Florida, United States · Remote OK
$96k–$192k/yr
About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advanc…
Skills: Customer Engagement, Customer Success Management, IoT Platform Management, Connected Buildings Domain Expertise, Project Management
Tampa, Florida, United States · Hybrid
$156k–$190k/yr
Citibank, N.A. seeks an Application Development Tech Lead Analyst for its Tampa, FL location. DUTIES: Perform application systems analysis and programming activities in coordination with technology teams. Ensure appropri…
Skills: Informatica, Ab Initio, SQL, Oracle, MS SQL Server
Winter Park, Florida, United States · On-site
Florida Atlantic Ironwork, Inc. is currently seeking a talented and experienced Steel Erection General Superintendent to join our growing team. As a General Superintendent, you will have the unique opportunity to oversee…
Skills: Steel Erection, Project Management, Blueprint Reading, Site Safety Management, Scheduling
Palm Beach Gardens, Florida, United States · On-site
Join our team! What We Offer At Palm Beach State College, you will discover a place where ideas come to life and the heartbeat of a county begins. By joining us, you will be exposed to professionals from across the U.S. …
Skills: Instruction, Curriculum Development, Student Assessment, Program Evaluation, Electrical Technology
Tallahassee, Florida, United States · On-site
APPLICATION INSTRUCTIONS:CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally throu…
Skills: Health Outcomes Research, Large Data Analysis, Machine Learning, SAS, SQL
New Port Richey, Florida, United States · On-site
Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Pall Corporation, one of Danaher’s 15+ operating companies, our work saves…
Skills: Corrugation Machinery Operation, Compression Machinery Operation, Shop Math, Micrometers, Dial Indicators
Lehigh Acres, Florida, United States · On-site
$18/hr–$21/hr
Champions Do More At Automotive Technology Experts (ATE), we understand the importance of providing fast and accurate vehicle diagnostic scanning and calibration services. We service hundreds of customers that rely on us…
Skills: Vehicle Diagnostics, Calibration, Programming, Scanning, Wire Repair
Martin County, Florida, United States · On-site
Job DetailsJob Location: Stuart, FL 34994EXPERIENCED UTILITY LOCATORS WANTED Northern Lights Locating & Inspection, Inc. If you’re an experienced Utility Locator who knows 811 law, takes pride in clean marks, and w…
Skills: Utility Locating, 811 Law Compliance, Map Reading, GIS Data Interpretation, Electronic Locating Equipment
Polk County, Florida, United States · On-site
$28/hr–$45/hr
Overview Do you want to jumpstart your next career move with a sign-on bonus and the ability to earn seasonal bonuses on top of your success? Are you ready to join a company that leads the industry and invests in you fro…
Skills: HVAC/R Diagnosis, Electrical Troubleshooting, Mechanical Repair, Preventive Maintenance, Schematic Interpretation
Port Saint Lucie, Florida, United States · On-site
Job DetailsJob Location: Port St Lucie, FL 34952EXPERIENCED UTILITY LOCATORS WANTED Northern Lights Locating & Inspection, Inc. If you’re an experienced Utility Locator who knows 811 law, takes pride in clean marks…
Skills: Utility Locating, 811 Law Compliance, Map Reading, GIS Data Interpretation, Electronic Locating Equipment
Martin County, Florida, United States · On-site
Job DetailsJob Location: Stuart, FL 34994EXPERIENCED UTILITY LOCATORS WANTED Northern Lights Locating & Inspection, Inc. If you’re an experienced Utility Locator who knows 811 law, takes pride in clean marks, and w…
Skills: Utility Locating, 811 Law Compliance, Map Reading, GIS Data Interpretation, Electronic Locating Equipment
Jacksonville, Florida, United States · On-site
Job DetailsJob Location: Jacksonville, FL 32246Position Type: Full TimeEducation Level: 4 Year DegreeTravel Percentage: NegligibleJob Shift: DayJob Summary The Project Manager will take-on intensive, mission critical pro…
Skills: Project Management, Cross-functional Leadership, Design History Files, FDA GMP 820, Microsoft Project
Orlando, Florida, United States · On-site
$86k–$138k/yr
Responsibilities Peraton is seeking an experienced Network Engineer to join our team of qualified and diverse individuals. The Network Engineer – Network Configuration will support the DHS CBP Network Operations Center (…
Skills: Network Automation, Cisco IOS, Juniper JunOS, BGP, OSPF
Melbourne, Florida, United States · On-site
$79k–$148k/yr
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Secret TRAVEL: Yes, 25% of the TimeDescription At Northrop Grumman, our employees have incredible opportunit…
Skills: Model Governance, Systems Integration, MBSE, Cameo Systems Modeler, SysML
Gainesville, Florida, United States · Hybrid
What Your Day Will Look Like: You’ll provide technical support and leadership for the construction team(s) for the Northern Florida area from pre-construction activities through final acceptance of minor and major transp…
Skills: Construction Engineering Inspection, Project Management, Technical Writing, CPM Schedule Review, Budget Management
Orlando, Florida, United States · On-site
$104k–$166k/yr
Responsibilities Peraton is seeking an experienced Network Engineer to join our team of qualified and diverse individuals. The Network Engineer - Firewall & Load Balancing will support the DHS CBP Network Operations Cent…
Skills: F5 BIG-IP, Palo Alto NGFW, Cisco Firepower, Network Security, Load Balancing
Wesley Chapel, Florida, United States · Hybrid
