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Skills: Data Center Operations, Critical Infrastructure, Equipment Maintenance, Administrative Support, Incident Management
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$23/hr–$40/hr
Full-time
high school, associate degree, professional certificate
Posted 9h ago
~40 hrs/week
Responsibilities
The role involves supporting senior colleagues in datacenter equipment operations, maintenance, and administrative tasks. Responsibilities also include managing documentation workflows for standard operating procedures and assisting with team onboarding processes.
Requirements
Candidates must possess at least a high school diploma or GED and have the ability to pass specialized Microsoft cloud security screenings. Experience in high-availability technical environments such as data centers, hospitals, or manufacturing is preferred.
Full job description
Overview
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Data Center Critical Environment Support Assistant.
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Support Assistant, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers trainings and opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
In this environment, you may be asked to go on business travel to support other metros periodically, 0-25% of the time and have the ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays.
Microsoft is unable to sponsor a work visa for this role due to the nature of the role's job duties.
Responsibilities
Equipment and Systems Operations
Supports senior colleagues as an assistant.
Adds required data, documents changes and upkeep of procedures and building management systems.
Participates in the creation of incident timelines/data, root-cause analyses, and/or action items following an abnormal condition as required.
Equipment and Systems Maintenance
Provides maintenance assistance by prepping materials and performing administrative tasks as instructed.
Prepares paperwork in support of maintenance planning scope.
Team Management Support (Onboarding/ Offboarding)
Helps to provide onboarding support for new employees, vendors, and interns under the direction of senior team members (e.g., ordering new hire equipment, setting up workstations, distribution lists, security groups).
Creating and submitting requests for datacenter access using the Data Center Access Tool.
Critical Environment Culture
Support the development of Methods of Operating Procedure (MOPs) and Standard Operating Procedures (SOPs) by monitoring documents through approval workflows, reviewing and editing documents, and formatting into standard SOP/MOP templates.
Assists in managing CE SharePoint site by helping create and move scope through workflows.
Provides onsite team support and carries out tasks under direction of others.
Learns to take accountability for their components of assigned project outcomes.
Seeks to ask questions and share ideas related to projects.
May travel up to 25%, typically domestically for training and/or supporting another site.
May work 12-hour shifts, including shift assignments during non-standard business hours such as evenings, nights, weekends, and holidays
Project Ownership
Provides onsite team support and carries out tasks under direction of others.
Learns to take accountability for their components of assigned project outcomes.
Seeks to ask questions and share ideas related to projects.
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship
Preferred Qualifications:
High School Diploma, GED, or equivalent AND 2+ years technical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical)
Associate's degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 1+ year(s) technical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical) OR equivalent experience.
#COICareers #datacentercareers
Critical Environment Ops ATR-B - The typical base pay range for this role across the U.S. is USD $23.65 - $37.07 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $31.54 - $40.91 per hour.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Related keywords
Data CenterCloud OperationsCritical EnvironmentInfrastructureSOPMOPSharePointHardwareMaintenanceRoot-cause AnalysisSecurity ScreeningMicrosoft AzureTechnical ServicesShift WorkOnboardingBuilding Management Systems
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters.
Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.
Offices: 1 Microsoft Way, Redmond, Washington 98052, US · 1 Denison Street, North Sydney, NSW 2060, AU · 1950 Meadowvale Blvd, Mississauga, Ontario L5N 8L9, CA · 39, Quai du Président Roosevelt, Issy-les-Moulineaux, Île-de-France 92130, FR · Walter-Gropius-Straße 5, München, 80807, DE
How many Data & Analytics jobs are open in Phoenix, AZ right now?
There are currently 674 open data & analytics positions in Phoenix, AZ listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Data & Analytics roles in Phoenix, AZ?
Companies currently hiring include American Express, Bright Vision Technologies, Arizona Department of Transportation, Republic Services, Arizona Public Service - APS, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Data & Analytics jobs in Phoenix, AZ?
Yes — 354 of the 674 open data & analytics positions offer remote or hybrid work (91 remote, 263 hybrid).
How do I apply for Data & Analytics jobs in Phoenix, AZ?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.