Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi’s Client Onboarding Team. By Joining Citi, you will become part of a global organization …
JOB DESCRIPTION: Position Overview The Customer Service Liaison I, International supports customer and internal communications between Exact Sciences customers, the sales force, and commercial operations teams. As part o…
Skills: Customer service, Communication skills, Data privacy, GDPR, Order fulfillment
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring …
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth an…
Skills: Field service operations, Servitization, SAP, Project management, Agile
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth an…
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth an…
Skills: SAP, Service and aftersales operations, Process improvement, Project management, Agile
Sprzedawca/Sprzedawczyni TK Maxx Targówek Warszawa niepełny etat zmiana nocna
Warsaw, Masovian Voivodeship, Poland · On-site
Entry level
TK Maxx At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whe…
Company Description Powered locally and aligned globally, Publicis Production EMEA Hub forms the regional backbone of Publicis Production. With over 1.200 talented professionals based in the Czech Republic, Bulgaria, Hun…
Skills: Project management, Client relationship management, Video production, Digital production, Print production
About Huawei Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. With integrated solutions across four key domains – telecom networks, IT, smart device…
Opis firmy & Other Stories to nowoczesna marka modowa, która opowiada wyraziste historie. Nasze ubrania, zaprojektowane z myślą o codziennym życiu – jego emocjami, ciekawością i niedoskonałościami – dodają pewności siebi…
Skills: Customer service, Sales, Communication, Active listening, Adaptability
KIEROWNIK / KIEROWNICZKA SKLEPU - STAŻYSTA / STAŻYSTKA JYSK Warszawa (6800 PLN)
Warsaw, Masovian Voivodeship, Poland · On-site
Mid level
Opis stanowiska Odkryj inny wymiar pracy w handlu. Dołącz do JYSK! Chcesz się szkolić i rozwijać? Jesteś gotowy(-a), aby dołączyć do programu rozwojowego w zakresie zarządzania sprzedażą detaliczną? Chcesz wziąć odpowied…
Skills: Retail management, Team leadership, Sales management, Coaching, Feedback
Specjalista/ka ds. Obsługi Ubezpieczeń Majątkowych
Warsaw, Masovian Voivodeship, Poland · Hybrid
Entry level
Twój zakres obowiązków Udzielanie odpowiedzi na zapytania klientów zewnętrznych i wewnętrznych w zakresie obowiązujących regulacji, zawartych umów majątkowych (telefon, poczta, e-mail),Pomoc i realizacja dyspozycji Klien…
Skills: Customer service, Communication, MS Office, Problem solving, Time management
Customer Service Representative with Spanish (m/f/d)
Warsaw, Masovian Voivodeship, Poland · Hybrid
Mid level
Overview Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career. At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven com…
Skills: Customer Service, Order Management, SAP, ERP, Quotation Management
Polish Speaking Solutions Consultant - Work In Sofia, Bulgaria
Warsaw, Masovian Voivodeship, Poland · Remote OK
Entry level
Polish Speaking Solutions ConsultantAbout Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment and BPO consultancy, dedicated to connecting top-tier talent with world-class organizat…
Skills: Polish language, English language, Customer support, Technical assistance, Problem-solving
Polish Speaking Fitbit Customer Support Specialist - Work In Sofia, Bulgaria
Warsaw, Masovian Voivodeship, Poland · On-site
Entry level
Polish Speaking Fitbit Customer Support SpecialistAbout Mercier Consultancy Group Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class interna…
Skills: Customer support, Technical troubleshooting, Device synchronization, Health metric interpretation, Communication skills
Polish Speaking Digital Trust and Safety Specialist - Work In Sofia, Bulgaria
Warsaw, Masovian Voivodeship, Poland · On-site
Entry level
Polish Speaking Digital Trust and Safety SpecialistAbout Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between top-tier global talent and indus…
Skills: Polish Language, Content Moderation, Digital Safety, Policy Compliance, English Proficiency
It’s never just about the pizza. It’s about Feeding Good Times. Szukamy Team Lidera/Liderki, który/a wniesie serce, energię i szczyptę dobrej zabawy do każdej zmiany. W tej roli wesprzesz zespół w codziennej pracy, zadba…
Skills: Team Leadership, Customer Experience, Staff Scheduling, Recruitment, Employee Training
It’s never just about the pizza. It’s about Feeding Good Times. Szukamy Team Lidera/Liderki, który/a wniesie serce, energię i szczyptę dobrej zabawy do każdej zmiany. W tej roli wesprzesz zespół w codziennej pracy, zadba…
Skills: Team Leadership, Customer Service, Staff Training, Scheduling, Inventory Management
Główny Specjalista / Główna Specjalistka do Obsługi Pośredników / Warszawa - umowa na zastępstwo
Warsaw, Masovian Voivodeship, Poland · Hybrid
Mid level$1.2B raised
ul. Żubra 1 / praca hybrydowa / umowa o pracę - na zastępstwo Szukasz roli, w której połączysz współpracę z biznesem, koordynację procesów oraz udział w ciekawych projektach? Na tym stanowisku będziesz wspierać współprac…
Skills: Business Cooperation, Process Coordination, Legal Support, Contract Administration, Complaint Handling
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$165k–$281k/yr
Full-time
Defined Contribution Pension Plan, Private Medical Care Package, Life Insurance Program, Employee Assistance Program, Paid Parental Leave, Sport Card
Posted 6d ago
~40 hrs/week
Responsibilities
The Senior Analyst will manage the end-to-end client onboarding lifecycle, including account setup, documentation, and client communication. They will also lead cross-functional projects to drive process improvements while ensuring strict adherence to risk and control policies.
