Sydney, New South Wales, Australia · Hybrid
At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies a…
Skills: Stakeholder Engagement, Influencing, Data Analysis, Written Communication, Verbal Communication
Sydney, New South Wales, Australia · On-site
About EVT: Rydges North Sydney is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of …
Skills: Guest Service, Food And Beverage Serving, Wine Knowledge, Cocktail Knowledge, Table Clearing
Sydney, New South Wales, Australia · On-site
Company Description Work in a beautiful luxury hotel in the heart of Sydney Welcome to Sofitel Sydney Wentworth – where history meets modern luxury. With 436 newly designed rooms, our team helps create a clean, comfortab…
Skills: Cleaning, Room Preparation, Bed Making, Linen Management, Waste Management
Sydney, New South Wales, Australia · On-site
Databricks is experiencing tremendous growth as enterprise organizations transition from evaluating AI to rapidly deploying production-grade AI systems. This role exists to redefine how we enable our largest customers to…
Skills: People Leadership, Lakehouse Architecture, Data Engineering, Generative AI, Agentic Workflows
Sydney, New South Wales, Australia · On-site
At Unispace, we create spaces that empower people and businesses to thrive. We are a global design-build partner delivering workplace and life sciences projects for some of the world’s most innovative brands. With over 5…
Skills: Office Management, Business Administration, Front-of-house, Administrative Support, Time Management
Sydney, New South Wales, Australia · Hybrid
FleetPartners is a leading ASX‑listed provider of fleet leasing, fleet management and novated leasing across Australia and New Zealand. Every day, we help businesses and individuals move forward with smarter, more sustai…
Skills: Novated Leasing, Customer Retention, Negotiation, Problem Solving, Customer Service
Sydney, New South Wales, Australia · On-site
WHO ARE WE Known best as the 'Undisputed King of Trainers', JD Sports reigns supreme as one of the biggest and best global Sports Fashion brands across footwear and apparel. Founded in 1981 in Greater Manchester, UK, JD …
Skills: Customer Service, Team Leadership, Sales Driving, KPI Management, Staff Coaching
Sydney, New South Wales, Australia · On-site
WHO ARE WE Known best as the 'Undisputed King of Trainers', JD Sports reigns supreme as one of the biggest and best global Sports Fashion brands across footwear and apparel. Founded in 1981 in Greater Manchester, UK, JD …
Skills: Customer Service, Retail Sales, Product Knowledge, Communication Skills, Multi-tasking
Sydney, New South Wales, Australia · Hybrid
Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. Our team Datacom is succ…
Skills: Microsoft Intune, Autopilot Deployment, Microsoft Endpoint Configuration Manager, Azure Virtual Desktop, Active Directory
Sydney, New South Wales, Australia · On-site
Company Description Work in a beautiful luxury hotel in the heart of Sydney Welcome to Sofitel Sydney Wentworth – where history meets modern luxury. With 436 newly designed rooms, our team helps create a clean, comfortab…
Skills: Cleaning, Room Preparation, Bed Making, Waste Management, Linen Management
Sydney, New South Wales, Australia · On-site
The Opportunity This position will be a temporary, fixed term 6-month position supporting our Hermès Sydney Trust Flagship Boutique. The Hermès Sydney Trust Boutique focuses on providing extraordinary service to all clie…
Skills: Luxury Sales, Client Relationship Management, Visual Merchandising, CRM Systems, POS Systems
Sydney, New South Wales, Australia · On-site
Company Description Work in a beautiful luxury hotel in the heart of Sydney Welcome to Sofitel Sydney Wentworth – where history meets modern luxury. With 436 newly designed rooms, our team helps create a clean, comfortab…
Skills: Cleaning, Room Preparation, Bed Making, Waste Management, Linen Management
Sydney, New South Wales, Australia · On-site
Company Description CGL – Retail Services is the retail marketing division of the Clemenger Group. With our two market-leading brands, Creative Activation and Clemenger Field Marketing, we offer unparalleled Sales growth…
Skills: Client Management, Account Management, Time Management, Attention To Detail, Stakeholder Management
Sydney, New South Wales, Australia · On-site
What we ask of you: A genuinely warm & welcoming demeanour Personable communication skills Energising motivation - its infectious - no job is too big or too small A passion for the industry, a want to be the best in serv…
Skills: Guest Relations, Payment Processing, Reservation Management, Communication Skills, Cash Handling
Sydney, New South Wales, Australia · On-site
Company Description With over 40 years in the business and 145 stores nationwide, Autobarn is proud to be Australia’s go-to destination for quality automotive parts, accessories, and expert advice. From motoring enthusia…
Skills: Customer Service, Product Advice, Sales Performance, Stock Management, Merchandising
