Overview You are the first face patients see — setting the tone for a welcoming and positive experience. Simply put, you are the face of Legacy. As we work to fulfill our mission of making life better for others, we need…
Skills: Patient registration, Insurance verification, Medical terminology, Customer service, Data entry
Overview At Legacy, our passion is helping others - it's at the heart of everything we do. As an HR Service Center Generalist, you’ll be part of a dedicated team focused on delivering exceptional service to Legacy Health…
Skills: Human Resources, Absence Management, Benefits Administration, Compensation, Employee Relations
Overview Join Our Emergency Department as a Registered Nurse (RN) at Legacy Good Samaritan Medical Center! Are you passionate about making a difference in the lives of patients and their families? At Legacy Health, we’re…
Overview Join Our Cancer Institute Medical Oncology as a Registered Nurse (RN) at Legacy Good Samaritan Medical Center! Ready to make a difference in the lives of patients and families? At Legacy Health, we value compass…
Overview The Legacy nursing philosophy focuses on patients and their families. Our nurses embody this philosophy in everything they do, as advocates, communicators, problem-solvers and caregivers. Their expertise is soug…
Skills: Patient care, Nursing process, Interpersonal skills, Communication skills, Electronic systems navigation
Overview Make a Meaningful Impact Every Day At Legacy Health, our mission to make life better for others is reflected in every corner of our hospitals—from the advanced care we provide to the welcoming, clean environment…
Skills: Leadership, Housekeeping management, Staff supervision, Interpersonal relations, Verbal communication
Overview As a Pharmacist, you are the trusted expert patients rely on to understand their medications and use them safely and effectively. You help make life better by ensuring patients are informed and confident in thei…
Skills: Clinical Pharmacy, Medication Therapy Management, Patient Care, Drug Therapy Evaluation, Electronic Health Records
Overview Be the Connection That Makes a Difference in Patient Care Are you a compassionate Medical Assistant looking to make a difference beyond the exam room? As part of our team, you’ll play a key role in a primary car…
Skills: Patient care, Phlebotomy, Vaccine administration, Medication administration, Point of care testing
Clinic Services Specialist 2 - Medical Receptionist
Portland, Oregon, United States · On-site
$21/hr–$30/hr
Entry level$2M raised
Overview Join Our Team as a Clinic Services Specialist! (Clinic receptionist / Patient Access Specialist) Your Impact Starts Here - Patients walk through our doors with questions, concerns, and sometimes a little hesitat…
Overview Your attention to detail makes a lasting difference. As you help maintain the cleanliness and safety of patient rooms, care areas, offices, hallways, and other spaces, you set the tone for a welcoming and healin…
Skills: Neurology, Neurohospitalist, Stroke care, Telemedicine, Consultation
Clinic Services Specialist 2 - Medical Receptionist
Gresham, Oregon, United States · On-site
$21/hr–$30/hr
Entry level$2M raised
Overview Join Our Team as a Clinic Services Specialist! (Clinic receptionist / Patient Access Specialist) Your Impact Starts Here - Patients walk through our doors with questions, concerns, and sometimes a little hesitat…
Overview You know that your job is about much more than gathering referral and payer information. As a Revenue and Referral Intake Specialist, you are the important link between patients and physician referrals. You are …
Overview Legacy Medical Group Neurology is seeking an outpatient (clinic-based) Epilepsy Program Director to lead our growing epilepsy services. Legacy Neurology operates four clinic locations across the Portland–Vancouv…
Skills: Epilepsy management, EEG interpretation, Neurology, Epilepsy surgery program leadership, Clinical consultation
Overview Legacy Medical Group Neurology is seeking a full-time, outpatient Epileptologist to join our growing neurology team. Fellowship training in epilepsy is preferred; however, candidates who have completed a clinica…
Overview How would you describe yourself? Reliable? Personable? Thorough? Someone who is there for others? You sound like the type of person who might be a great fit as a Unit Clerk with Legacy. As part of a healthcare t…
Skills: Clerical services, Receptionist services, Medical terminology, Critical thinking, Attention to detail
Overview In times of crisis, you are there for our patients, their family members and our practitioners. With a supportive approach, you offer short-term, urgent behavioral health services that are focused, effective and…
Skills: Crisis intervention, Psychosocial assessment, Behavioral health, Trauma-informed care, Triage
Overview Making life better – for your team, your patients, your community. If that defines everything you do, and if you want to empower others to do the same, you may belong at Legacy managing the daily business and cl…
