Washington, District of Columbia, United States · Hybrid
$94k–$141k/yr
This is a seasoned professional role responsible for applying in-depth disciplinary knowledge to improve processes and workflows within the Banking, Credit and Investments platform. They ensure a seamless and differentia…
Skills: Analytical skills, Interpersonal skills, Relationship management, Attention to detail, Verbal communication
Washington, District of Columbia, United States · Remote OK
$120k–$160k/yr
Second Front Systems (2F) is seeking an Enterprise Customer Operations Engineer to support customers deployed on Game Warden, our FedRAMP High-certified, Kubernetes-native DevSecOps platform deployed across classified an…
Skills: Kubernetes, Cloud Infrastructure, DevSecOps, Site Reliability Engineering, Containerization
Washington, District of Columbia, United States · Remote OK
$140k–$190k/yr
Second Front Systems (2F) is seeking a Senior Enterprise Customer Operations Engineer to lead complex technical support engagements for customers deployed on Game Warden, our FedRAMP High-certified, Kubernetes-native Dev…
Skills: Kubernetes, DevSecOps, Cloud Infrastructure, Containerization, Helm
Washington, District of Columbia, United States · On-site
$86k–$138k/yr
Responsibilities Peraton is searching for a full time, Field Service Engineer to support our customer site at the Washington Planning Center (WPC) at the Washington Navy Yard, DC. As a Field Service Engineer, you will be…
Skills: Windows 11, Windows Server 2019/2022, RedHat Linux, SQL Server, PowerShell
Washington, District of Columbia, United States · On-site
$69k–$77k/yr
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was fo…
Skills: Office Operations, Event Coordination, Vendor Management, Budget Tracking, Hospitality
Washington, District of Columbia, United States · On-site
$22/hr–$26/hr
Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing th…
Skills: Restaurant Leadership, Team Supervision, Problem Solving, Written Communication, Verbal Communication
Washington, District of Columbia, United States · On-site
$55k–$95k/yr
We’re excited about your interest in pursuing the next step in your career with US Foods! Your continuous growth and development is critical to our success. US Foods is committed to working with and providing reasonable …
Skills: Sales, Customer Relationship Management, Cold Calling, Negotiation, Problem Solving
Washington, District of Columbia, United States · Hybrid
At Secureframe, we are not just a company; we are at the forefront of revolutionizing cybersecurity compliance. Recognized as one of the industry's most innovative and trusted providers, Secureframe has consistently rece…
Skills: CMMC Implementation, Project Management, GRC, Security Compliance, Technical Consulting
Washington, District of Columbia, United States · On-site
$22/hr–$22/hr
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t…
Skills: Store Management, Customer Service, Team Development, Inventory Management, Loss Prevention
Washington, District of Columbia, United States · On-site
OUR PEOPLE POWER OUR PURPOSE The CorePower team is the heartbeat of the company. We prioritize our people first, and we are invested the employee experience so that together we can create an experience powerful enough to…
Skills: Customer Service, Oral Communication, Interpersonal Skills, Time Management, Microsoft Office
Washington, District of Columbia, United States · On-site
Job Title: Paralegal Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: DOJ MBI Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Continental US * *…
Skills: Legal Research, eDiscovery, Case Management, Document Review, Legal Citation
Washington, District of Columbia, United States · Remote OK
$120k–$160k/yr
About Halter At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of convent…
Skills: Territory Management, B2B Sales, Customer Success, Lead Generation, Pipeline Management
Washington, District of Columbia, United States · On-site
We are seeking a detail-oriented, leadership-driven, and highly customer-focused IT Support Specialist Lead to join our team. The primary responsibility of this role is to oversee and manage the 2nd shift IT support team…
Skills: IT Support Leadership, Advanced Troubleshooting, ITSM Tools, SLA Management, Root Cause Analysis
Washington, District of Columbia, United States · On-site
About Us IHG Hotels & Resorts is one of the largest hotel companies in the world and one of the world’s leading hotel and resort companies with a family of 19 brands. Our purpose – True Hospitality for Good – comes to li…
Skills: Bar Stocking, Beverage Preparation, Cleaning and Maintenance, Guest Service, Service Recovery
Washington, District of Columbia, United States · On-site
About Us IHG Hotels & Resorts is one of the largest hotel companies in the world and one of the world’s leading hotel and resort companies with a family of 19 brands. Our purpose – True Hospitality for Good – comes to li…
Skills: Guest Relations, Communication, Customer Service, Basic Mathematics, Reading and Writing
Washington, District of Columbia, United States · On-site
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. Thi…
Skills: Okta, Identity Federation, SAML 2.0, OAuth, OpenID Connect