Sydney, New South Wales, Australia · On-site
Company Description Calling all experience creators! Let’s go to the pub!” Chances are, it’s one of ours. The cornerstone of over 350 Australian communities, ALH owns and operates more pubs than anyone. In every communit…
Skills: Loyalty Marketing, Campaign Coordination, CRM, Budget Management, Stakeholder Management
Sydney, New South Wales, Australia · On-site
Description As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educ…
Skills: Make-up Artistry, Customer Service, Visual Merchandising, Retail Sales, Point-of-Sale Software
Sydney, New South Wales, Australia · On-site
Work across our Kensington and Kingsford early learning centres, providing outstanding customer service and administration support. About The Role Join our team for a 12-month contract, supporting our Kensington and King…
Skills: Customer Service, Administrative Support, Enrolment Management, Financial Processing, Records Management
Sydney, New South Wales, Australia · On-site
Description As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educ…
Skills: Make-up Artistry, Customer Service, Visual Merchandising, Retail Sales, Point-of-Sale Software
Sydney, New South Wales, Australia · On-site
Company Description Manly Pacific MGallery Collection offers a refined coastal escape overlooking the iconic shores of Manly Beach! Blending understated luxury with relaxed beachside sophistication, we invite guests to e…
Skills: Housekeeping, Attention To Detail, Time Management, Organizational Skills, Manual Handling
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Drive internal customer advocacy initiatives to embed equity and vulnerability principles across business activities. Use data insights to improve customer outcomes and collaborate with stakeholders to enhance inclusion and processes.
Requires strong stakeholder engagement and data analysis skills within complex organizational environments. Experience in the Insurance or Financial Services industries is preferred.
At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.
Help shape better outcomes for our customers by bringing a strong voice of advocacy into the heart of the business. In this role, you’ll work across teams to influence how we think about customer equity, inclusion and vulnerability, ensuring these principles are embedded into everyday decisions. You’ll play a key role in driving meaningful change, improving processes, and helping create experiences that truly support customers when they need it most.
• Use insights and data to identify opportunities to enhance customer experiences, form actionable recommendations and drive continuous improvement
• Engage and influence stakeholders across the organisation to improve customer outcomes and address identified gaps
• Support and embed relevant customer policies and commitments, ensuring alignment with agreed frameworks and governance requirements
• Contribute to the planning and delivery of strategic initiatives that improve customer inclusion and outcomes across the organisation, including through representation on working groups and divisional programs
• Manage external relationships where required, supporting delivery of specific initiatives or partnerships
What You'll Bring
• Strong stakeholder engagement and influencing capability across diverse teams and functions
• Experience navigating organisational processes, frameworks, systems and governance structures
• Confidence working in complex environments, balancing multiple priorities and stakeholders
• Strength in analysing and interpreting data and information to form actionable insights
*employment type eligibility criteria apply
If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [email protected] for a confidential conversation.
As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.
We make your world a safer place
IAG is Australia and New Zealand's largest general insurance company with a purpose to make your world a safer place, whether you are a customer, partner, employee, shareholder or part of the communities IAG serves across Australia and New Zealand. Our businesses have helped people recover from natural disasters, accidents and loss since 1851. In Australia and New Zealand we provide insurance under many leading brands, including NRMA Insurance, CGU, SGIO, SGIC and WFI; and NZI, State, AMI and Lumley Insurance (New Zealand). We also have interests in general insurance joint ventures in Malaysia and India. Increasingly, we see our role extending beyond paying claims to increasing awareness of risk, and helping communities reduce and prevent risk. We believe it is our responsibility as an industry leader to use our influence and role as a major investor, purchaser and employer for the good of everyone. For further information please visit www.iag.com.au.
Offices: 201 Sussex St, Level 13, Tower Two, Darling Park, Sydney, New South Wales 2000, AU
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