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Winnipeg, Manitoba, Canada · On-site
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Winnipeg, Manitoba, Canada · On-site
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Winnipeg, Manitoba, Canada · On-site
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Winnipeg, Manitoba, Canada · On-site
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The Guest Experience Associate is responsible for welcoming guests, providing information on thermotherapy services, and promoting regional tourism. They also ensure the cleanliness and maintenance of spa facilities while handling customer transactions and inquiries.
Candidates should have a high school diploma and ideally one year of customer service experience. The role requires physical stamina for outdoor tasks and the ability to work in a fast-paced environment.
Guest Experience Associate
Bordered by the Crescent Drive Golf Course and only 20 minutes from downtown Winnipeg, Thermea Spa Village opened its doors in 2015. This relaxation and renewal centre focuses on thermotherapy practices and relaxation techniques from Scandinavian countries. It offers a multisensorial experience in an all-embracing natural setting to contribute to the health and wellness of its guests.
Continuously innovating and evolving by creating unique relaxation experiences, it is the only Nordic-style spa in the Canadian Prairies today.
We are currently seeking passionate customer service professionals, who will use their skills to transform people’s lives, one visit at a time. Join our team.
Associates with Thermea Spa Village will embrace the following values:
Job Summary:
Reporting to Manager of Operations, the Guest Experience Associate’s primary objective is to welcome, assist and advise customers on the cycle of thermotherapy & the benefits, services and activities of Thermea Spa Village and, more broadly, promotes tourism of the region. The Associate will be held to standards of customer service excellence in order to deliver our distinct service product while acting as an ambassador to our customers and handling, in a courteous, quick and efficient manner, various transactions while ensuring the upkeep of the premises.
Responsibilities & Essential Duties:
Requirements:
Work schedule:
1 Part-time
Variable schedule (days, evenings, weekends, holidays).
Salary:
Salary is based on the pay scale and benefits in effect at Thermea Spa Village.
Free Thermal Spa Access
How:
Send us your resumé and cover letter by clicking ‘Apply’ below.
Troubles behind
Just over 20 years ago, Martin Paquette, founder of the Spas Villages, experienced the intensity of a sauna, a powerful rush of adrenalin after a cold plunge, and the bliss of regained balance in a moment of rest. From this moment came a wish: to share this experience with as many people as possible. And so, at the end of a dirt road in Quebec’s Outaouais region, the first Spa Village slowly took shape. In 2005, our community of Artisans, passionate about sweat culture, welcomed the very first guests to Nordik Spa Village Chelsea. Today, this haven of well-being, with its focus on a relaxing social experience, is the largest spa in North America. Building on the success of this first Village, Thermea Spa Village Winnipeg opened its doors in 2015, making it the first Nordic spa in the Canadian Prairies with the widest selection of wellness experiences for body and mind. In 2022, it’s the turn of Thermea Spa Village Whitby to help people give life a moment’s rest in the Greater Toronto Area.
Offices: Whitby, ca
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