San Francisco, California, United States · Hybrid
$78k–$126k/yr
Company Description LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciti…
Skills: Customer Success, Account Management, Project Management, Product Adoption, Customer Retention
Marriott International Hotels, Inc.San Francisco, California, United States · On-site
$37/hr
POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when requ…
Skills: Loss Prevention, Security Surveillance, Emergency Response, First Aid, CPR
Marriott International Hotels, Inc.San Francisco, California, United States · On-site
$74k–$94k/yr
JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position…
Skills: Front office management, Staff supervision, Guest services, Conflict resolution, Financial performance management
San Francisco, California, United States · On-site
Company Description Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, thr…
Skills: Food and beverage service, Customer service, Point of sale system, Communication, Organizational skills
San Francisco, California, United States · Hybrid
$48k–$60k/yr
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft Business is changing the way companies, brands…
Skills: Account management, Customer success, Retention, Revenue growth, Salesforce
San Francisco, California, United States · On-site
Benefits: 401(k) matching Bonus based on performance Employee discounts Flexible schedule Training & development About Us: At Blowology Dry Bar and Spa, we're dedicated to enhancing our clients' well-being through the la…
Skills: Cryoskin treatment administration, Customer service, Communication skills, Interpersonal skills, Workspace maintenance
San Francisco, California, United States · Remote OK
About The Position Upwind is a next-generation Cloud Security Platform that leverages runtime context to identify and prioritize critical risks, providing precise insights and efficient cloud security management. Unlike …
Skills: Customer Success, Account Management, Cloud Security, SaaS, Cybersecurity
San Francisco, California, United States · On-site
$25/hr–$32/hr
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expect…
Skills: Retail banking, Financial services, Sales, Client relationship management, Communication
San Francisco, California, United States · On-site
$25/hr–$30/hr
Sollis Health is looking for a passionate, customer service and hospitality-driven, Front Desk Coordinator to play an important role in our member’s experience as the first person they interact with when they come into o…
Skills: Customer service, Hospitality, Administrative support, EMR management, Scheduling
San Francisco, California, United States · On-site
$19/hr–$20/hr
Congratulations on your offer of employment as a Leased Vendor Selling or Support Associate within Macy’s! Partnerships with our leased businesses are critical to Macy’s continued success. Completion of this application …
Skills: Sales, Customer Support, Retail Operations
San Francisco, California, United States · On-site
$19/hr–$20/hr
Congratulations on your offer of employment as a Leased Vendor Selling or Support Associate within Macy’s! Partnerships with our leased businesses are critical to Macy’s continued success. Completion of this application …
Skills: Sales, Customer Service, Retail Sales, Vendor Relations
San Francisco, California, United States · Hybrid
$65k–$100k/yr
Business Development Representative (San Francisco, CA) You don't pay us. We pay you. SV Academy is hiring Business Development Representatives. This is a full-time job that includes free sales training, a 90-day paid Re…
Skills: B2B sales, Outbound prospecting, Cold calling, Lead qualification, Objection handling
San Francisco, California, United States · On-site
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passe…
Skills: People management, Customer service, Leadership, Operational management, Decision-making
San Francisco, California, United States · Hybrid
$200k–$222k/yr
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver …
Skills: Product management, Customer obsession, Storytelling, Technical fluency, API
CartaSan Francisco, California, United States · On-site
$154k–$181k/yr
The Company You’ll Join Carta is the connected platform and AI-native ecosystem for private capital. Built to replace fragmented tools with a single system of record, Carta brings together the software, services, and leg…
Skills: Strategic Relationship Management, Account Health Monitoring, Contract Negotiation, Cross-selling, Upselling
San Francisco, California, United States · On-site
$25/hr–$26/hr
We are hiring immediately for a full time CATERING CAPTAIN position. Location: Snapchat - 1160 Battery Street, San Francisco, CA 94111. Note: online applications accepted only. Schedule: Full time; Monday through Friday,…
Skills: Catering Supervision, Staff Scheduling, Customer Service, Food Presentation, Portion Control
San Francisco, California, United States · On-site
$25/hr–$30/hr
Description San Francisco, CA | Full-time | Hourly, nonexempt Monday–Friday, 8:30 a.m.–5:30 p.m. | Fully in-person Compensation: $25–$30 per hour, depending on experience About the Position Zacks, Freedman & Chernev, PC …
Skills: Receptionist duties, Client services, Multi-line telephone system, Client intake, Data entry
San Francisco, California, United States · On-site
$25/hr–$27/hr
Description About the Role Animal and Client Care Associates (ACCA) are responsible for facilitating the animal adoption process by matching potential adopters with the best possible new companion. Excellent customer ser…
Skills: Customer service, Animal handling, Data entry, Communication, Multitasking
San Francisco, California, United States · On-site
$24/hr–$36/hr
Description Front of House (FOH) Team Leader We are looking for Experienced Restaurant Leaders that believe in treating our Guests with first-class service and incredible hospitality! The Pacific Catch, Inc. family striv…
Skills: Restaurant Management, Hospitality, Team Leadership, Customer Service, Inventory Management
San Francisco, California, United States · On-site
$112k–$168k/yr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. As a coffeehouse leader, you don’t just run a business—yo…
Skills: Retail management, Customer service management, Organizational skills, Interpersonal skills, Problem solving
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The Customer Success Manager partners with sales teams to ensure customers achieve ROI and business success through LinkedIn solutions. They act as a trusted advisor to drive product adoption, manage customer engagement, and mitigate churn risk.
