Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Support role for transformation …
Skills: Lean Six Sigma, Process Optimization, Project Management, Training Coordination, Data Analysis
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Best Point Education & Behavioral Health
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This role coordinates Lean Process Automation training and manages the enrollment and certification process for Black and Green Belts. It also provides coaching to students and supports the Senior Process Optimization Advisor in executing strategic transformation initiatives.
Requirements
Candidates must have a bachelor's degree and be a certified Lean Six Sigma Black Belt with at least 2 years of experience leading process improvement efforts. Proficiency in data visualization, process mining tools, and Microsoft desktop applications is required.
Full job description
Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION: Support role for transformation process improvement initiatives which support the Bank's strategic focus areas. Fosters strong partnership and collaboration with all line of business teams along with internal partners to achieve desired outcomes. Leverages Lean Six Sigma and business acumen to execute using a consistent, data-driven approach. This role will oversee the successful execution of one or many simultaneous strategic initiatives.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Ongoing Coordination of Training:
Works closely with the Director, Process Optimization to understand the Lean Process Automation strategy and to develop and support all learning needs.
Directly responsible for ongoing enrollment management of training including identification of individuals to be enrolled, enrollment of individuals into the appropriate training programs, and proactively maintaining the backlog of individuals to be enrolled in training programs.
Partners with team leads, key leaders and stakeholders in LOBs, training vendors, and Learning & Development.
Maintain visibility, transparency, and regular communications regarding training availability, enrollment, completion, and any related information.
Manage and investigate issues related to training and training management processes, troubleshoot situations and provide resolution.
Monitor and maintain information on partnered training vendor portals as needed.
Coordinate with Human Capital Shared Services team as needed to maintain accurate information in Fifth Third Learning Management System (LMS) as needed.
Manage and monitor purchase orders and invoicing related to training vendors, as needed
Manage list of certified Black and Green Belts
Update Landing page to reflect current training related information, as needed
Plan and execute regular graduation / celebration events for those who complete training
Remove obstacles and demonstrate a bias for action.
Manage multiple, concurrent and complex priorities.
Establish and continually improve processes and operating rhythms of training coordination and advisement.
Provide recommendations and perspectives on new and existing processes that help to strengthen training and create sustainability.
Provide seamless and client-focused support to employees, partners and managers.
Ongoing Support for Senior Process Optimization Advisor
Partners with Senior Process Optimization Advisor on defining projects for students to complete as part of Lean Six Sigma certification.
Provides coaching and support to students in the Lean Six Sigma certification program to ensure understanding and application of the content.
Monitors students’ progress on all learning needs. Works closely with students to stay on track and supports removal of barriers as necessary.
Oversees development and upkeep of content of supplemental tools training to support Lean Process Automation.
Leads instruction of supplemental tools training in conjunction with the Lean Six Sigma certification program. Integrates hands-on experience into learning to ensure application.
Support training by facilitating simulations, running meetings, and delivering basic information to participants in a meeting or classroom setting as needed
Set program participants performance expectations and partner with key stakeholders to hold them accountable.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
Demonstrate ability to execute an ongoing, detail-oriented training enrollment process.
Must have a bachelor's degree.
Excellent written and oral communication skills required.
Must have strong organizational, interpersonal and presentation skills to be effective with multiple client groups at all levels.
Must be proficient in all Microsoft desktop applications.
Must be comfortable with technology including SharePoint, Teams, learning management systems.
Minimum 2 years' experience leading process improvement efforts.
Must be Lean Six Sigma Blackbelt certified and willing to audit Fifth Third specific training within the first 6 months.
Demonstrated proficiency with Lean tools/methods.
Knowledge of process mapping, process modeling, process mining, task mining, data visualization, and data analytics tools
Understanding of the Banking Industry, its financial components, and the issues facing it.
Team-oriented, flexible, able to motivate people. Highly collaborative.
Possesses the conceptual/analytical skills, global perspective, understanding of the risk, regulatory and competitive aspects of the global banking and financial services industry is required.
Possesses a reputation of having high ethical standards.
Strong commitment to growing and developing the community of practice including training, coaching and mentoring.
#LI-CB2
Enterprise Process Optimization Advisor
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.
LOCATION -- Cincinnati, Ohio 45202
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
At Fifth Third Bank, everything we do is rooted in our purpose: to improve the lives of our customers and the well-being of our communities. Since our founding in 1858, we’ve been committed to creating a better financial experience by empowering our customers and clients to achieve what matters most.
Our unified strength is grounded in the individual passion and diversity of more than 20,000 employees who work collaboratively to deliver a better tomorrow to everyone we serve. We offer a strong culture, opportunities for growth 401k match, wellness options, comprehensive insurance plans and additional resources you need to build a lasting and rewarding career path here.
Headquartered in Cincinnati, Ohio, we are among the largest money managers in the Midwest.
We operate four main businesses—Commercial Banking, Branch Banking, Consumer Lending, and Wealth & Asset Management—and a network of financial centers in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Georgia, North Carolina and South Carolina. Consumers also have access to approximately 54,000 Fifth Third fee-free ATMs across the United States.
Fifth Third Bancorp is a diversified financial services company and is the indirect parent company of Fifth Third Bank, National Association, a federally chartered institution.
Explore Fifth Third career opportunities at: https://www.53.com/content/fifth-third/en/careers.html
Fifth Third Bank, N.A., Member FDIC. Fifth Third Bank is proud to be an affirmative action/equal opportunity employer. M/F/D/V
Offices: 38 Fountain Square Plaza, Cincinnati, Ohio 45202, US
How many Education jobs are open in Cincinnati, OH right now?
There are currently 301 open education positions in Cincinnati, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Education roles in Cincinnati, OH?
Companies currently hiring include Learning Grove, Cincinnati-Hamilton County Community Action Agency, The Christ Hospital Health Network, IDEA Public Schools, Xavier University College of Health and Human Sciences, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Education jobs in Cincinnati, OH?
Yes — 39 of the 301 open education positions offer remote or hybrid work (9 remote, 30 hybrid).
How do I apply for Education jobs in Cincinnati, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.