Washington, District of Columbia, United States · Hybrid
Entry level
Job Title: Leasing Operations Manager Location: 530 Penn Street NE, Washington, DC 20002 Job Type: Full-time Reports To: Economist – Real Estate Job Summary The Leasing Operations Manager is responsible for support…
Skills: Leasing, Property management, Customer service, Sales, Real estate
Associate Director Admissions - SAIS (Admissions and Joint Degree Program)
Washington, District of Columbia, United States · Hybrid
$66k–$116k/yr
Senior
We are seeking an Associate Director Admissions who will support recruitment and engagement initiatives through the administration of admissions systems, communications, events, and student ambassador outreach. This posi…
Skills: Academic Calendar Management, Event Coordination, Marketing And Communications, Oral And Written Communications, Presentations
Monumental Sports & Entertainment
Game Night Staff: Group Sales (Part-Time/Seasonal)
Washington, District of Columbia, United States · On-site
Entry level$215M raised
Monumental Sports & Entertainment (MSE) is one of the leading integrated sports and entertainment companies globally. MSE’s portfolio spans premier professional sports teams, world-class venues, and next-generation media…
Skills: Customer service, Communication skills, Problem solving, Interpersonal skills, Teamwork
Giordano's
Restaurant Manager
Washington, District of Columbia, United States · On-site
$65k–$75k/yr
Mid level
FSLA Exempt Status JOB OVERVIEW The Restaurant Manager supervises the daily operations of the front of house and kitchen staff. Responsibilities include training, management of training and operational tools, support to …
Game Night Staff: Membership Services (Part-Time/Seasonal)
Washington, District of Columbia, United States · On-site
Entry level$215M raised
Monumental Sports & Entertainment (MSE) is one of the leading integrated sports and entertainment companies globally. MSE’s portfolio spans premier professional sports teams, world-class venues, and next-generation media…
Skills: Customer service, Communication, Organization, Multi-tasking, Problem solving
Professional Services Engineer, 911 Systems (Remote)
Washington, District of Columbia, United States · Remote OK
$88k–$135k/yr
Senior+$2.0B raised
Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our produ…
Washington, District of Columbia, United States · On-site
$36/hr–$38/hr
Entry level
POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including …
Washington, District of Columbia, United States · Remote OK
$25/hr
Mid level
Surrogate Operations Specialist Position Summary Growing Generations is a place where passion and commitment fulfill dreams and deliver an experience that is treasured forever. We are a family building families through s…
Skills: Customer service, Communication skills, Attention to detail, Organizational ability, Microsoft Office
Washington, District of Columbia, United States · Hybrid
$21/hr–$31/hr
Mid level
Overview As a Service Desk Analyst II, you will be responsible for answering technical support calls and responding to emails from our customers, providing Level 2 technical assistance directly to the ePlus customer base…
Skills: Technical support, Problem diagnosis, Troubleshooting, ServiceNow, Active Directory
Washington, District of Columbia, United States · On-site
Entry level
This is a Part Time Position shifts will be Friday, Saturday and Sunday from 11:00 pm - 7:00 am ESSENTIAL JOB FUNCTIONS T This description is a summary of primary responsibilities and qualifications. The job description …
Skills: Customer service, Computer literacy, Data entry, Arithmetic, Telephone etiquette
Multisite Maintenance Technician - The Flats at Dupont Circle and 2400 M
Washington, District of Columbia, United States · On-site
$26/hr–$31/hr
Mid level
At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of au…
Washington, District of Columbia, United States · On-site
$17/hr–$24/hr
Entry level$1.5B raised
Company Description RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational d…
Skills: Reprographics, Mail services, Customer service, Quality assurance, Equipment troubleshooting
Landry's
Restaurant Manager
Washington, District of Columbia, United States · On-site
Mid level
Overview Ready to Lead. Ready to Grow. Ready to Make Your Mark? The Palm Steakhouse is looking for an accomplished Restaurant Manager who is ready to take the next step in their hospitality career and lead within an icon…
Skills: Restaurant management, Fine dining management, Front of house operations, Financial management, Cost control
Washington, District of Columbia, United States · On-site
Mid level$3.3B raised
The Branch Manager represents all Hertz Global brands to our customers, community leaders, business partners, vendors and government entities. This position is primarily responsible for the successful delivery and oversi…
Washington, District of Columbia, United States · On-site
Entry level
POSITION SUMMARY Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Post caution signs. Contact other departments …
Washington, District of Columbia, United States · On-site
$26/hr–$32/hr
Mid level$5M raised
About Us We live by the saying “an ounce of prevention is worth a pound of cure”, and our mission is to empower healthy and thriving communities. Ounce is a first-of-its-kind community-based service model. Enabled by tec…
Skills: Community Outreach, Case Management, Benefits Navigation, Relationship Building, Customer Service
Washington, District of Columbia, United States · On-site
Mid level$4.8B raised
Lieutenant Wage: $25.00/ hour Overnight Position: Sunday-Thursday, 2300-0700 Active SPO Security License. 1-3 years of Security Supervisor experience preferred. 1-2 years of campus security experience preferred, but not …
Washington, District of Columbia, United States · On-site
Entry level
Associate Director of Student Recruitment Start Date: Role Type: Full-Time Location: Washington, DC FLSA Status: Exempt WHO WE ARE DC Prep is a high performing network of public charter schools serving over 2,100 prescho…
Holiday Seasonal Associate, Washington DC - West Elm
Washington, District of Columbia, United States · On-site
Entry level$4M raised
Holiday Seasonal Associate About the Role Join Williams-Sonoma this holiday season and help create an inspiring shopping experience for customers preparing to celebrate life's special moments at home. As a Holiday Season…
Skills: Customer service, Point-of-sale (POS) operation, Merchandising, Inventory management, Communication
Washington, District of Columbia, United States · On-site
$18/hr–$20/hr
Entry level$2.6B raised
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
The Leasing Operations Manager oversees daily leasing activities, including conducting property tours, processing applications, and managing lease documentation. They also monitor occupancy goals and coordinate with maintenance teams to ensure units are ready for residents.