Overview Be the Connection That Makes a Difference in Patient Care Are you a compassionate Medical Assistant looking to make a difference beyond the exam room? As part of our team, you’ll play a key role in a primary car…
Skills: Patient care, Phlebotomy, Medication administration, Vaccine administration, Point of care testing
RN Disease Specific Program Coordinator (Infectious Disease)
Portland, Oregon, United States · On-site
$57/hr–$86/hr
Mid level$2M raised
Overview The Legacy nursing philosophy focuses on patients and their families. Our nurses embody this philosophy in everything they do, as advocates, communicators, problem-solvers and caregivers. Their expertise is soug…
Skills: Patient assessment, Multidisciplinary collaboration, Problem solving, Data analysis, Leading change
Overview You are the voice, the coordinator and the empathetic advocate of patients facing difficult situations. Your compassion for patients and families with acute and chronic health conditions knows no limits. You are…
Skills: Case management, Disease management, Care coordination, Patient advocacy, Utilization management
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$21/hr–$31/hr
Other
high school
Posted 2h ago
Apply by Aug 11
~40 hrs/week
Responsibilities
The Patient Access Representative serves as the primary non-clinical contact for hospital-based patient visits, handling registration, check-in, and admission processes. They are responsible for verifying insurance coverage, collecting payments, and ensuring accurate documentation for medical and financial records.
Requirements
Candidates must have a high school diploma or equivalent and at least one year of healthcare or clerical experience. Strong communication, interpersonal, and computer navigation skills are required to manage patient interactions and electronic systems effectively.
Full job description
Overview
You are the first face patients see — setting the tone for a welcoming and positive experience. Simply put, you are the face of Legacy.
As we work to fulfill our mission of making life better for others, we need compassionate and capable individuals to guide patients through every step of their healthcare journey. As a Patient Access Representative, you’ll use your strong communication and interpersonal skills to collect insurance and other essential information, assist patients and families in understanding their financial responsibilities, collect co-payments, and ensure required legal documentation is obtained for state and federal compliance.
Your attention to detail in creating accurate medical and financial records will make a meaningful difference for both patients and our medical teams.
Responsibilities
The Patient Access Representative serves as the primary non-clinical contact for all hospital-based patient visits. Responsibilities include:
Greeting, registering, checking in, and admitting patients according to scope and service line.
Collecting patient demographics, identifying medical providers involved in care, and documenting medical decision-makers.
Verifying insurance coverage and benefits, and determining patient financial responsibilities.
Assisting patients and families in understanding active insurance coverage and providing guidance on accessing financial and insurance resources.
Offering self-pay information and applicable discounts.
Collecting copayments, coinsurances, deposits, and payments as appropriate.
Collaborating with Revenue Cycle departments and hospital units to ensure accurate medical and financial records.
Collecting and submitting required legal documentation to meet State and Federal compliance regulations.
Qualifications
Education:
High School diploma or equivalent required.
Two years college education including satisfactory completion of college level Health Records coursework preferred.
Experience:
A minimum of one year of healthcare experience or equivalent education in at least one of the following areas required: Patient Access, Medical Records/Health Information or applicable clerical support experience.
Six months customer service experience required.
Previous registrar and third-party payor experience preferred.
An understanding of health plan and benefit structures preferred.
Skills:
Effective written and verbal communication skills.
Critical thinking and problem-solving skills required.
Ability to work efficiently with minimal supervision, exercising independent judgment within stated guidelines.
Demonstrated effective interpersonal skills which promote cooperation and teamwork.
Ability to withstand varying job pressures and organize/prioritize related job tasks.
Ability to perform multiple tasks at the same time.
Excellent public relations skills and demonstrated ability to communicate in calm, succinct, business-like manner.
Ability to deal with people in emergent and/or stressful situations.
Ability to identify alternative means of communication as needed.
Ability to adapt to change.
Keyboard skills and ability to navigate electronic systems applicable to job functions.
Ability to maneuver through several applications including electronic medical records, Microsoft Office applications, different software, website, and databases.
Demonstrated understanding of complex collection issues.