Requirements
Candidates must have 5-8 years of professional experience in client-facing roles within corporate banking or financial services. Strong analytical, communication, and project management skills are essential for this role.
Full job description
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi’s Client Onboarding Team.
By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Team/Role Overview
We are seeking a highly skilled and motivated Client Onboarding Senior Analyst to join our team. In this role, you will leverage in-depth disciplinary knowledge and industry expertise to enhance client onboarding processes, develop new techniques, and improve overall workflow within a corporate financial services environment. You will be responsible for evaluating complex issues with substantial potential impact, balancing conflicting situations, and making informed decisions. This position requires strong analytical, communication, and leadership skills, as you will play a crucial part in influencing project outcomes and contributing to the overall objectives of the business.
Responsibilities:
Client Onboarding & Management:
Serve as a primary point of contact for clients throughout the onboarding lifecycle, managing interactions, documentation issuance, and system setups.
Oversee the day-to-day management of account opening process, ensuring timely and accurate delivery with a focus on excellent customer service.
Thoroughly understand, interpret, and correctly implement client requirements, providing innovative solutions and ensuring robust support for new initiatives.
Directly handle client communications, manage expectations, and ensure a high level of client satisfaction.
Project Management:
Lead and manage various projects within the account services space, coordinating with cross-functional teams to ensure successful delivery.
Develop new work procedures and analyze complex issues to drive process improvements with significant departmental impact.
Risk & Control Management:
Appropriately assess risk when making business decisions, with particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets.
Drive compliance with all applicable laws, rules, and regulations, while adhering to internal policies.
Establish and maintain a strong culture of risk and controls within the team through robust processes and checkpoints.
Qualifications:
5-8 years of professional experience with a strong background in client-facing roles, specifically in client onboarding, documentation review, and account opening/maintenance, preferably within a corporate banking or financial services environment.
Proven experience in customer service, systems testing, and project rollouts.
Client Communication: Exceptional interpersonal and communication skills, with a demonstrated ability to communicate clearly and concisely (both written and verbal) with clients and internal business partners.
Project Management: Demonstrated project management skills, with the ability to drive initiatives to completion.
Analytical Mindset: Strong analytical skills to filter, prioritize, and validate complex and dynamic information from multiple sources.
Execution: Advanced execution skills with the ability to effectively prioritize in a fast-paced, high-pressure environment.
Leadership: Ability to coach, develop people, and partner confidently with senior management and other support functions.
Risk Acumen: A strong understanding of risk and control parameters and the ability to achieve business objectives without compromising them.
Proficiency in English is required.
Open to working staggered hours, shifts, or on weekends/public holidays as required by business needs.
What we can offer you:
By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:
Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
Employee Assistance Program financed by Employer
Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)
Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events.
Additional day off for volunteering
Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.
Opportunity to receive an annual discretionary incentive award
Special offers and discounts for employees
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have over 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
For information on Citi’s commitment to privacy, visit on.citi/privacy.
Offices: 388 Greenwich Street, New York, New York 10013, US · Locations in over 100 countries, http://www.citigroup.com/citi/global/index.htm, 10022, US · 5900 Hurontario St, Mississauga, ON L5R 0B8, CA · 165 Jalan Ampang, Kuala Lumpur, Federal Territory of Kuala Lumpur 50450, MY · Calle 62C O, Panama City, Panama, PA
BankingCommercial BankingInvestment BankingWealth ManagementCredit CardsCapital MarketsEquity and Fixed Income ResearchConsumer LendingCash Managementand Transaction Services
How many Customer Service & Support jobs are open in Warsaw, Poland right now?
There are currently 899 open customer service & support positions in Warsaw, Poland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Warsaw, Poland?
Companies currently hiring include Jerónimo Martins, JYSK, Bank Pekao S.A., AmRest, Accenture, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Warsaw, Poland?
Yes — 399 of the 899 open customer service & support positions offer remote or hybrid work (62 remote, 337 hybrid).
How do I apply for Customer Service & Support jobs in Warsaw, Poland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.