Wilmington, Delaware, United States · Hybrid
$28/hr–$44/hr
Job Description As a Scheduling Success Coordinator, you will be the driving force behind enhancing the effectiveness and efficiency of Agilent’s field organization, directly impacting the business’s cost and revenue. Yo…
Skills: Strategic Planning, Resource Optimization, Customer Service, Project Management, Negotiation
Wilmington, Delaware, United States · On-site
Client Service Representative Wilmington, DE (Onsite) Monday - Friday, 9:00am-6:00pm Are you passionate about delivering exceptional service? Us too. We’re hiring a Client Service Representative for our Annual Reports & …
Skills: B2B Customer Service, Administrative Support, Research, Time Management, Multitasking
Wilmington, Delaware, United States · On-site
Music & Arts helps musicians start their journey to fill the world with music. We are looking for customer-centric individuals who want to join our team this peak season. As a seasonal sales associate, you will help cust…
Skills: Customer Service, Sales, Instrument Rental, Teamwork, Communication Skills
Wilmington, Delaware, United States · On-site
$17/hr–$26/hr
Bring Your Sales Expertise to an Exciting Career in Travel! Do you love exploring new places and sharing your experiences? At AAA Club Alliance, we’re looking for enthusiastic, sales-driven individuals who want to help o…
Skills: Sales, Customer Service, Travel Booking Systems, Geography Knowledge, Communication
Wilmington, Delaware, United States · On-site
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t…
Skills: Store Management, Customer Service, Team Development, Inventory Management, Loss Prevention
Wilmington, Delaware, United States · On-site
$60/hr–$76/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Prescription Fulfillment, Patient Counseling, Immunization, Pharmacy Workflow, Inventory Management
Wilmington, Delaware, United States · On-site
Job Description Purpose of the role To effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations. Accountabilitie…
Skills: ITIL, Incident Management, Problem Management, Change Management, Production Support
Wilmington, Delaware, United States · On-site
Job DetailsJob Location: 577 - Wilmington Staybridge Suites - Wilmington, DE 19801Position Type: Full TimeJob Shift: AnyDriftwood Hospitality Management’s company culture empowers our associates to take initiative,…
Skills: Guest Registration, Customer Service, Cash Handling, Conflict Resolution, Computer Literacy
Wilmington, Delaware, United States · On-site
$16/hr–$25/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Prescription Fulfillment, Customer Service, Inventory Management, Patient Care, Medical Math
Wilmington, Delaware, United States · On-site
Your Role at Dollar Tree: As a Merchandise Assistant Manager at Dollar Tree, you’ll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. In this r…
Skills: Retail Management, Merchandising, Freight Processing, Inventory Management, Communication
M&T BankWilmington, Delaware, United States · Hybrid
$24/hr–$41/hr
Overview: Join our Shared Services team as a Transfer Agent Operations Specialist. In this role, you'll play a critical part in supporting complex financial transactions by ensuring accurate processing of bondholder tran…
Skills: Bondholder Transfers, Account Updates, Regulatory Compliance, Wire Transfers, Disbursements
Wilmington, Delaware, United States · Hybrid
$24/hr–$41/hr
Overview: Join our Shared Services team as a Transfer Agent Operations Specialist. In this role, you'll play a critical part in supporting complex financial transactions by ensuring accurate processing of bondholder tran…
Skills: Bondholder Transfers, Account Updates, Regulatory Compliance, Wire Transfers, Disbursements
Wilmington, Delaware, United States · On-site
$15/hr–$17/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
Wilmington, Delaware, United States · On-site
Install America is looking for an Outside Sales Representative to join our team in our Wilmington DE office. The Outside Sales Representative will sell products and services offered by our company to current and new cust…
Skills: Sales, Negotiation, Client Support, Networking, Customer Service
Wilmington, Delaware, United States · On-site
Description Provide timely and courteous customer service.Process customer transactions in a professional, accurate, and efficient manner.Exemplify FCCB’s standard of delivering exceptional customer service every time.As…
Skills: Customer Service, Cash Handling, Microsoft Office Suite, Account Maintenance, Financial Needs Assessment
Michaels StoresWilmington, Delaware, United States · On-site
Store - WILMINGTON, NC Store Managers are expected to spend the vast majority of their time on managerial work. This includes leading and managing a team; holding the team accountable to deliver a great customer experien…
Skills: Team Leadership, Performance Management, Inventory Management, Merchandising, Customer Service
Wilmington, Delaware, United States · On-site
Job DetailsJob Location: Wilmington, DE 19801The Hyatt Place Wilmington Riverfront is hiring a full-time, service-oriented Front Desk Agent for mid-shift/PM shifts. Offering over 20 years of experience, Onix Hospitality …
Skills: Guest Registration, Payment Verification, Reservation Systems, Cash Handling, Suggestive Selling
Wilmington, Delaware, United States · On-site
Job DetailsJob Location: Wilmington, DE 19801The Hyatt Place Wilmington Riverfront is hiring a full-time, service-oriented Front Desk Agent for mid-shift/PM shifts. Offering over 20 years of experience, Onix Hospitality …
Skills: Guest Relations, Reservation Systems, Cash Handling, Credit Checking, Suggestive Selling
Wilmington, Delaware, United States · On-site
Nemours is seeking a Casual Guest Services Representative to join the Nemours Estate team in Wilmington, DE. Nemours Estate is a 225-acre public garden and historic home dating back to 1910. Its benefactor, Alfred I. duP…
Skills: Customer Service, Communication, Hospitality, Point Of Sale Systems, Phone Etiquette
Wilmington, Delaware, United States · On-site
$70k–$117k/yr
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Skills: Book Of Business, Client Relationship Building, Credit Processes, Credit Products, Customer Engagement
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The coordinator is responsible for strategically scheduling field service engineers and partners to optimize onsite installations, repairs, and maintenance. They act as the primary point of contact for leadership and customers to ensure efficient resource deployment and high customer satisfaction.
