SSG ACCOUNT OFFICER SR WHAT IS THE OPPORTUNITY? Under general supervision, this colleague is responsible for managing a portfolio of problem consumer, loans. Works in a team environment developing and recommending strate…
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Full-time
bachelor degree
Medical Insurance, Dental Insurance, Vision Insurance, 401(k) Company Matching, Tuition Reimbursement, Upskilling And Training Resources
Posted 21d ago
Apply by Jul 20
~40 hrs/week
Responsibilities
Manage a portfolio of problem consumer loans by developing strategies to maximize recovery and reduce losses. Collaborate with borrowers, attorneys, and executives to restructure credit terms or implement exit strategies for adversely graded loans.
Requirements
Requires a Bachelor's degree and a minimum of 7 years of experience in consumer credit, preferably in special situations. Must be registered or eligible for registration under the SAFE Act.
Full job description
SSG ACCOUNT OFFICER SR
WHAT IS THE OPPORTUNITY?
Under general supervision, this colleague is responsible for managing a portfolio of problem consumer, loans. Works in a team environment developing and recommending strategies to maximize recovery and reduce losses from own portfolio of commercial credits. Works closely with borrowers, executives, attorneys to review and restructure credit and repayment terms to better secure collateral, attain an equity position or charge-off the loan as appropriate. Performs other duties as requested.
WHAT WILL YOU DO?
Investigate, analyze and evaluate the condition of the borrower to isolate problems in the credit. Develop strategies to maximize recovery and reduce loses from portfolios. Provide recommendations to the Team Leader about restructuring credits or presents exit strategy if restructuring is not possible within established time frames.
Negotiate and interface with executives, attorneys and certified public accountants in developing an action plan to rehabilitate, if possible, or develop and implement an exit strategy for the credit.
Create and prepare a variety of reports dealing with portfolio status and proposed action plans, performance tracking, forecasting losses, recommendations for charge-offs and other routine reports for area of responsibility.
Coordinate with other Bank departments (e.g., ABL, RM, Legal, CLC) as well as external regulators, auditors, business finance companies and auctioneers to proactively pursue the best course of action for the Bank regarding adversely graded loans.
WHAT DO YOU NEED TO SUCCEED?
Required Qualifications
Bachelor's Degree or equivalent
Minimum of 7 experience consumer credit , preferably in a special situations environment.
SAFE Act Registration:Must be in good standing under “The Secure and Fair Enforcement for Mortgage Licensing Act of 2008” (Safe Act) and must be registered/licensed with the “Nationwide Mortgage Licensing System and Registry”; or must be able to be registered under the Safe Act.
Additional Qualifications
Strong working knowledge of loan restructuring and re-negotiation of interest rates, terms, collateral requirements, documentation and loan agreements.
Excellent verbal and written communication skills to interact effectively with all levels of Bank personnel and customers.
Must possess strong working knowledge of the Microsoft Suite.
WHAT'S IN IT FOR YOU?
Compensation
Starting base salary: $154,000 - $253,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
Generous 401(k) company matching contribution
Career Development through Tuition Reimbursement and other internal upskilling and training resources
Valued Time Away benefits including vacation, sick and volunteer time
Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
Career Mobility support from a dedicated recruitment team
Colleague Resource Groups to support networking and community engagement
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
City National Bank Member FDIC. A subsidiary of Royal Bank of Canada.
Industry
Banking
Company size
1,001-5,000 employees
Founded
1954
Headquarters
Los Angeles, CA
LinkedIn followers
73,927
City National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $93 billion in assets as of July 31, 2025. Founded in 1954, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C. and Miami.* In addition, the company and its investment affiliates manage or administer $106 billion in client investment assets. City National is dedicated to strengthening communities, and in 2024 alone, the company made charitable contributions of nearly $10 million in charitable contributions to nonprofits that support the communities it serves.
*City National Bank does business in Miami and the state of Florida as CN Bank.
Offices: 555 South Flower St., Los Angeles, CA 90071, US
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