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Full-time
professional certificate
Posted 1d ago
~40 hrs/week
Responsibilities
The Workshop Technician is responsible for repairing, troubleshooting, and maintaining cranes in a timely manner. They also provide technical support, analyze warranty problems, and train distributors on new products.
Requirements
Candidates should have a trade certificate in mechanical, hydraulic, or electrical engineering and 3 to 5 years of relevant technical service experience. Proficiency in reading electronic and hydraulic schematics and the ability to lift heavy equipment are required.
Full job description
Job Description:
Attend breakdowns and repair crane in a timely manner.
Provide service-related assistance by way of phone support.
Maintain service reports and submit these in a timely manner upon completion of repair.
Provide feedback on component failure.
Train distributors in the commissioning of the first new product.
Analyze and troubleshoot warranty problems when beyond the scope of the distributor or customer.
Interact with MCG based personnel on matters pertaining to service materials, product requirements, availability, and code compliance.
Plans & coordinates activities concerned with investigating and resolving customer reports of technical problems by utilizing applicable processes to eliminate future operational or service difficulties.
Analyses reports of technical problems to determine trends affecting future design, production, service, and maintenance processes and recommends modifications to eliminate future problems.
Perform other ad-hoc duties as assigned.
Job Requirement:
Trade certificate in either mechanical, hydraulics or electrical engineering preferred, or equivalent trade experience and skills maybe considered.
Able to lift heavy equipment.
Minimum of 3 to 5 years of technical service & support related working experience preferably in the crane industry or heavy equipment industry.
Ability to read and work with electronic and hydraulic schematics.
Possess strong analytical skills in the evaluation of reports of technical issues, research findings; and/or output of a system/process etc.
Knowledge and experience with hybrid vehicles are an advantage.
Knowledge and experience with the auto electrics of vehicles is an advantage.
Manitowoc is a standalone cranes business, creating market leading lifting solutions and manufacturing a range of innovative products and unparalleled product support services. Manitowoc’s strong brand signals our industry leadership, provides a competitive edge, and builds on our reputation for excellence. Since 1902, the vision of Manitowoc’s founding fathers have made Manitowoc a strong, respected global organization throughout the world. Today, The Manitowoc Way culture promotes innovation and velocity to better compete in an ever changing world and we are poised for success in the crane industry for many years to come. Whether lifting solutions require crawler, boom, telescoping, or tower cranes, Manitowoc’s ingenuity will be there to Build Something Real for its customers, investors, employees, and partners.
Offices: 11270 W Park Pl, Milwaukee, Wisconsin 53224, US
How many Customer Service & Support jobs are open in Sydney, Australia right now?
There are currently 3,245 open customer service & support positions in Sydney, Australia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Sydney, Australia?
Companies currently hiring include Accor, EVT - Entertainment | Ventures | Travel, The Estée Lauder Companies Inc., Marriott International Hotels, Inc., Guzman y Gomez Mexican Kitchen, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Sydney, Australia?
Yes — 844 of the 3245 open customer service & support positions offer remote or hybrid work (68 remote, 776 hybrid).
How do I apply for Customer Service & Support jobs in Sydney, Australia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.