Maintenance Management (CMMS) and procurement Administrator
Gatineau, Quebec, Canada · On-site
Mid level
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Full-time
bachelor degree
Competitive Salary, Comprehensive Benefits Package, Telemedicine, Company Paid Training, Conferences, Free Spa Access for Employee and Guest
Posted 3d ago
~40 hrs/week
Responsibilities
The role focuses on optimizing and structuring the Websynco CMMS to ensure maintenance reliability and operational efficiency across Groupe Nordik. This includes defining standards, analyzing system data to identify gaps, and providing strategic guidance and training to cross-functional teams.
Requirements
Requires a Bachelor's degree in Engineering, Business, or a related field with at least 3 years of experience in CMMS implementation and maintenance optimization. Proficiency in data tools like SQL and Excel, along with bilingualism in French and English, is required.
Full job description
Groupe Nordik is the leading creator of wellness spa villages, including the largest Spa in North America (Chelsea, QC) as well as largest event Sauna (Whitby, ON).
Since we first opened our doors in 2005 we have grown to over 500 000 visits per year from our 3 existing locations (Nordik Spa-Nature Chelsea, QC Thermea Winnipeg, MB and Thermea Spa Village Whitby, ON)
Our team of 600 employees brings our operations to life with their innovative approach to wellness. Each team at Groupe Nordik has an important role to play in making our ambitious creations achievable.
At Groupe Nordik, the Maintenance Management (CMMS) and procurement Administrator plays a key role in ensuring the reliability and continuous evolution of maintenance systems. With a strong focus on projects, continuous improvement, and structuring, this role is responsible for validating the quality of data within Websynco, analyzing gaps, and implementing the necessary actions to address them.
As a CMMS expert, this individual serves as an internal reference for cross-functional teams, providing operational support while driving the optimization of practices and processes. The role also involves structuring the use of the CMMS, strengthening standards, and supporting teams in adopting best practices to ensure efficient, consistent, and scalable maintenance operations across Groupe Nordik.
Responsibilities
With a focus on optimization, structuring, and continuous improvement of the CMMS, the specialist will:
Structure, optimize, and continuously evolve the use of Websynco to ensure alignment with operational needs and organizational objectives.
Act as a CMMS subject matter expert and internal partner by translating business needs into practical, sustainable, and field-adapted solutions.
Define, implement, monitor, and evolve standards, processes, and key performance indicators (KPIs) to ensure consistent and rigorous maintenance management practices.
Identify gaps, risks, and improvement opportunities through system data analysis, and lead action plans to achieve performance and compliance objectives.
Ensure the sustainability of implemented solutions by establishing governance, monitoring mechanisms, and continuous improvement practices.
Support CMMS implementation, enhancement, and optimization initiatives, guiding teams through the adoption of tools and best practices.
Review, standardize, and enhance data structures, work order templates, and maintenance schedules to improve data quality and operational efficiency.
Conduct system usage analyses and audits with a focus on optimization and value creation rather than control.
Act as a key point of contact for users by providing strategic guidance, targeted training, and value-added recommendations.
Contribute actively to CMMS governance and the ongoing evolution of related processes.
Technical and Functional Skills
Bachelor’s degree in engineering (Industrial or Mechanical), Business Administration, Project Management, Information Systems, or a related field.
Minimum of 3 years of relevant experience, including hands-on exposure to a CMMS and involvement in maintenance-related implementation, optimization, or structuring projects.
Proficiency with CMMS platforms (e.g., IBM Maximo, SAP PM, Infor EAM, etc.).
Strong understanding of maintenance processes (preventive, corrective, predictive).
Experience with data management and analysis tools (SQL, advanced Excel; Power BI is an asset).
Understanding of ERP workflows related to maintenance, procurement, and inventory management.
Ability to configure, maintain, and optimize the Websynco system.
Experience in user training and support.
Project management skills for system upgrades, implementations, or migrations.
Bilingualism (French and English) is required to support operations outside Quebec.
Key Personal Attributes
Strong attention to detail and rigor to ensure data accuracy and reliability.
Analytical mindset with the ability to interpret performance indicators and drive improvements.
Autonomy and initiative in solving technical and operational challenges.
Excellent communication skills to collaborate with maintenance, IT, and management teams.
Strong internal client service orientation and ability to simplify complex concepts.
Ability to manage priorities in a fast-paced, evolving environment.
Collaborative mindset and ability to work effectively across departments.
Salary & Benefits:
A high-impact role with genuine organizational visibility and executive sponsorship.
A collaborative culture that values delivery excellence.
Just over 20 years ago, Martin Paquette, founder of the Spas Villages, experienced the intensity of a sauna, a powerful rush of adrenalin after a cold plunge, and the bliss of regained balance in a moment of rest. From this moment came a wish: to share this experience with as many people as possible.
And so, at the end of a dirt road in Quebec’s Outaouais region, the first Spa Village slowly took shape. In 2005, our community of Artisans, passionate about sweat culture, welcomed the very first guests to Nordik Spa Village Chelsea. Today, this haven of well-being, with its focus on a relaxing social experience, is the largest spa in North America.
Building on the success of this first Village, Thermea Spa Village Winnipeg opened its doors in 2015, making it the first Nordic spa in the Canadian Prairies with the widest selection of wellness experiences for body and mind. In 2022, it’s the turn of Thermea Spa Village Whitby to help people give life a moment’s rest in the Greater Toronto Area.
Offices: Whitby, ca
LeisureHospitalityPersonal Care and HygieneWellnessTourismPersonal Health
Just over 20 years ago, Martin Paquette, founder of the Spas Villages, experienced the intensity of a sauna, a powerful rush of adrenalin after a cold plunge, and the bliss of regained balance in a moment of rest. From this moment came a wish: to share this experience with as many people as possible.
And so, at the end of a dirt road in Quebec’s Outaouais region, the first Spa Village slowly took shape. In 2005, our community of Artisans, passionate about sweat culture, welcomed the very first guests to Nordik Spa Village Chelsea. Today, this haven of well-being, with its focus on a relaxing social experience, is the largest spa in North America.
Building on the success of this first Village, Thermea Spa Village Winnipeg opened its doors in 2015, making it the first Nordic spa in the Canadian Prairies with the widest selection of wellness experiences for body and mind. In 2022, it’s the turn of Thermea Spa Village Whitby to help people give life a moment’s rest in the Greater Toronto Area.
Offices: Whitby, ca
LeisureHospitalityPersonal Care and HygieneWellnessTourismPersonal Health