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As a Load Assistant, you will greet passengers and prepare them for pre-flight security screening at the airport. You are responsible for maintaining safety and security standards while ensuring efficient passenger flow.
Candidates must reside in Queenstown, possess the right to work in New Zealand, and be able to manage their own transportation. You must be available to work a 6 days on/3 days off roster, including weekends and public holidays.
Queenstown Airport
$60,382.00 (pro rata) per annum | Fixed term, Part Time
The Aviation Security Service currently has fixed term, part time opportunities available for Load Assistants based at Queenstown Airport with full training provided - no experience required!
About the role
As a Load Assistant you will be responsible for greeting passengers and preparing them for pre-flight security screening at Queenstown Airport’s International and Domestic screening points. We have multiple 5-month fixed term positions available from 21st September 2026.
For these roles, we are requiring a workforce that is available for 7-hour shifts from 9:30am-4:30pm and 11.30am-6:30pm across 7 days a week. You will be working a 6 days on/3 days off roster including weekends and public holidays. As the role is due to begin in September, we will be prioritising candidates that are available immediately.
Why join us?
When you join us as a Load Assistant, you will be provided with a uniform, 5 days of paid comprehensive training before you start, ongoing support, and a competitive salary of $60,382.00 (pro rata) per annum, which roughly equates to an hourly rate of $28.95.
We invest in our people by supporting growth and development within the organisation. We also support career progression so it may be a great opportunity for you to progress into an Aviation Security Officer role, or another role within the wider Civil Aviation Authority. To check out all our benefits and entry requirements, click on the link below.
Aviation security careers | aviation.govt.nz
About you
We are looking for people who want to contribute to keeping the skies of Aotearoa New Zealand safe and secure. To be successful in this role, you should be able to engage with a broad range of people, keep calm when things get busy, and have clear verbal communication skills. Ideally, you will have prior customer service experience, but this is not essential.
What do you need?
To be considered for this role, you must have the following:
Please note that shortlisted applicants will be required to complete pre-employment screening including police vetting. Due to the requirements of the role those with serious criminal convictions will not be considered.
About us
Aviation Security Service (AvSec) is the Government provider of Aviation security in Aotearoa New Zealand, operating at our seven major airports: Auckland, Hamilton, Wellington, Christchurch, Queenstown, Dunedin, and Invercargill.
As a safety regulator, the Civil Aviation Authority exists to enable safe flight for social connections, and economic benefit for New Zealand. We believe in keeping people safe and secure in the air, enabling participation in the aviation system, and making a difference to New Zealand aviation. We achieve this through regulatory oversight of the aviation industry and frontline security at our airports.
The organisation embraces diversity and is committed to providing an inclusive environment where our people feel respected, safe, and valued for their unique contribution.
If you have any questions about this role, please contact [email protected], please note that we are unable to accept email applications. For more information, please refer to the position description or visit our careers page.
Our role is to deliver world-class aviation security, while enabling a high quality, responsive passenger experience.
The Aviation Security Service is an operational unit within the Civil Aviation Authority of New Zealand, the government agency responsible for managing New Zealand’s civil aviation system. You’ll know us from our security screening points at New Zealand airports, but we also run an awesome team of explosive detector dogs and provide a wide range of security services which help keep aviation and our large airports secure. Our role is to deliver world-class aviation security, while enabling a high quality, responsive passenger experience. Our core functions and activities include: • Screening and searching passengers, crew, airport workers, baggage, aircraft, cargo. • Undertaking security patrols and escorts. • Managing the airport identity card system. • Collaborating with other domestic and international security and border agencies. To deliver safe and secure skies, we work closely with border and government agencies both domestically and internationally, such as Customs, MPI, and Police.
Offices: Level 15, 155 Featherston Street, Wellington, 6011, NZ
View all jobs at Aviation Security ServiceThere are currently 97 open customer service & support positions in Queenstown, New Zealand listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Accor, CanaDream, EVT - Entertainment | Ventures | Travel, Minor Hotels, Old Mutual South Africa, among others. Browse the listings above to see every active employer.
Yes — 3 of the 97 open customer service & support positions offer remote or hybrid work (2 remote, 1 hybrid).
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