What Your Day Will Look Like: Consor is currently looking for a highly motivated Professional Engineer for our Drainage/H&H group in one of our Florida offices. This position requires thorough knowledge of Drainage and H…
Skills: Drainage Design, Hydraulics And Hydrology, Structural Design, Project Management, Cost Estimation
Melbourne, Florida, United States · On-site
$139k–$209k/yr
RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: No CLEARANCE TYPE: None TRAVEL: Yes, 25% of the TimeDescription At Northrop Grumman, our employees have incredible opportunities…
Skills: Program Planning, Operations Management, Staffing and Hiring, Resource Management, Financial Execution
Tallahassee, Florida, United States · On-site
Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly, cost-effectively, and—mos…
Skills: Equipment Handling, Airspace Monitoring, Inventory Management, Package Preparation, Safety Compliance
Orlando, Florida, United States · On-site
OverviewNV5’s experienced industrial hygienists anticipate, recognize, and evaluate exposures to all of the common workplace stressors, including chemical, physical, and biological factors. By sampling with state-of-the-…
Skills: Asbestos Surveys, Air Monitoring, Indoor Air Quality Assessment, Moisture Mapping, Lead-Based Paint Inspection
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Manage enterprise customer relationships to drive digital adoption of IoT platforms and deliver outcome-based services like energy reduction. Responsible for customer success KPIs, conducting Quarterly Business Reviews, and executing pilot programs.
Requires a bachelor's degree with over 5 years of experience in customer success and 3+ years in the connected buildings/IoT domain. Must be able to travel 30% of the time and possess strong technical knowledge of HVAC and BMS systems.
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.
About This Role
Opportunity to take an elevated position to manage enterprise customer relationships. Take a leadership role to deliver value streams using AI & IOT usecases. Deliver outcome based services like reduction of energy and maintenance spend, improve comfort and drive digital adoption towards facility maintenance.
Job Description
Own Customer Success & Satisfaction for identified accounts
Responsible for delivering customer success KPIs and program outcomes
Increase adaptation & usage of IOT Platform (Abound PI) & associated digital tools at
customer’s place
Responsible for delivering planned revenue & upsell in the identified accounts
Responsible to conduct weekly/biweekly status update meeting with customers
Responsible to conduct Quarterly Business Review and drive the actions of QBR to closure
Take up status reporting and generate the program level status for executive reviews
Responsible to successful execution and closure to Pilot Programs
Create overall program communication plan, matrix, standards, etc. and ensure necessary communications to program stakeholders at customer organization
Identify and evaluate risk, developing risk and issue mitigation measures as well as identify change requests to a program from time to time
Conduct Pilot Programs
Support Sales Activities as and when required
Required Qualifications
Bachelor’s degree
5+ years of experience in Customer Engagement & Success
3+ years of Connected Buildings domain experience and IOT enabled digital products
Able to travel at least 30% of the time (domestic)
Preferred Qualifications
Graduate Degree
Experience working with various Building Automation Systems
Operational & technical expertise of core system HVAC assets/ BMS control systems/AHUs/RTUs/Chillers/ Pumps, Energy Management etc.
Proven ability to manage cross-functional teams without formal authority through influence and relationships
Self-driven and willing to learn and talk technology (data science, AI, IoT and analytics)
Ability to understand multi-faceted problems and work out a solution work with the larger delivery team
Interpersonal skills for managing in a team framework
Project management skills
Strong Analytics Skills
Superior presentation, written, and verbal communication skills
Leadership skills to manage across functional teams
Employees are eligible for benefits, including:
Health Care Benefits: Medical, Dental, Vision; Wellness incentives
Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
Disability: Short-term and long-term disability
Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.
Please click on the link to review the Job Applicant Privacy Notice.
Technology-enabled tools may support parts of the recruitment process, with oversight by people.
Carrier is a global leader in intelligent climate and energy solutions, pioneering sustainable innovations in climate technologies. Founded by Willis Carrier, the inventor of modern air conditioning, we have been shaping industries and enhancing lives for more than a century. With approximately 48,000 employees across 160 countries and more than 35 trusted brands, Carrier serves customers through four business segments: Climate Solutions Americas, Climate Solutions Europe, Climate Solutions Asia Pacific, Middle East & Africa and Climate Solutions Transportation. Our solutions enable healthier, more efficient and more sustainable environments in homes and buildings, and help ensure the safe transportation of food, medicine and vaccines. Grounded in our purpose—we continue to lead through relentless innovation and a deep commitment to customer success, delivering cutting-edge solutions that bring comfort, safety and sustainability to life. Carrier. For the World We Share.
Offices: 13995 Pasteur Blvd, Palm Beach Gardens, Florida 33418, US
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