Redwood City, California, United States · Hybrid
$133k–$149k/yr
About Us Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale. The platform enables businesses to deploy speci…
Skills: Program management, Customer strategy, Enterprise implementation, Cross-functional leadership, Contact center KPIs
Redwood City, California, United States · On-site
$54k–$77k/yr
Chemelex is a global leader in electric thermal and sensing solutions, protecting the world’s critical processes, places and people. With over 50 years of innovation and a commitment to excellence, we develop solut…
Skills: Root cause analysis, ISO9001, Quality management system, Corrective action, Preventive action
Redwood City, California, United States · On-site
$25/hr–$32/hr
Description Redwood City, CA | Land Rover | Luxury European brand | Parts Advisor | Parts Counter | Peninsula | Bay Area | Veterans encouraged to apply | $25 - $32/hr IS THIS YOU? • You're organized, accurate, and take p…
Skills: Automotive parts knowledge, Inventory management, Customer service, Logistics, DMS platforms
Redwood City, California, United States · On-site
$26/hr–$28/hr
Automotive Inventory Technician – New Hire Bonus Full Time – Monday through Friday 8:00am–4:30pm (or until route is completed) Route: Redwood City, Belmont, Burlingame, San Bruno and surrounding areas Pay: $26.00++ per h…
Skills: Automotive inventory management, Vehicle photography, Route management, Communication, Problem-solving
Redwood City, California, United States · On-site
$23/hr–$27/hr
Join Our Team and Make a Difference at one of California's most innovative and growing Credit Unions, awarded Top Workplaces six years in a row! At PremierOne Credit Union, we strive to carry out our mission to "deliver …
Skills: Customer service, Cash handling, Bilingual Spanish, Relationship building, Business development
Redwood City, California, United States · On-site
$33/hr–$37/hr
If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. Day - 08 Hour (United States of Americ…
Skills: Vital Signs Measurement, Phlebotomy, Medication Reconciliation, EKG, Ear Lavage
Redwood City, California, United States · On-site
$200k–$300k/yr
ABOUT RETELL AI Retell AI is using first-principles thinking to reimagine the call center with cutting-edge voice AI. Thousands of companies now use Retell's AI voice agents to handle sales, support, and logistics calls …
Skills: Product management, B2B, Product-led growth, Voice AI, Roadmap strategy
Redwood City, California, United States · On-site
$18/hr–$19/hr
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Customer Service, Communication, Organization, Attention To Detail, Multi-tasking
Redwood City, California, United States · On-site
Why Work For Us? Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position401k Matching – $1 for $1 company match up to 6% of eligible earnings per…
Skills: Sales, Customer Service, Active Listening, Consultative Sales, Problem-solving
Redwood City, California, United States · On-site
Why Work For Us? Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position401k Matching – $1 for $1 company match up to 6% of eligible earnings per…
Skills: Life insurance sales, Annuity sales, Lead generation, Prospecting, Interpersonal skills
Redwood City, California, United States · On-site
$28/hr–$35/hr
Office Administrative Coordinator Employment Type: Part Time (24 hours/week, on-site in Redwood City, CA Monday - Wednesday) Company Description: Anomali, headquartered in Silicon Valley, delivers the first Intelligence-…
Skills: Reception, Office administration, Customer service, Coordination, Microsoft Office
Redwood City, California, United States · On-site
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will …
Skills: Guest Service, Registration, Check-in, Check-out, Point-of-sale system
Redwood City, California, United States · On-site
$94k–$130k/yr
Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the…
Skills: Operational Execution, People Management, KPI Monitoring, HIPAA Compliance, Staffing and Scheduling
Redwood City, California, United States · Remote OK
$65/hr–$75/hr
ABOUT RETELL AI Retell AI is using first-principles thinking to reimagine the call center with cutting-edge voice AI. Thousands of companies now use Retell's AI voice agents to handle sales, support, and logistics calls …
Skills: Customer success, Technical consulting, API debugging, Python, TypeScript
Redwood City, California, United States · On-site
$30/hr–$40/hr
Location: Los Angeles, California Salary Range: $28.00 – $38.00 per hour Benefits: Competitive salaryCompany vehicle and cell phone providedHealth, dental, and vision insuranceRetirement plan with company matchPaid time …
Skills: Plumbing, Electrical systems, General construction, Handyman work, Laminate countertop installation
Redwood City, California, United States · On-site
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Parking enforcement, Customer service, Traffic control, Data entry, Conflict resolution
Belmont, California, United States · On-site
