Atlanta, Georgia, United States · Remote OK
$110k–$137k/yr
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unpar…
Skills: Program Management, Product Management, Salesforce Experience Cloud, AI Agent Design, Prompt Engineering
Portland, Oregon, United States · On-site
$26/hr–$36/hr
Department Overview This position supports the Department of Dermatology by providing exceptional customer service through prompt and professional communication skills, exceptional phone service, and excellent problem so…
Skills: Patient Scheduling, Insurance Verification, Medical Billing Authorizations, Customer Service, Medical Terminology
Portland, Oregon, United States · Hybrid
$24/hr–$33/hr
Department Overview The PAS Specialist’s purpose is the positively promote the Oregon Health & Science University (OHSU), Department of Medicine, and Harold Schnitzer Diabetes Health Center & Endocrinolgy Clinic in a fri…
Skills: Customer Service, Patient Scheduling, Insurance Verification, Medical Billing, Electronic Medical Records
Portland, Oregon, United States · On-site
$21/hr–$23/hr
Become a School Photographer with JostensPIX – Seasonal Position Starting July 28, 2026 Location Requirement: Must reside in Portland, OR or the surrounding cities. Passionate about capturing life's best moments? Whether…
Skills: Photography, Customer Service, Equipment Setup, Photo Software, Time Management
Portland, Oregon, United States · On-site
$22/hr–$30/hr
Overview You are the first face patients see — setting the tone for a welcoming and positive experience. Simply put, you are the face of Legacy. As we work to fulfill our mission of making life better for others, we need…
Skills: Patient Registration, Insurance Verification, Medical Billing, Customer Service, Interpersonal Communication
Portland, Oregon, United States · On-site
$16/hr–$25/hr
Who we are: Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Pos…
Skills: Customer Engagement, Sales Goal Achievement, Client Relationship Management, Brand Ambassadorship, Sustainability Education
Portland, Oregon, United States · On-site
$16/hr–$18/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
Portland, Oregon, United States · On-site
$16/hr–$18/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
Portland, Oregon, United States · On-site
$70k–$112k/yr
Department Overview The Supervisor of Oncology Access provides operational leadership and direct supervision for the Knight Cancer Access program, overseeing day-to-day access operations and frontline staff supporting pa…
Skills: Operational Leadership, Staff Supervision, Patient Access Coordination, Referral Management, Epic Software
Portland, Oregon, United States · On-site
Job Summary ATTENTION: PORTLAND, OREGON We are seeking an Experienced Inside Sales Representative to support pricing, quotations, and customer orders while developing long-term customer relationships. This role is ideal …
Skills: Inside Sales, Pricing, Quotations, Customer Relationship Management, Technical Product Support
Portland, Oregon, United States · On-site
The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and p…
Skills: Safe Driving, Fleet Management Devices, Customer Service, Cash Handling, Inventory Management
Portland, Oregon, United States · On-site
POSITION SUMMARY: A Driver- CDL (B) is responsible for safely operating a collection truck, and providing prompt, courteous and complete waste removal services for customers. In addition, a Driver – CDL (B) is responsibl…
Skills: CDL Class B, Air Brakes Endorsement, Vehicle Inspection, Waste Collection, Route Navigation
Portland, Oregon, United States · On-site
Job Title: Property Manager Explore The Davenport Unlock your potential with Avenue5 Residential. Your ideas. Your development. Your experience. We take care of you, so you can take care of our residents, properties and …
Skills: Property Management, Lease Administration, Rent Collection, P&L Management, Recruiting
Portland, Oregon, United States · On-site
$21/hr–$23/hr
Job DetailsJob Location: Portland Campus - Portland, OR 97211Position Type: Full TimeSalary Range: $21.63 - $23.09 HourlyAbout Oregon Humane Founded in 1868, Oregon Humane is the Northwest's oldest and largest animal wel…
Skills: Patient Exams, Anesthesia Support, Laboratory Support, Pharmacy Support, Radiology Services
Portland, Oregon, United States · Remote OK
Who We Are MXR - The Imaging Solutions Company (MXR) is one of the largest independent providers of diagnostic imaging equipment sales, service, training, parts and supplies in the nation. MXR is a full-service medical i…
Skills: Account Management, B2B Sales, Radiology Equipment Technical Knowledge, CRM Proficiency, Salesforce
Portland, Oregon, United States · On-site
Lead Medication Technician At MBK Senior Living, we're committed to putting people first – our residents and team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shi…