Candidates should have an academic degree in technology or engineering, or equivalent experience, along with a background in customer service or project management. Strong organizational, negotiation, and communication skills are required to thrive in a fast-paced environment.
As a Scheduling Success Coordinator, you will be the driving force behind enhancing the effectiveness and efficiency of Agilent’s field organization, directly impacting the business’s cost and revenue. Your focus will be on strategic planning to optimize the field service team and fulfill our customer service commitments. You will handle daily operations within a specific geography, consistently meeting and exceeding the expectations of our internal and external customers by assigning the right service engineering resource, in the right location, at the right time.
Assume a leadership role for the scheduling team within a specific geography, handling strategic planning of all onsite events and serving as the point of contact for leadership team issues.
Effectively schedule and optimize Agilent Field System Engineers and Alternate Service Partners for installation, repair, and maintenance services at customer sites.
Successfully handle communications with customers and internal collaborators, influencing key stakeholders to achieve optimal results for our customers.
Prioritize customer onsite response times in alignment with customer expectations and Agilent measures.
Build strong relationships with our internal business partners/stakeholders to enhance our ability to deliver a superior customer experience.
Take ownership of the planning board to drive continuous improvements, reducing costs and growing productivity.
Resolve and develop approaches to assignments and processes, contributing to continuous improvement efforts – with resource optimization and customer satisfaction as the driving factors.
Lead the confirmation of all onsite service orders within an assigned geography.
Take personal responsibility for meeting customer response times, providing quality service, and ensuring all field resources are efficiently deployed for customer on-site services.
Ensure the most efficient Field Service Engineer is selected for services; reschedule service where necessary to meet business objectives.
Collaborate and partner with different departments to ensure efforts to maintain customer satisfaction are consistent.
Lead solutions that meet Agilent and customers’ onsite needs, with the foresight to raise scheduling customer concerns when required.
Maintain an accurate record of engineer availability and commitments, using our business enterprise tools.
Proactively handle resource shortages independently or in collaboration with the appropriate leaders.
Be accountable for customer satisfaction and developing customer relationships that promote retention and loyalty, inclusive of the Agilent Customer Survey.
Apply in-depth knowledge of Agilent processes and procedures, demonstrating the ability to follow them with high attention to detail.
Arrange and plan complex, high-impact services with minimal management intervention.
Ensure all working relationships are implemented according to Agilent Technologies Standards of Business Conduct.
May be supporting multiple service types or districts.
Location: Wilmington, DE office
Hours: Must be able to work between the hours of 8:00 am - 5:00 pm
Hybrid Work Policy: Work from Home on Mondays and Fridays and Onsite work on Tuesdays to Thursdays.
Academic degree with a technological/ engineering background; alternatively, an equivalent background/ experience in a similar role is desired
Experience working in customer service and/or project management required
Strong planning and organizational skills, and high attention to detail
Negotiation and persuasion skills
Resourceful and solutions-oriented
Capable of working flexibly and autonomously where required
Business collaboration capabilities
Understanding and focusing on leading solutions and being resourceful
Facilitate team collaboration and approach situations with maturity and diplomacy
Ability to thrive in a dynamic and fast-paced environment
Proactive attitude and an ability to generate ideas and problem-solve
Effective communication and interpersonal skills, with a focus on being able to provide effective and timely communications
Driven to achieve a successful experience for the customer whilst also achieving our internal measures
Let’s Bring Great Science to Life.
Agilent customers are finding new ways to treat cancer, ensure food, water, air, and medicine quality and safety, discover new drug treatments, research infectious diseases, and create alternative energy solutions for a greener planet. From start to finish, we have them covered with our vast product solutions and services portfolio. Around the world, Agilent’s people bring innovations, technologies, and services to the forefront of science. Our teams design and manufacture a wide array of advanced analytical, research, and diagnostic solutions and tools for use inside and outside laboratories. Additionally, the unique expertise of Agilent’s CrossLab and technical teams provides valuable insight and support to our customers, helping them fully optimize their laboratories and resources to better focus on what's important: bringing great science to life. In fiscal 2022, Agilent Technologies generated revenue of (US) $6.85 billion.
Offices: 5301 Stevens Creek Boulevard, Santa Clara, CA 95051, US · Produktionsvej 42, Ejby, Capital Region 2600, DK · Hi-Tech City Road, Hyderabad, TS 500081, IN · 1 Yishun Ave 7, Singapore, Singapore 768923, SG · Calle Jose Echegaray, 8, Las Rozas de Madrid, Community of Madrid 28232, ES
There are currently 569 open customer service & support positions in Wilmington, DE listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, PM Hotel Group, Albertsons Companies, M&T Bank, CVS Health, among others. Browse the listings above to see every active employer.
Yes — 83 of the 569 open customer service & support positions offer remote or hybrid work (20 remote, 63 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
