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Part-time
Posted 49d ago
~40 hrs/week
Responsibilities
The Ambassador guides visitors to explore nature and promotes FortWhyte Alive's mission through orientation and program support. They also manage the Nature Shop by processing sales, maintaining stock, and providing product information.
Requirements
Candidates should possess strong customer service and communication skills with a genuine enthusiasm for the organization's mission. Proficiency in Microsoft Office and POS systems is required, along with the ability to work evenings and weekends.
Full job description
In this role, the successful candidate will be responsible for encouraging and guiding FWA visitors to explore, learn and connect with nature so as to further our mission and mandate. Key responsibilities include working as an Ambassador of FWA in our Visitor Reception area through the orientation of visitors with programs, activities and events.
This individual will help operate the Nature Shop by providing information about products to visitors, maintaining stock and displays, as well as processing all sales transactions. This job will require availability for evenings and weekends primarily, and week days during the Summer, depending on operational needs.
Key Responsibilities:
Actively promote and sell FortWhyte Alive offerings and services including but not limited to memberships, donations, programs, and merchandise
Maintain knowledge of all marketing promotions, initiatives and special events
Obtain and evaluate all relevant information to handle visitor inquiries, complaints and how to direct them as necessary
Deliver sales and outstanding customer service
Ensure high levels of customer satisfaction by being knowledgeable on all products offered
Work with Retail Supervisor to tidy, organize and maintain store displays
***Please note: this position requires the handling of peanuts and peanut products
What you will offer:
Genuine enthusiasm for FortWhyte Alive and its mission - candidates are encouraged to visit our website fortwhyte.org for more information
Confident and comfortable engaging customers with exceptional customer service
Good interpersonal and communication skills
Strong customer service, organizational and decision making skills
Demonstrated ability to problem-solve and to be adaptable
Positive and helpful when working within a small team environment
Initiates completion of tasks or activities without supervision
Working knowledge of Microsoft Office and point of sale systems (POS)
FortWhyte Alive is devoted to developing a work environment and recruitment processes that are inclusive and barrier-free. Please let us know if an accommodation is needed at any stage of the recruitment process.
FortWhyte Alive is committed to creating and maintaining a diverse and inclusive workplace. Employment equity may be a factor in selection for this position. We welcome and encourage applications from Indigenous People, Black people, People of Colour, LGBTQ2S+ people and people with disabilities.
Environmental Educator.
Connecting humans with nature.
Industry
Civic and Social Organizations
Company size
11-50 employees
Founded
1966
Headquarters
Winnipeg, Manitoba
LinkedIn followers
851
At FortWhyte Alive, we connect Humans with Nature.
Immerse yourself in the wilderness, without leaving the city. Winnipeg’s urban nature oasis is the perfect place for an everyday escape.
Learn, engage and connect with the outdoors through inspiring programming that fosters sustainablity in our community.
Explore, wander, and discover something new, each time you visit. Make this place your own.
Experience our passion for the outdoors and the things we care about – active people, a healthy planet, and a vibrant community.
We are excited to share FortWhyte Alive with you.
Offices: 1961 McCreary Rd, Winnipeg, Manitoba R3P 2K9, CA
How many Customer Service & Support jobs are open in Winnipeg, Canada right now?
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Companies currently hiring include Shoppers Drug Mart, Loblaw Companies Limited, Walmart, Winnipeg Regional Health Authority (WRHA), Starbucks, among others. Browse the listings above to see every active employer.
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