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$40k–$44k/yr
Full-time
professional certificate
Retirement savings plan, Health and wellness offerings, Mental health programs, Support for industry designations, Competitive compensation
Posted 7d ago
~40 hrs/week
Responsibilities
The Client Account Clerk provides office support and administers employee benefit plans by processing enrolments, claims, and member changes. They also manage daily clerical workflows, handle reception duties, and maintain accurate records for stakeholders.
Requirements
Candidates must have post-secondary education in Office or Business Administration and previous office experience. Proficiency in Microsoft Office, strong data entry skills, and excellent communication abilities are required.
Full job description
The Client Account Clerk provides a variety of office support services within the company and assists in the administration of Single and Multi Employer Plans. This role coordinates and directs the daily workflow of the clerical team, including processing member enrolments and changes, distributing payables and EFT notifications, processing daily claims transfers, and providing reception coverage for walk-in and telephone inquiries.
The Client Account Clerk will:
Process member benefit plan enrolment forms for all groups.
Add, change, and delete coverage in database system.
Prepare and mail out communication letters to members.
Track and distribute cheques, notifications, and invoices for EFT payments.
Provide administration for daily claims transfers which includes Cash Flow updates and data transfer.
Update member’s beneficiary spreadsheet.
Execute cheque deposits and mail out cheques.
Provide reception relief including answering, coordinating, and directing inquiries to the appropriate department or individual.
Respond to emails regarding member’s inquiries and concerns.
Liaise with and provide information to employees and other stakeholders.
Maintain accurate records and documentation, including data entry, document processing, filing, and distribution of materials.
Support operational effectiveness by prioritizing workloads, ensuring data accuracy, maintaining procedures, and tracking activities in systems.
Perform additional duties as assigned.
To be successful as a Client Account Clerk with Coughlin & Associates, you will need:
Completion of post-secondary education in Office Administration, Business Administration, or a related field.
Previous related work experience in an office environment.
Sound knowledge of Microsoft Office and standard office administration procedures
Excellent grammatical, spelling, communication, and interpersonal skills.
Superior data entry skills and meticulous attention to detail.
Strong organizational skills, the ability to prioritize and multi-task, and the ability to manage time effectively.
The demonstrated ability to learn and master new software and technology
The ability to adhere to existing company policies and procedures
The ability to use tact and discretion to maintain information in the strictest of confidence.
What's in it for you:
Learn by working alongside our experts
Best in class total compensation
A retirement savings plan with company contributions
A suite of Health & Wellness offerings
Mental Health programs and support for you and your family
Support achieving industry designations
Competitive compensation
Across the country, thousands of Canadians rely on Coughlin & Associates Ltd. to design and administer their group medical, dental, disability, life insurance and pension benefits. Coughlin is a full-service benefits consultant and third party administrator. Our services include:
Group benefits consulting and plan marketing
Plan administration and correspondence
Claims adjudication and payment
Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to careers@peoplecorporation.com
The base salary range for this position is $40,000 - $44,000 per annum.
This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, etc). The actual base salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are selected to move forward in our recruitment process, the Talent Acquisition Specialist will be able to provide additional details of the total compensation for this role.
We believe every Canadian deserves the chance to reach their full potential, on their own terms.
This belief drives everything we do. Itʼs why we strive to offer the support individuals and organizations need to make confident, informed choices about their well-being—within group benefits, health and wellness, disability management, wealth, and HR solutions.
Together, we're united by a common purpose: helping our clients empower their people and strengthen the communities they serve. Whether facing existing challenges or pursuing new possibilities, we see it as our privilege to meet people where they are. Because when people are supported with care and conviction, they're capable of remarkable things.
Offices: 1403 Kenaston Blvd, Winnipeg, Manitoba R3P 2T5, CA · 2255 Sheppard Ave East, Suite 202, Atria I, Toronto, Ontario M2J 4Y1, CA · 1750 Rue Maurice-Gauvin, 200, Laval, Quebec H7S 1Z5, CA · 4180 Lougheed Hwy, 601, Burnaby, British Columbia V5C 6A7, CA
How many Customer Service & Support jobs are open in Winnipeg, Canada right now?
There are currently 1,142 open customer service & support positions in Winnipeg, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Winnipeg, Canada?
Companies currently hiring include Shoppers Drug Mart, Loblaw Companies Limited, Walmart, Winnipeg Regional Health Authority (WRHA), Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Winnipeg, Canada?
Yes — 98 of the 1142 open customer service & support positions offer remote or hybrid work (56 remote, 42 hybrid).
How do I apply for Customer Service & Support jobs in Winnipeg, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.