Team Manager - Food - Stocksbridge (New Store Opening)
Sheffield, England, United Kingdom · On-site
Mid level$1.1B raised
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Fanatics
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Sheffield, England, United Kingdom · On-site
Entry level$4.9B raised
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Team Manager - Food - Stocksbridge (New Store Opening)
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Full-time
Flexible working
Posted 2d ago
Apply by Sep 1
~40 hrs/week
Responsibilities
You will lead a team on the shop floor to drive commercial results, maintain high operational standards, and ensure excellent customer service. You are responsible for coaching staff, managing performance, and fostering an inclusive culture that supports team development.
Requirements
Candidates must have proven experience leading teams in a fast-paced retail or customer-focused environment. You should possess strong commercial awareness, digital proficiency, and the ability to lead through change with empathy and resilience.
Full job description
Join M&S as a Team Manager in Food, where you’ll lead from the front and play a critical role in reshaping our stores for the next generation of customers.
This isn’t a back-office leadership role. You’ll be on the shop floor, setting the pace, raising standards, and inspiring your team to deliver standout style, sharp service, and strong commercial results, even when the pressure is on.
We’re looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and know how to bring the best out of others.
What success looks like
A department that trades strongly, looks brilliant and delivers five-star service
A motivated, multiskilled team who feel supported, challenged and proud of what they deliver
Clear ownership of standards, safety, availability and operational excellence
Strong commercial results driven by insight, pace and great leadership
A culture where people feel valued, developed and excited to grow with M&S
What we’re looking for
Proven experience leading teams in a fast-paced retail or customer-focused environment
Strong commercial awareness with the confidence to use data and insight to drive results
The ability to coach, develop and performance-manage with clarity and empathy
Confidence having constructive, sometimes difficult conversations
A resilient, adaptable mindset with the energy to lead through change
Digital confidence and a willingness to embrace new ways of working
A natural role model for great service, inclusion and M&S behaviours
This is a role for leaders who don’t stand still. Who raise the bar, back their people, and take real pride in delivering results the right way. Are you ready for it? Take Your Marks and apply today.
#LI-JC2
M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team.
Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process and we are happy to talk smart/flexible working.
Retail: The sweeping innovations we’re rolling out at M&S will define a new era of retail. And we want you to help us introduce them to our customers. There’s never been a more exciting time to join M&S!
We’ve embarked on a business transformation and are looking for people who are thrilled by the challenge of introducing innovative, new experiences to the retail world – and surprising every single customer with reasons to shop in our stores and online - day in, day out.
By embracing our digital tools to enhance the customer experience and remaining adaptable – both to the needs of our customers and our retail business – you’ll live and breathe our approach to sales and service and will ensure every time is just as special as the next.
Forward thinking, future-focused and digital-first retail
Industry
Retail
Company size
10,001+ employees
Founded
1884
Headquarters
London, London
LinkedIn followers
792,445
Total funding
$1.1B
At M&S, we're dedicated to being the most trusted retailer, prioritising quality and delivering value. Every day, we bring the magic of M&S to our customers, whenever, wherever and however they want to shop with us.
For over a century, we've set the standard, doing the right thing and embracing innovation. Today, with over 65,000 colleagues serving 32 million customers globally, we're putting quality products at the heart of everything we do.
Tomorrow holds boundless opportunities with us. We're pioneering digital innovation and shaping the future of retail where our values drive every action.
We stay close to customers and colleagues, always curious and connected. Our decisions are bold, our actions ambitious. Transparency is paramount, with straightforward, honest communication. We're constantly innovating, always striving for the best. Our focus is on aiming higher and winning together, combined with wise financial decisions to secure our future.
Join us at M&S to shape the future of retail.
Offices: Waterside House, 35 North Wharf Rd, London, London W2 1NW, GB
How many Customer Service & Support jobs are open in Sheffield, United Kingdom right now?
There are currently 259 open customer service & support positions in Sheffield, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Sheffield, United Kingdom?
Companies currently hiring include NEXT PLC, Greene King Brewery, Marks and Spencer, JD Gyms, Sweet Carolina's Travel, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Sheffield, United Kingdom?
Yes — 30 of the 259 open customer service & support positions offer remote or hybrid work (9 remote, 21 hybrid).
How do I apply for Customer Service & Support jobs in Sheffield, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.