De Pere, Wisconsin, United States · On-site
Company Description Radius Telematics specializes in vehicle tracking and telematics systems, offering market-leading products and services to businesses of all sizes—from those with just a few vehicles to large commerci…
Skills: Hardware Provisioning, Technical Support, Inventory Management, Tier 2 Troubleshooting, CRM/ERP Systems
Crewe, England, United Kingdom · On-site
Company Description Heard of us? We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology soluti…
Skills: Customer Retention, Upselling, Account Management, CRM Systems, Trend Analysis
County Antrim, Northern Ireland, United Kingdom · On-site
Company Description Radius Vehicle Solutions is part of Radius Payment Solutions, a market-leading global business solutions provider. Radius Vehicle Solutions Ireland is a growing company, priding ourselves on our custo…
Skills: Customer Service, Rental Administration, Vehicle Documentation, Communication Skills, Computer Literacy
County Antrim, Northern Ireland, United Kingdom · On-site
Company Description Radius Vehicle Solutions is part of Radius Payment Solutions, a market-leading global business solutions provider. Radius Vehicle Solutions Ireland is a growing company, priding ourselves on our custo…
Skills: Customer Service, Sales, Communication Skills, Computer Literacy, Vehicle Documentation
Shrewsbury, England, United Kingdom · On-site
$25k–$28k/yr
Company Description We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity, and technology solutions. We supp…
Skills: Customer Service, CRM Management, Salesforce, Telecoms Knowledge, Time Management
De Pere, Wisconsin, United States · On-site
Company Description Radius Telematics specializes in vehicle tracking and telematics systems, offering market-leading products and services to businesses of all sizes—from those with just a few vehicles to large commerci…
Skills: Device Provisioning, Inventory Management, SLA Management, CRM, ERP
De Pere, Wisconsin, United States · On-site
Company Description Radius Telematics specializes in vehicle tracking and telematics systems, offering market-leading products and services to businesses of all sizes—from those with just a few vehicles to large commerci…
Skills: Technical Troubleshooting, Hardware Diagnostics, Software Configuration, GPS Tracking, Telematics
Antwerp, Flanders, Belgium · On-site
Beschrijving van het bedrijf Radius is een internationaal, ambitieus & vooruitstrevend bedrijf met als doel om de meest duurzame, logistieke, technologische & relationele oplossing aan te bieden. We zijn opgericht in 199…
Skills: Team Management, Sales, Account Management, Customer Service, KPI Management
Ipswich, England, United Kingdom · On-site
Company Description We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We suppo…
Skills: Communication Skills, Telephone Manner, Sales, Target Orientation, Microsoft Office
Belfast, Northern Ireland, United Kingdom · On-site
Company Description We are Radius - a leader in sustainable mobility, connectivity, and technology solutions. Our mission is to help our customers navigate through the energy transition and take advantage of the rapid te…
Skills: Telesales, B2B Sales, B2C Sales, Lead Generation, Revenue Generation
Belfast, Northern Ireland, United Kingdom · On-site
Company Description We are Radius - a leader in sustainable mobility, connectivity, and technology solutions. Our mission is to help our customers navigate through the energy transition and take advantage of the rapid te…
Skills: Communication, Problem Solving, Relationship Building, Active Listening, Sales
Antwerp, Flanders, Belgium · Hybrid
Beschrijving van het bedrijf Radius is een internationaal, ambitieus & vooruitstrevend bedrijf met als doel om de meest duurzame, logistieke, technologische & relationele oplossing aan te bieden. We zijn opgericht in 199…
Skills: B2B Sales, Customer Relationship Management, Consultative Selling, Dutch Language, English Language
Essen, North Rhine-Westphalia, Germany · On-site
Unternehmensbeschreibung Bring Telekommunikation auf das nächste Level – mit uns. Du kennst den Telekommunikationsmarkt wie deine Westentasche, hast bereits bei großen Anbietern wie Vodafone, Telekom, Freenet oder ähnlic…
Skills: B2B Sales, Account Management, Telecommunications Solutions, IT Consulting, Contract Negotiation
Crewe, England, United Kingdom · On-site
Job Description We’re looking for a motivated Junior to Mid-Level Software Engineer to join our digital website engineering team. Specifically, we’re looking for someone with experience in frontend development using Next…