Demonstrated knowledge of multi-payor systems, and understanding and applying e-coverage results preferred.
Demonstrated knowledge of billing/collection, past balances, deposits and knowing State and Federal rules and regulations preferred.
Ability to understand and adhere to EMTALA (Emergency Medical Treatment and Labor Act) guidelines.
Able to communicate patient financial communication, offer financial aid services, educating patients on eligibility and in and out of network status.
Ability to enroll patients into Presumptive Medicaid services – which entails a detailed questionnaire with the patient to determine eligibility
Knowledge of medical terminology.
Pay Range
USD $21.88 - USD $31.27 /Hr.
Our Commitment to Health and Equal Opportunity
Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing.
If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed.
Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law.
To learn more about our employee benefits click here: www.legacyhealth.org/For-Health-Professionals/careers/benefiting-you
Good health for our people, our patients, our communities and our world. Legacy Health is a local nonprofit that provides comprehensive primary, secondary and tertiary care services across the Portland and Vancouver metro area and the mid-Willamette Valley.
That means helping people get healthy, and staying that way. Encouraging medical professionals to set a higher standard. Tending to the little things that help patients heal. And supporting our staff in doing whatever it takes to meet the needs of those we serve.
But it's not just what we do, it's why we do it. At Legacy, our fundamental responsibility is to improve the wellness of everyone we touch, to empower people to live healthier lives, and to create a legacy that truly lives on.
We strive to be a diverse, culturally competent organization. We strongly encourage individuals with diverse backgrounds and those who promote diversity and inclusion to apply.
Follow Legacy Health on Twitter: http://twitter.com/OurLegacyHealth
Join the Legacy Health Facebook community: http://www.facebook.com/legacyhealth/
Equal Opportunity Employer/Vet/Disabled
(Photo is of Legacy Salmon Creek Medical Center - Vancouver, WA)
Offices: Legacy Health System Office, 1919 NW Lovejoy, Portland, OR 97209, US · Legacy Meridian Park Medical Center, 19300 SW 65th Ave., Tualatin, OR 97062, US · Legacy Mount Hood Medical Center, 24800 SE Stark St., Gresham, OR 97030, US · Legacy Salmon Creek Medical Center, 2211 NW 139th St., Vancouver, WA 98686, US · Legacy Emanuel Medical Center, 2801 N. Gantenbein, Portland, OR 97227, US
Within our award-winning facilitieswe offer an integrated network of health care services - acute and critical careinpatient and outpatient treatmentand community health education and a variety of specialty services.HospitalHealth CareOutpatient CareWellness
Good health for our people, our patients, our communities and our world. Legacy Health is a local nonprofit that provides comprehensive primary, secondary and tertiary care services across the Portland and Vancouver metro area and the mid-Willamette Valley.
That means helping people get healthy, and staying that way. Encouraging medical professionals to set a higher standard. Tending to the little things that help patients heal. And supporting our staff in doing whatever it takes to meet the needs of those we serve.
But it's not just what we do, it's why we do it. At Legacy, our fundamental responsibility is to improve the wellness of everyone we touch, to empower people to live healthier lives, and to create a legacy that truly lives on.
We strive to be a diverse, culturally competent organization. We strongly encourage individuals with diverse backgrounds and those who promote diversity and inclusion to apply.
Follow Legacy Health on Twitter: http://twitter.com/OurLegacyHealth
Join the Legacy Health Facebook community: http://www.facebook.com/legacyhealth/
Equal Opportunity Employer/Vet/Disabled
(Photo is of Legacy Salmon Creek Medical Center - Vancouver, WA)
Offices: Legacy Health System Office, 1919 NW Lovejoy, Portland, OR 97209, US · Legacy Meridian Park Medical Center, 19300 SW 65th Ave., Tualatin, OR 97062, US · Legacy Mount Hood Medical Center, 24800 SE Stark St., Gresham, OR 97030, US · Legacy Salmon Creek Medical Center, 2211 NW 139th St., Vancouver, WA 98686, US · Legacy Emanuel Medical Center, 2801 N. Gantenbein, Portland, OR 97227, US
Within our award-winning facilitieswe offer an integrated network of health care services - acute and critical careinpatient and outpatient treatmentand community health education and a variety of specialty services.HospitalHealth CareOutpatient CareWellness