$37/hr–$65/hr
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our c…
Skills: Relationship management, Financial strategy, Customer acquisition, Portfolio management, Risk oversight
Redwood City, California, United States · On-site
$22/hr–$25/hr
We are hiring immediately for a full time CATERING ATTENDANT position. Location: JBLL - 300 Oracle Parkway, Building 300, Redwood City, CA 94065 Note: online applications accepted only. Schedule: Full time schedule. Mond…
Skills: Food Service, Catering, Event Setup, Food Safety, Sanitation
Redwood City, California, United States · On-site
$53k–$67k/yr
Area Leasing Consultant I | Blu Harbor by Windsor and The Marston by Windsor - Redwood City, CA Are you a sales professional looking for a role where you can maximize your earning potential and build a rewarding career? …
Skills: Sales, Leasing, Customer service, Closing deals, Lead follow-up
Redwood City, California, United States · On-site
Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
Skills: Pharmacy operations, Prescription processing, Customer service, Inventory management, Data entry
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Lead end-to-end AI agent deployments for enterprise customers, managing the process from design and implementation to go-live and optimization. Orchestrate cross-functional delivery teams and act as the primary program lead to ensure long-term value realization and customer success.
Requires 5+ years of experience in enterprise customer delivery, professional services, or program management within SaaS, AI, or CX domains. Candidates must demonstrate success in leading complex implementations and possess strong knowledge of contact center KPIs and AI technologies.
About Us
Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale. The platform enables businesses to deploy specialized AI Agents that autonomously execute work across the full CX lifecycle—from handling customer conversations to supporting frontline teams and optimizing operations.
Each AI Agent is purpose-built for a specific role, equipped to understand context, make decisions, take action, and continuously improve outcomes. This allows organizations to increase resolution speed, elevate service quality, and reduce operational costs while empowering your frontline team to focus on higher-value work.
Built on a CX-native foundation, Observe.AI helps leading brands like DoorDash, Affordable Care, Signify Health, and Verida improve customer satisfaction, boost agent productivity, and deliver consistent, scalable performance across every customer interaction.
Why Join Us
As an Engagement Manager for AI Agent deployments, you’ll own how we implement VoiceAI and ChatAI for our enterprise customers - from strategy through execution. Your job is to make every deployment smooth, high-impact, and set up for long-term success.
This role blends program leadership, customer strategy, and value realization. You’ll guide complex rollouts, coordinate across multiple teams, manage risks, and ensure every launch delivers clear, measurable outcomes.
What You'll Bring To The Role
The base salary compensation range targeted for this full-time position is $133,000-$149,000 Range per annum. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and equity (in the form of options). This salary range is an estimate, and the actual salary may vary based on the Company’s compensation practices.
Observe.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
We welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply.
If you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit www.observe.ai.
#LI- Hybrid
AI Agents for customer experience.
Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale. The platform enables businesses to deploy specialized AI agents that autonomously execute work across the full CX lifecycle—from handling customer conversations to supporting frontline teams and optimizing operations. Each AI agent is purpose-built for a specific role, equipped to understand context, make decisions, take action, and continuously improve outcomes. This allows organizations to increase resolution speed, elevate service quality, and reduce operational costs while empowering your frontline team to focus on higher-value work. Built on a CX-native foundation, Observe.AI works with global brands, like DoorDash, Transcarent, Affordable Care, Signify Health, and Verida, to improve customer satisfaction, boost productivity, and deliver consistent, scalable performance across every customer interaction.
Offices: 275 Shoreline Dr, Redwood City, California 94065, US
There are currently 243 open customer service & support positions in Redwood City, CA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Costco Wholesale, Retell, Starbucks, IV Nutrition, Allied Universal, among others. Browse the listings above to see every active employer.
Yes — 19 of the 243 open customer service & support positions offer remote or hybrid work (6 remote, 13 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
