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Full-time
high school
Medical insurance, Dental insurance, Vision insurance, Generous time off, Paid holidays, 401(k)
Posted 2d ago
~40 hrs/week
Responsibilities
The Office Coordinator I manages daily front-office operations, including greeting patients, verifying insurance, and maintaining patient records. They also handle telephone communications, schedule appointments, and facilitate coordination between patients and clinical staff.
Requirements
Candidates must have a high school diploma or equivalent and possess knowledge of medical practices and terminology. Prior experience in a medical setting is preferred, and excellent customer service skills are required.
Full job description
Office Coordinator I
COMPANY DESCRIPTION
Unio Health Partners (UHP) is a highly differentiated physician practice management platform with the goal of transforming care delivery across the Western United States. UHP partners with leading physician practices, creating a cohesive, quality-oriented clinical culture and facilitating best practice sharing across the platform. Our affiliated practices gain access to a broader suite of services, providing a meaningful benefit to both physicians and patients. UHP's best-in-class clinical program covers three sub-specialties (urology, gastroenterology, and radiation oncology) and offers numerous ancillary services, including pathology lab, in-office dispensing, and chronic care management. We are led by a highly accomplished management team and provide a full suite of management services to its affiliated practices. UHP is currently affiliated with 182 providers consisting of 119 physicians and 63 advanced practice providers operating out of 54 locations across Southern, Central, and Northern California.
POSITION SUMMARY
The Office Coordinator I is responsible for the implementation of front-office services and daily operations of the Physician/s practice. Communication with staff in all departments is paramount in this position, ensuring that the front office operation needs are met effectively and efficiently.
What you will be doing
Welcome and greet patients and visitors.
Communicate with back-office staff upon patient arrival.
Verify patient demographics and insurance information.
Manage patient portal messages.
Ensure availability of treatment information by filing and retrieving patient records.
Maintain patient accounts by obtaining, recording, and updating personal and financial information.
Answer phone calls and handle all phases of telephone communications, including scheduling in-office appointments.
Route all calls to appropriate departments and takes accurate and neat messages, and forwards them in a timely manner.
Conduct appointment reminder calls to patients.
Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality, care, and concern with each internal and external customer.
Notify the physician if there are any schedule changes.
Assist with prescription refills when needed.
What you will bring to the team
High school diploma or equivalent required.
Bilingual in Spanish is a plus
0-3 years of prior experience in a medical setting preferred.
Knowledge of medical practices, terminology, and reimbursement policies.
Excellent customer service skills.
What we can offer you
Competitive Salary and Health Benefits (Medical, Dental, Vision)
Generous time off (start accruing on your first day - no waiting period)
Paid Holidays
401(k)
Company Discounts
Collaborative work environment - we want our employees to have a say in how we run our office
Employee Recognition
Travel Requirements
Occasional travel to various UNIO locations may be necessary.
Compensation is depending on a number of factors including a candidate’s qualifications, skills, competencies, or experience that may fall outside of the range shown
Related keywords
Medical practiceFront officePatient demographicsInsurance verificationPatient portalMedical terminologyReimbursement policiesCustomer serviceSchedulingPrescription refillsHealthcare administrationPhysician practice management
We Support, Preserve, Empower and Enhance Independent Community-Based Physician Practices
Industry
Medical Practices
Company size
201-500 employees
Founded
2021
Headquarters
Southern California
Unio Health Partners is a multi-specialty physician practice management company focused on urology, gastroenterology and radiation oncology. Unio provides a wide array of management services and supports numerous ancillary service lines.
Unio is focused on transforming care delivery across the Western United States. We partner with elite physician practices, creating a cohesive, quality-oriented culture and facilitating best practice sharing across the platform.
PARTNERS
- Genesis Healthcare Partners (mygenesishealth.com)
- Greater Los Angeles Division (mygenesishealth.com)
- West Coast Urology Division (westcoasturology.com)
- InSite Digestive Health Care (insitedigestive.com)
OUR VALUE PROPOSITION
- Experienced and Proven Management Team
- Clinical Autonomy
- Ancillary Services and Growth Opportunities
- Scale Efficiencies
- Physician and Management Team Alignment
- Strong Financial Backing and Investment
PROVIDER OVERVIEW
- 152 Total Providers
- 49 Clinical Locations
MANAGEMENT SERVICES
- Revenue Cycle Management
- Accounting and Finance
- Legal and Compliance
- HR and Risk Management
- Payor Contracting
- IT Systems
- Data Analytics / Reporting
ANCILLARY SERVICES
- Pathology Lab
- Chronic Care Management
- In-Office Dispensaries
- Clinical Research and Clinical Trials
- Radiation Oncology
- Chronic Care Management
- Ambulatory Surgery Centers
- Infusion Services
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