Requirements
Candidates must have at least one year of experience in leasing, property management, or a related field. A high school diploma is required, while a bachelor's degree in a relevant field is considered a plus.
Full job description
Job Title: Leasing Operations Manager
Location: 530 Penn Street NE, Washington, DC 20002
Job Type: Full-time
Reports To: Economist – Real Estate
Job Summary
The Leasing Operations Manager is responsible for supporting the leasing and occupancy of residential properties by managing day-to-day leasing activities, following up with prospective tenants, coordinating property tours, processing applications, and facilitating the leasing process. This position also supports occupancy goals by monitoring leasing activity, maintainingaccurate records and reports, and making recommendations to improve leasing performance.
The ideal candidate is organized, customer-focused, and able to manage multiple priorities while exercising good judgment in handling leasing and property-related matters.
Key Responsibilities
Leasing & Sales:
Manage day-to-day leasing activities and follow up with prospective tenants through phone, email, online platforms, and in-person interactions.
Schedule and conduct property tours and provide information about available units, amenities, pricing, and community features.
Follow up with prospects throughout the leasing process to encourage applications and successful lease conversions.
Explain rental terms, application requirements, lease agreements, and community policies to prospective residents.
Process rental applications and coordinate required documentation and screening in accordance with company policies and applicable laws.
Prepare and coordinate lease documentation and move-in requirements.
Maintain accurate and up-to-date records of leads, applications, leases, and prospectactivity.
Leasing Operations & Occupancy:
Monitor available units and leasing activity to support occupancy goals.
Track leasing performance and provide regular updates and reports to management.
Review leasing activity and identify opportunities to improve occupancy and leasing results.
Make recommendations regarding leasing strategies, marketing efforts, and follow-up activities.
Coordinate with property management and maintenance teams to ensure units are ready for showings and move-ins.
Assist with move-in scheduling and provide new residents with necessary information and documentation.
Assist with marketing and outreach activities to generate qualified leasing leads.
Maintain accurate and up-to-date marketing information for available units.
Address routine applicant and resident questions and escalate more complex matters to management as appropriate.
Maintain professional relationships with current and prospective residents and provide excellent customer service.
Administrative & Coordination:
Maintain organized leasing records and documentation.
Coordinate with internal teams and outside vendors as needed to support the leasing process.
Assist with preparing leasing, occupancy, and property-related reports.
Perform other leasing and property-related duties as assigned.
Qualifications
High school diploma or equivalent; Bachelor's degree in Business, Real Estate, Marketing, or a related field is a plus.
1+ year of experience in leasing, property management, real estate, sales, customer service, or a related field.
Knowledge of Washington, DC residential rental markets and leasing requirements is a plus.
Experience with affordable housing or multifamily residential properties is a plus.
Strong communication, customer service, and interpersonal skills.
Strong organizational skills and attention to detail.
Ability to manage multiple prospects, applications, and priorities simultaneously.
Ability to review information, identify issues, and make appropriate recommendations.
Proficiency in Microsoft Office and property management or leasing software.
Ability to work independently and as part of a team.
Compensation & Benefits
Base Salary: $60,000 per year
Free medical, dental, and vision insurance for the employee. 75% cost sharing for family coverage, including a domestic partner, and HSA contributions.
Tuition reimbursement and 401(k) matching.
20 days of PTO per year and 7 sick days per year.
Flexible working arrangements and the latest technology and tools to do your best work.
Opportunity to make an impact on a diverse team with decades of professional experience.
MCN Build is a purpose driven construction company with the vision of building facilities that matter―to clients, to the community, and to the environment. We treat each project as unique, and our commitment is to make your building experience an exceptional one. At MCN Build, we don’t just build award-winning facilities, we build the community and lasting relationships.
Offices: 1214 28th Street NW, Washington, DC 20007, US · 720 S Montford Ave, Suite 200, Baltimore, Maryland 21224, US · 6202 Rhode Island Ave, Riverdale Park, Maryland 20737, US
Construction ManagementPre-constructionDesign BuildGeneral Contractingand SustainabilityConstructionBuilding MaterialConsultingSustainabilityInfrastructure
How many Customer Service & Support jobs are open in Washington, DC right now?
There are currently 2,688 open customer service & support positions in Washington, DC listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Washington, DC?
Companies currently hiring include CVS Health, Starbucks, Domino's, Marriott International Hotels, Inc., Aramark Healthcare+, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Washington, DC?
Yes — 476 of the 2688 open customer service & support positions offer remote or hybrid work (244 remote, 232 hybrid).
How do I apply for Customer Service & Support jobs in Washington, DC?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.