Skills: Next.js, Laravel, React.js, Test-Driven Development, PHP
Crewe, England, United Kingdom · On-site
Company Description We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We suppo…
Skills: B2B Account Management, Negotiation, Presentation Skills, Salesforce CRM, Tender Management
Crewe, England, United Kingdom · On-site
Job Description We are looking for a motivated Junior Project Manager to join our Website Content team. This role is ideal for someone at the early stages of their project management career who is keen to develop their s…
Skills: Agile Delivery, Digital Content Management, Website Development, UX Improvements, Sprint Planning
Crewe, England, United Kingdom · On-site
Company Description At Radius, we provide best in class fleet and connectivity solutions to businesses of all sizes. Our mission is to help businesses adapt to the future by building solutions for a more sustainable, con…
Skills: Keyword Research, On-page Optimization, Technical SEO, AI Content Workflow, Site Audits
Crewe, England, United Kingdom · On-site
Company Description At Radius, we provide best in class fleet and connectivity solutions to businesses of all sizes. Our mission is to help businesses adapt to the future by building solutions for a more sustainable, con…
Skills: Keyword Research, On-page Optimization, Technical SEO, AI Content Workflow, Site Audits
Milan, Lombardy, Italy · On-site
$25k–$26k/yr
Company Description We are an ambitious and forward-thinking global company that builds transformative solutions for our customers to deliver best-in-class technology, connectivity and sustainable mobility solutions. We …
Skills: Direct Sales, Account Management, Communication Skills, Problem Solving, Presentation Skills
Milan, Lombardy, Italy · On-site
$25k–$30k/yr
Descrizione dell'azienda Siamo un'azienda globale ambiziosa e lungimirante che costruisce soluzioni trasformative per i nostri clienti per offrire le migliori soluzioni tecnologiche, di connettività e mobilità sostenibil…
Skills: Account Management, Up-selling, Customer Retention, Churn Reduction, Interpersonal Skills
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Manage the hardware fulfillment pipeline including provisioning, testing, and inventory auditing of telematics devices. Provide Tier 1 and Tier 2 technical support to resolve complex hardware and software issues for business clients.
Requires prior experience in technical support or hardware fulfillment and proficiency with service desk platforms like Zendesk or Jira. Candidates should possess strong analytical skills and the ability to communicate technical concepts to non-technical users.
Radius Telematics specializes in vehicle tracking and telematics systems, offering market-leading products and services to businesses of all sizes—from those with just a few vehicles to large commercial fleets. We provide sales and support solutions tailored for enterprise, business, and individual accounts.
The Technical Operations & Support Specialist is a hybrid role bridging the gap between physical hardware readiness and advanced technical client support. You will anchor our hardware fulfillment pipeline—provisioning, testing, and managing inventory—while simultaneously serving as a key escalation point for both standard (Tier 1) and complex (Tier 2) technical support cases. This position requires a mix of hands-on technical aptitude, analytical problem-solving, and exceptional customer service.
Hours of Operation: Monday–Friday, 8:00 AM – 8:00 PM
Hardware Provisioning & Inventory Management
Tier 1 & Tier 2 Technical Support
Cross-Functional Collaboration & Documentation
Process Improvement: Develop internal documentation, knowledge base articles, and workflows to help shorten resolution times for future Tier 1 and Tier 2 issues.
Experience & Technical Skills
Core Competencies
Preferred Qualifications
Bilingual Skills: Fluency in both Spanish and English is a major asset for our diverse customer base.
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If you feel we are a good match for each other, you can apply online now!
If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team directly.
Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.
We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.
We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
Note to recruitment agencies:
We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.
PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.
