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About Endries: Endries is a leading distributor of fasteners and Class-C parts serving industrial Original Equipment Manufacturers (OEM’s) and the Industrial marketplace worldwide. From its headquarters in Brillion…
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$18/hr–$22/hr
Part-time
high school
Posted 1d ago
~40 hrs/week
Responsibilities
The Service Representative is responsible for managing bin inventory and delivering products to customer locations to ensure satisfaction. They must also maintain bin management systems, document issues, and provide timely updates to the team.
Requirements
Candidates should possess strong customer service and communication skills with the ability to follow through on projects. A valid driver's license is required, and a high school diploma or equivalent is preferred.
Full job description
About Endries/Industrial Product Co.:
Endries/Industrial Product Co. is a leading distributor of fasteners and Class-C parts serving industrial Original Equipment Manufacturers (OEM’s) and the Industrial marketplace worldwide. From its headquarters in Brillion, WI and eleven U.S. and international distribution centers, Endries provides over 500,000 SKUs to its customer base. Endries/IPC operates primarily through a vendor managed inventory model, managing C-part categories for its customers across diverse industrial end markets. Endries/IPC partners with customers through robust replenishment systems that provide products and support services which are critical to maintaining the manufacturing process.
Job Summary
A PART-TIME Service Representative will work to maintain customer satisfaction by managing bin inventory and delivering product to their location. They will promote a work culture that represents the organization’s vison, mission, and values.
Essential Functions
Service and/or deliver product to maintain customers
Scan and download product the same day and service according to customer needs
Make changes to schematics to ensure bin management system is properly maintained
Write up credits promptly and accurately
Document and problem solve customer issues to maintain customer’s satisfaction
Keep appropriate team members informed on any/all customer issues
Complete CMSP notes within the same business week
Assist and maintain set up of bin management systems as needed
All other duties as assigned
Required Knowledge/Skills/Abilities
Product knowledge is a plus
Customer service skills
Verbal and written communication skills
Ability to follow through on project completion
Required Education and Experience
High school diploma or equivalent preferred
Valid driver’s license
Work Environment
This job operates in a customer manufacturing environment. This role may routinely use equipment such as scanners, forklifts, utility knives, ladders, machinery, and tape guns. Employees may be exposed to bright lighting, blue light (i.e., computer screens), repetitive low to mid volume sounds (i.e., forklift traffic, packaging machines, etc.), warm and cool temperatures, and various metals and plastics.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly standing. The employee will need to have the ability to move and lift up to 70 pounds occasionally and up to 50 pounds on a regular basis. This job will require the ability to push, pull, stoop, crouch, kneel, and reach when necessary.
Hourly Range: $18.00 - $22.00 per hour
Endries International/Industrial Product Co. is an equal opportunity employer. All qualified applicants will be considered for employment without attention to his or her race, color, religion, sex, sexual orientation, age, national origin, marital status, pregnancy, veteran status or because of a disability that does not prevent the individual from performing the essential functions of his or her job, as well any other legally protected class status.
Related keywords
FastenersClass-C partsVendor managed inventoryOEMManufacturingInventory controlBin managementLogisticsCustomer serviceDistributionScannersForkliftReplenishment systems
Supply Chain Leader for Industrial Fasteners, C-Class and Assembly Components
Industry
Transportation, Logistics, Supply Chain and Storage
Company size
501-1,000 employees
Founded
1970
Headquarters
Brillion, Wisconsin
LinkedIn followers
7,594
Endries International, Inc. is a leader in industrial fasteners and c-class components assembly components, offering advanced supply chain solutions for over 50 years. With 26 distribution centers across North America and Europe, the Endries family of brands delivers an extensive product breadth of over 800,000 SKUs, including standard and engineered fasteners and proprietary brands. Headquartered in Brillion, WI, Endries is committed to providing innovative, reliable solutions with a focus on quality and service for industrial and commercial OEMs. For more information, visit http://www.endries.com.
Offices: 714 W Ryan St, Brillion, Wisconsin 54110, US
VMI and vendor managed inventory systems for class C commodities and fasteners/hardware for OEM companies worldwideMachinery ManufacturingIndustrialSupply Chain Management
Supply Chain Leader for Industrial Fasteners, C-Class and Assembly Components
Industry
Transportation, Logistics, Supply Chain and Storage
Company size
501-1,000 employees
Founded
1970
Headquarters
Brillion, Wisconsin
LinkedIn followers
7,594
Endries International, Inc. is a leader in industrial fasteners and c-class components assembly components, offering advanced supply chain solutions for over 50 years. With 26 distribution centers across North America and Europe, the Endries family of brands delivers an extensive product breadth of over 800,000 SKUs, including standard and engineered fasteners and proprietary brands. Headquartered in Brillion, WI, Endries is committed to providing innovative, reliable solutions with a focus on quality and service for industrial and commercial OEMs. For more information, visit http://www.endries.com.
Offices: 714 W Ryan St, Brillion, Wisconsin 54110, US
VMI and vendor managed inventory systems for class C commodities and fasteners/hardware for OEM companies worldwideMachinery ManufacturingIndustrialSupply Chain Management