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Provide technical support to employees and assist the IT department in implementing on-premises and cloud-hosted systems. Participate in information security exercises and provide after-hours on-call coverage.
Requirements
Requires a technical diploma or equivalent experience with strong knowledge of Windows environments and networking fundamentals. Candidates must be Canadian citizens or permanent residents capable of obtaining high-level security clearances.
Full job description
About Niche:
Niche Technology develops and supports an advanced police Records Management System (RMS). Our current offering, NicheRMS, covers the full breadth of police operations as standard, out-of-the-box functionality that is available now and in live production use. This is our sole focus and line of business.
Niche Technology Inc. is a privately-owned Canadian corporation, established in 1992, that is owned and managed by its founders.
Our Winnipeg headquarters is hiring a Junior Information Technology Specialist to join the team. This position works within IT department and reports to the IT Manager. This position has opportunity for upward mobility across IT, infrastructure, and/or SaaS environments for the appropriate candidate.
Responsibilities
Provide technical support to Niche employees.
Support the IT department in implementing and maintaining on-premises and cloud-hosted IT projects and systems.
Participate in joint IT/IS exercises intended to analyze and improve the company’s information security posture.
Provide after-hours coverage as part of an on-call rotation.
Required qualifications and skills
Diploma from a technical college or technical high school, or equivalent work experience.
Significant experience using and supporting Windows (Desktop and Server).
Because of the nature of the work and our clients, you must be able to meet the following requirements:
Obtain a pre-employment criminal background search
must be eligible for an RCMP Enhanced Reliability security clearance and may be required to achieve a higher security clearance (e.g. Secret) in the future.
Be a Canadian Citizen or PR status
Able to provide photo identification
Company Benefits
Modern office building with large windows, lots of natural light and 4th floor outdoor patio.
Catered lunches on Fridays in lunchroom with espresso machine, free pop, and gaming consoles.
Standing desks, Herman Miller chairs.
Full on-site gym.
Parking or transit pass provided.
Benefits package including a personal health spending account.
Generous compensation package.
Flexible working hours.
Full-time in office during training period, with potential for hybrid arrangement after 4 months of employment.
NicheRMS is the dedicated provider of public-safety RMS technology, serving over 180 police agencies worldwide.
Industry
Software Development
Company size
51-200 employees
Founded
1992
Headquarters
Winnipeg, Manitoba
LinkedIn followers
4,968
Niche Technology is the world’s leading RMS provider, with customers in both hemispheres across three continents. Policing today is more complex than ever, which is why at Niche, we focus on the demands of frontline officers where seconds count. NicheRMS AI was built by us and designed with officers in mind! An integrated force multiplier turning information into action, faster. Our customers have rewarded Niche Technology’s innovation by making us the leading RMS provider worldwide, with more super-major police agencies using NicheRMS365 than our top 8 competitors combined. It’s the most highly configurable, capable, and respected RMS platform in the world.
One demo and you’ll know.
Offices: 629 McDermot Ave, Winnipeg, Manitoba R3A 1P6, CA
Law Enforcement SoftwarePolice Records Management Public SafetyMulti-Agency InstallationTechnologySecurityand Community Safety & Well-BeingSoftwareLaw EnforcementEnterprise Software
How many Customer Service & Support jobs are open in Winnipeg, Canada right now?
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