Skills: Medication Administration, Resident Care, Medical Documentation, HIPAA Compliance, Patient Monitoring
Portland, Oregon, United States · On-site
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring …
Skills: HVAC Maintenance, Plumbing, Electrical Systems, CMMS, Preventive Maintenance
Portland, Oregon, United States · On-site
$21/hr–$23/hr
Shifts Available: Wed-Thur-Fri (7 AM - 3PM) Tues-Wed-Fri (2:30 PM - 10:30 PM) The Front Desk serves as the first point of contact for participants, visitors, and community partners at Just Compassion’s Tigard Shelter. Th…
Skills: Administrative Support, Customer Service, Data Entry, Trauma-Informed Care, HMIS
Portland, Oregon, United States · On-site
Medication Technician - FT (Memory Care) At MBK Senior Living, we're committed to putting people first – our residents and team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powe…
Skills: Medication Administration, Resident Care, Documentation, HIPAA Compliance, Patient Safety
Portland, Oregon, United States · On-site
Greet customers on sales floor, directs them to product or to parts specialist. Check out customers and deter shoplifters. Keep the front area stocked and fronted, stock merchandise according to planograms or displays, a…
Skills: Customer Service, Cash Handling, Merchandising, Inventory Management, Planogram Execution
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Drive the strategy and execution for customer-facing support platforms, including the Community Forum and Knowledge Base. Lead large-scale projects from discovery to launch while managing cross-functional alignment and AI-driven workflow implementation.
Requires 4-6 years of experience in program or product management and a bachelor's degree. Must have technical expertise in Salesforce, AI agent design, and agile software development processes.
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Your opportunity
The Global Technical Services organization is looking for a Program Manager who can be a leader in the self-service space. In this role, you will drive the strategy and execution for New Relic’s customer-facing support platforms, operating at the intersection of technical program delivery and product management. The program's scope includes the Platform Help Experience, Community Forum, and Knowledge Base—platforms built on New Relic technology and Salesforce Experience Cloud, with integrations into Atlassian Confluence.
Reporting to the Director of Enterprise Systems and Solutions, you will develop the program strategy and deliver high-value, customer-centric outcomes through continuous, data-driven improvements. Working closely with the team's Engineering Managers and partnering with key stakeholders across the company (including Security, Legal, Compliance, Product Language, Enablement, and Marketing), you will oversee project lifecycles from initial discovery through launch and beyond. This requires strong change management expertise to ensure consistent alignment among cross-functional partners at every stage.
Ultimately, you will manage the evolution of our self-service customer journeys, the unification of our various customer-facing support platforms, and the implementation of AI-driven workflows. If you possess the necessary skills and are eager to take on these challenges, we encourage you to apply!
What you'll do
Please note that visa sponsorship is not available for this position.
#LI-ZH1 #LI-Remote
The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.
New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
Data for Engineers
New Relic arms businesses with the trust and confidence required to thrive in the AI era. The New Relic Intelligent Observability Platform is the only open, AI-strengthened platform designed to unify telemetry and business outcomes, bringing intelligence and automated actions to the most complex digital environments. The platform shifts teams from reactive firefighting to intelligent orchestration, leveraging AI-driven automation to optimize technology spend and protect revenue in real-time. That’s why global leaders—Adidas Runtastic, Domino’s, Ryanair, Swiggy, Topgolf, and William Hill—run on New Relic to drive innovation and deliver exceptional customer experiences.
Offices: 188 Spear, 12th Floor, San Francisco, CA 94105, US · 111 SW 5th Ave., Suite 2800, Portland, OR 97204, US · 1175 Peach Tree Street, NW, Atlanta, GA 30361, US · 31-36 Golden Lane, Dublin, 8, IE · Avinguda Diagonal, 211, Torre Glòries, Suite 2200, Barcelona, 08018, ES
There are currently 2,123 open customer service & support positions in Portland, OR listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Albertsons Companies, Oregon Health and Science University Hospital, Kroger, Starbucks, among others. Browse the listings above to see every active employer.
Yes — 181 of the 2123 open customer service & support positions offer remote or hybrid work (105 remote, 76 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