Candidates must have at least 3 years of experience in customer success, account management, consulting, or related fields. A bachelor's degree or equivalent practical experience is required, along with strong interpersonal, analytical, and communication skills.
LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.
Join us to transform the way the world works.
The role is open to Sunnyvale or San Francisco.
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
The Customer Success Manager (CSM) partners closely with their assigned sales partners to ensure LinkedIn Customers achieve a significant return on investment and drive business success with their LinkedIn investment.
As a CSM you will be tasked with:
Serving as a Customer Champion and Advocate
Helping Customers realize value from their investment
Partnering on customer retention and expansion.
The CSM will partner with various stakeholders within assigned customers, to ensure effective user and product onboarding and engagement on LinkedIn products and solutions.
Advance personal journey with Diversity, Inclusion, and Belonging as this is a top priority for LinkedIn and many of its customers.
Partner with sales counterparts on prioritized customers to drive overall customer adoption, enhance customer success, and mitigate customer churn risk.
Act as a trusted advisor to the end users and their management to drive product adoption and ensure they leverage the solution to achieve agreed upon operational priorities, leading to full business value.
Utilize client usage and industry metrics to derive insights and use these to drive greater customer engagement and adoption.
Analyze current customer engagement metrics and leverage the Learning Center to provide new and ongoing product education options.
Track and record customer activity in a timely manner in systems of record, i.e., Dynamics.
Identify churn risk and maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success.
Maintain a deep understanding of LinkedIn products to effectively guide customers on best practice.
Interpret customer insights to drive change in product and act as voice of customer to LinkedIn Product teams
Expedite technical and purchase-related escalations
Minimum travel may be required
While this role does not own quota associated with renewal or growth, you are accountable for the success of the partnership as measured through depth, frequency and quality of executive engagements, delivery of ROI as validated by the customer, and growth opportunities identified.
3+ years of experience in any of the following: Customer Success, Account Management/Sales, Consulting, Product Training and Enablement, Project Management, or Change Management
LinkedIn is committed to fair and equitable compensation practices.
The pay range for this role is $78,000 to $126,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.
The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.
We seek candidates with a wide range of perspectives and backgrounds and we are proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.
If you need a Reasonable Accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us and describe the specific Accommodation requested for a disability-related limitation.
Fill out an Accommodation request here: https://app.smartsheet.com/b/form/b660a0327d044969abfd7a4e73d15c36
Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:
A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.
LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.
Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.
As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.
Please use this link to access documents that provide information about how LinkedIn handles the personal data of employees and job applicants, as well as the E-Verify Participation Notice and the Department of Justice Immigrant and Employee Rights Section Right to Work posters: https://www.linkedin.com/legal/candidate-portal.
Founded in 2003, LinkedIn connects the world's professionals to make them more productive and successful. With more than 1 billion members worldwide, including executives from every Fortune 500 company, LinkedIn is the world's largest professional network. The company has a diversified business model with revenue coming from Talent Solutions, Marketing Solutions, Sales Solutions and Premium Subscriptions products. Headquartered in Silicon Valley, LinkedIn has offices across the globe.
Offices: 1000 W Maude, Sunnyvale, CA 94085, US · Madrid, Community of Madrid 28046, ES · Toronto, ON M5J 2Z2, CA · San Francisco, CA 94105, US · Singapore, Singapore 018983, SG
There are currently 3,067 open customer service & support positions in San Francisco, CA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include UCSF Department of Anesthesia and Perioperative Care, Allied Universal, Starbucks, Compass Group, Marriott International Hotels, Inc., among others. Browse the listings above to see every active employer.
Yes — 618 of the 3067 open customer service & support positions offer remote or hybrid work (166 remote, 452 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
