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Full-time
high school, bachelor degree
Paid Time Off, Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Short-term Disability Insurance
Posted 33d ago
~40 hrs/week
Remote in Monroe County, Florida, United States
Responsibilities
Oversee the hiring, training, and scheduling of fiber optic technicians to ensure efficient service and installation processes. Manage field equipment, fleet maintenance, and client relationships while troubleshooting technical issues from the home to the tap.
Requirements
Requires a high school diploma and over 3 years of experience in fiber optic ISP operations or construction. Candidates must be proficient with optical test equipment, Microsoft Office, and possess strong leadership and communication skills.
Full job description
Description
Conexon is a rapidly growing telecommunications company partnering with Rural Electric Cooperatives to design and deploy advanced fiber-to-the-home (FTTH) networks nationwide. Our mission is to bridge the digital divide by delivering reliable, high-speed internet and phone services to Rural America. We are a team of people passionate about excellent service, meaningful work, and supporting the communities we serve. As we continue expanding into new states and regions, we’re looking for individuals who want to grow with us and contribute to this important mission of transforming rural communities with the power of high-speed internet, mile by mile of fiber to the home.
Conexon is a rapidly growing company working with Rural Electric Cooperatives to build advanced fiber to the home (FTTH) networks nationwide. We are currently looking for Service and Installation Supervisor to join our team in the Florida Panhandle area.
Location: Remote
Job Type: Full- time
Schedule: Fixed
Overtime: Yes
FLSA Status: Non-Exempt
Travel: Yes, within FL Panhandle region
Requirements
Hire and train personnel on service, installation processes, and procedures
Provide leadership to Connect Fiber Optic Technicians
Ensure all field personnel are outfitted with necessary tools and equipment
Ensure proper processes are in place for maintaining all tools and equipment
Ensure proper inventory management practices are in place for CPE, service and installation materials
Oversee drivers of company fleet and provide leadership of proper vehicle usage and maintenance
Manage service technician scheduling
i. Develop and maintain service and install reporting/dashboards as needed.
ii. Complete EOD reporting requirements
8. Manage storm restoration service process
i. Develop and maintain process for damage notifications
ii. Manage service trouble tickets and drop restoration process.
iii. Assist OSP Construction department with troubleshooting as needed.
9. Troubleshoot from the home to the tap.
10. Manage Connect commercial installations
a. Manage commercial install technicians are properly trained and equipped.
b. Manage commercial install schedules and dispatch
11. Assist with management of Connect Complete projects
12. Build/maintain positive business relationships with our co-op clients.
13. Travel to co-op clients as needed.
14. Ensure service technicians assist Conexon Project Managers & Maintenance Managers troubleshoot issues in the field when needed.
15. Work together with Connect Sales/Marketing team & Co-op clients to determine causes of low performance & provide feedback on how to increase sales & penetration rates
16. Assist with escalated customer complaints/issues as required
17. Support RDOF regulatory field verification
18. Additional responsibilities as assigned
Required Qualifications
Highschool diploma required (College degree preferred)
> 3 years’ experience in fiber optic ISP operations/construction field
Strong P.C. and Microsoft Office skills
Ability to use optical test equipment including fusion splicers and OTDRs
Safely operate a company vehicle
Strong communication skills
Initiative to work remotely with limited supervision
Strong leadership skills
Physical Requirements
Ability to sit or stand for extended periods
Ability to walk long distances on a regular basis
Ability to bend stoop kneel Crouch or reach as required by job tasks etc.
Standard Company Benefits Include
Three (3) weeks of paid time off
Comprehensive benefits package, including health, dental, and vision coverage
Life insurance
Short-term and long-term disability insurance
Retirement benefits
Conexon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law. Our recruiting and hiring practices are designed to attract, evaluate, and retain talented individuals based solely on their qualifications, experience, and ability to contribute to Conexon’s mission. Discrimination, harassment, or bias of any kind is strictly prohibited in all stages of the employment process. By adhering to these principles, Conexon ensures a fair, equitable, and respectful environment for all current and prospective employees.
Related keywords
Fiber To The HomeFTTHISP OperationsFusion SplicersOTDRCPEStorm RestorationRDOFTelecommunicationsFiber Optic ConstructionField SupervisionNetwork DeploymentCommercial InstallationsRural Electric Cooperatives
Conexon works with Rural Electric Cooperatives to bring fiber to the home to rural areas and communities. We work with our clients to analyze economic feasibility, secure financing, manage construction, train employees, optimize business performance and determine optimal partnerships. We will be with you from a project’s conception all the way through to its long-term sustainability.
Offices: 2001 Grand Blvd, Floor 7, Kansas City, MO 64108, US
Fiber to the homeBroadbandFeasibility studyCooperativeRural BroadbandConstruction managementISPand OperationsCommunications InfrastructureInternet
Based on 3250 listings with disclosed salaries, most engineering jobs in Florida pay between $75k–$184k per year. Individual offers vary with seniority, company size, and specialization.
How many Engineering jobs are open in Florida right now?
There are currently 12,354 open engineering positions in Florida listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Engineering roles in Florida?
Companies currently hiring include Northrop Grumman, Northrop Grumman Mission Systems, Inc., Blue Origin, Kimley-Horn, L3Harris Technologies, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Engineering jobs in Florida?
Yes — 2060 of the 12354 open engineering positions offer remote or hybrid work (669 remote, 1391 hybrid).
How do I apply for Engineering jobs in Florida?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.