United States · On-site
$77k–$157k/yr
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Skills: Analytical Thinking, Automation, Collaboration, Communication, Controls Testing
Groveport, Ohio, United States · On-site
As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back…
Skills: Payroll Processing, Timekeeping, Personnel Records Management, Regulatory Compliance, Payroll Statistics
Cleveland, Ohio, United States · On-site
$44k–$70k/yr
Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended…
Skills: Consultative Sales, Financial Needs Assessment, Cross-selling, Customer Relationship Management, Risk Management
Franklin Township, Ohio, United States · On-site
PURPOSE STATEMENT: Responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections. ESSENTIAL FUNCTIONS: Responsible for auditing the admission packets and for the ve…
Skills: Insurance Verification, Medical Billing, Collections, Financial Counseling, Patient Accounting
Maysville, Ohio, United States · On-site
$15/hr–$19/hr
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitiv…
Skills: Sales, Collections, Customer Service, Multitasking, Loan Management
Hillsboro, Ohio, United States · On-site
Job Summary The Underwriter is responsible for underwriting conventional and portfolio real estate loans in accordance with industry guidelines, investor requirements, and bank policies. This role requires strong analyti…
Skills: Loan Underwriting, Credit Analysis, Risk Assessment, Regulatory Compliance, Financial Analysis
Cincinnati, Ohio, United States · On-site
Overview Establishes with clients by researching, analyzing and resolving service requests and complaints. Effectively answers questions related to existing contracts and products providing accurate, detailed and complet…
Skills: Customer Service, Conflict Resolution, Critical Thinking, Salesforce, Written Communication
Cincinnati, Ohio, United States · On-site
Overview Independently evaluates and classifies risks on applications for life, accident and critical illness insurance including supplemental benefits and policy changes in accordance with mortality and morbidity pricin…
Skills: Life Insurance Underwriting, Medical Risk Assessment, Financial Underwriting, Negotiation, Analytical Skills
Cincinnati, Ohio, United States · On-site
$16/hr–$17/hr
Who are we: For more than 50 years, SSA has partnered with cultural attractions to design the hospitality experience journey, freeing our partners to remain mission-focused. We bring together admissions, culinary, and re…
Skills: Cash Handling, Administrative Support, Recruiting, Onboarding, Financial Management
Cincinnati, Ohio, United States · Remote Solely
The Busick Agency is looking for remote sales representatives to become a part of our team to run appointments for mortgage protection, life insurance, final expense, retirement protection, annuities, and debt-free livin…
Skills: Communication Skills, Organization, Self-motivation, Problem-solving, Sales
Bethesda, Ohio, United States · On-site
SUMMARY OF POSITION: The Staff Accountant/Senior Accountant will play a key role in overseeing capital asset accounting for a portfolio of hotels. The role will ensure capital asset activity is recorded accurately, timel…
Skills: Analytical Thinking, Problem Solving, Technical Accounting, Attention To Detail, Written And Verbal Communication
Marysville, Ohio, United States · Hybrid
Legal Entity: American Honda Motor Co., Inc. Business Unit: BU Human Resources Department: DEP Benefits and Wellbeing Division: DIV HR Ops, Total Rewards Work Location: Honda Heritage Center Shift: 1st Workstyle: Remote …
Skills: Retirement Operations, Benefits Administration, People Leadership, 401(k) Administration, Pension Management
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Perform statistical analysis on member demographics and behaviors to identify trends and develop target audience models for acquisition and retention. Prepare detailed narrative reports and dashboards for senior leadership to support budget planning and strategic decision-making.
Requires a bachelor's degree in a quantitative field and at least 3 years of experience as a data analyst. Proficiency in SQL, BigQuery, Power BI, and Excel is mandatory.
AAA Club Alliance is currently seeking a full-time Membership Data Analyst to join our team in Wilmington, DE, Cincinnati, OH, or Worthington, OH.
This is a hybrid role with a requirement to work on-site Tuesday through Thursday.
Perform statistical analysis to identify variances, trends, and correlations in the areas of member demographics, purchasing behaviors, product utilization, membership penetration and audience retention rates.
Develop target audience models for membership acquisition and salvage campaigns based on data findings.
Assist in the membership budget planning, forecasting and reporting process.
Prepare narrative reports, charts, and illustrations that focus on key metrics such as member retention, attrition, promotion response, usage behaviors and trends.
Analyze membership data on a daily, weekly, monthly, quarterly and annual basis to identify trends in new and renewal performance across all sales channels.
Assess trends in membership renewal to reevaluate renewal program as needed. (Cadence of renewal bills and emails, automatic renewal, monthly payment plans, outbound calls for lapsed members and auto renew declines)
Compile and analyze direct mail results to measure effectiveness. Report findings, including recommendations, to senior leadership.
Study data to identify areas of improvement for leadership decision-making; draw conclusions and make recommendations based on analysis from multiple data sources.
Provide analytical support on a project basis to other business areas such as marketing to create and support membership acquisition and retention campaigns.
Ensure metrics are accurate by analyzing data and processes for anomalies and or data/quality issues. Identify and resolve by coordinating with the appropriate business area (i.e. membership operations, customer experience CRM, etc.) regarding the source data.
Develop, schedule and oversee delivery of daily, weekly, monthly, quarterly and annual results and deliverables to satisfy executive leadership membership report needs.
Create and maintain process documentation, policies and procedures.
Protect and strengthen the AAA brand.
Perform other duties as assigned.
Bachelor’s degree in Information Management, Mathematics, Economies, Statistics, or related field preferred.
Minimum 3+ years of experience as a data analyst.
Strong analytical, problem solving and decision-making skills.
Budget planning, forecasting and report building experience.
Excellent communication and presentation skills.
Hands-on experience with Power BI, BigQuery, SQL, and Excel is required.
Experience with analytical and visualization tools such as Tableau or Power BI is required.
Knowledge of statistical analysis techniques required.
Ability to apply, transform, communicate and present statistical knowledge that can be clearly understood by various business lines.
Ability to analyze reports and provide insights and trends to assist in the development of business plans to drive membership growth and retention.
May be required to travel to out-of-state conferences or meetings on an as needed basis.
The starting base compensation for this position is $65,059 to $94,783.
The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.
Comprehensive health benefits package.
Up to three weeks of paid time off accrued during your first year.
Annual Bonus Plan.
401(K) plan with company match up to 7%.
Professional development opportunities and tuition reimbursement.
Paid time off to volunteer & company-sponsored volunteer events throughout the year.
Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Health & Life Insurance, Short Term/Long Term Disability.
Full time Associates are offered a comprehensive benefits package that includes:
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
For more than 100 years, we’ve been helping people get to where they’re going. We were founded on Roadside Assistance, and have progressively expanded our offerings to include insurance, retail, and travel services in order to assist more customers. We’ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team. We’re dedicated to keeping our Associates fulfilled and helping them feel secure. With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while advancing their own career. AAA Club Alliance received the prestigious Ragan Diversity Award for Allyship in Action in 2021 and in 2023 was a finalist for Ragan’s Corporate Social Responsibility & Diversity Award for our Stepping Up for Hunger campaign. For more information, please visit www.AAA.com/Careers and follow us on social media @AAAClubAlliance.
Offices: 1 River Place, Wilmington, Delaware 19801, US
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