Washington, District of Columbia, United States · On-site
Place of Performance Primarily onsiteCongressional Budget OfficeFord House Office BuildingWashington, DCOccasional support at facilities in Manassas, VA and Ashburn, VA Required Experience Candidates should have extensiv…
Skills: Windows Administration, macOS Administration, Microsoft Intune, JAMF, Microsoft Entra ID
Washington, District of Columbia, United States · On-site
$18/hr
Job Description: Responsible for greeting guests, handling guest luggage, providing directions, assisting the front desk in delivering items to guest rooms. Maintain the guest parking area and keep front entrance clean. …
Skills: Guest Relations, Luggage Handling, Valet Parking, Customer Service, Directional Assistance
Washington, District of Columbia, United States · On-site
Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates seven maj…
Skills: Customer Service, Interpersonal Communication, Problem Solving, Time Management, Organizational Skills
Washington, District of Columbia, United States · On-site
$23/hr–$24/hr
Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates seven maj…
Skills: Crowd Management, Supervision, Conflict Resolution, De-escalation, Mediation
Washington, District of Columbia, United States • Hybrid
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Responsible for improving processes and workflows within the Banking, Credit and Investments platform to enhance the client experience. This involves collaborating with sales, KYC, and account opening teams to fulfill client requests and ensure regulatory compliance.
Requires 5-8 years of relevant experience, preferably in wealth management or financial services, and a bachelor's degree. Candidates must hold or obtain FINRA SIE, Series 7, and Series 66 certifications within 150 days.
This is a seasoned professional role responsible for applying in-depth disciplinary knowledge to improve processes and workflows within the Banking, Credit and Investments platform. They ensure a seamless and differentiated experience in partnership with sales teams and integrate subject matter and industry expertise, requiring a thorough understanding of how different areas coordinate to achieve overall business objectives. This individual plays a pivotal role impacting the client experience. This role requires internal collaboration partnering with sales teams, and liaising with internal partners (KYC, Account Opening and product partners) to fulfill client requests.
Applies specialized knowledge related to onboarding in order to complete monitoring, assessment, analysis, and evaluation of processes and data, which includes identifying policy gaps, formulating recommendations, researching and interpreting information, and identifying data inconsistencies to define business issues
Partners with sales teams, and liaises with internal partners (KYC, Account Opening and product partners) to fulfill client requests while maintaining constant communication. Provides the highest level of customer service and teamwork.
Ensure all documentation is current, accurate, and complete, fulfilling requests promptly.
Supports clients navigating the KYC/onboarding and account opening processes while evaluating moderately complex and variable issues with substantial potential impact.
Demonstrates subject matter and industry expertise, and an ability to break down information systematically and influences decisions through advice, counsel, and facilitation, directly affecting team performance and supports the training and development of peers.
Assesses and escalates risk in business decisions, safeguarding the firm's reputation and assets (Citigroup, clients) by ensuring compliance with laws, rules, and regulations. This involves adhering to policy, applying sound ethical judgment, and escalating, managing, and transparently reporting control issues.
Experience: 5-8 years of relevant experience, with a preference for prior experience in wealth management or other financial services roles.
Strong analytical skills
Strong interpersonal skills
Ability to manage internal and external relationships
High degree of engagement and attention to detail
Ability to manage multiple concurrent deadlines in a dynamic environment
Excellent verbal and written communication skills.
Certifications: Requires FINRA SIE, Series 7, and Series 66 (or Series 63 & 65), or must be obtained within 150 days.
Bachelor's/University degree or equivalent experience.
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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have over 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities. For information on Citi’s commitment to privacy, visit on.citi/privacy.
Offices: 388 Greenwich Street, New York, New York 10013, US · Locations in over 100 countries, http://www.citigroup.com/citi/global/index.htm, 10022, US · 5900 Hurontario St, Mississauga, ON L5R 0B8, CA · 165 Jalan Ampang, Kuala Lumpur, Federal Territory of Kuala Lumpur 50450, MY · Calle 62C O, Panama City, Panama, PA
There are currently 2,178 open customer service & support positions in Washington, DC listed on Clera. New openings are added daily as companies post roles.
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