Plano, Texas, United States · Remote OK
$16/hr–$27/hr
Job Overview NETS International, a leading provider of telecommunications and IT solutions, is seeking a dedicated and professional Customer Service Representative to join our team. With over four decades of expertise, o…
Skills: Customer Support, Interpersonal Skills, Active Listening, Problem Solving, Conflict De-escalation
Plano, Texas, United States · On-site
$60k–$70k/yr
The Event Sales & Catering Manager is responsible for planning and executing all private dining and large party events. They drive revenue for the restaurant through both inbound and outbound sales efforts, including pro…
Skills: Outbound Prospecting, Relationship Building, Sales Pipeline Management, Contract Negotiation, Event Planning
Plano, Texas, United States · Remote OK
$23/hr–$27/hr
Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisitio…
Skills: Project Coordination, Customer Service, Microsoft Office, Google Platform, Salesforce
Plano, Texas, United States · Remote OK
$90k–$95k/yr
Company Description Benefit Harbor is a leading provider of benefits administration technology and compliance solutions, trusted by employers across the United States for over 25 years. Using proprietary, purpose-built t…
Skills: ERP Administration, Product Mapping, API Troubleshooting, Quality Assurance, Microsoft Excel
Plano, Texas, United States · On-site
Our Key Holders engage with customers, create an exceptional in-store experience and provide leadership and support to store partners. They embody Boot Barn's Mission, Vision and Values in their words and actions while d…
Skills: Retail Sales, Leadership, Customer Service, Visual Merchandising, Point Of Sale (POS)
Plano, Texas, United States · On-site
Independence Title in the Dall-Fort Worth area (Frisco Office), a wholly owned subsidiary of Anywhere Integrated Services, is seeking an Escrow Support/Front Desk. Anywhere Integrated Services is a full-service title, se…
Skills: Receptionist Duties, Administrative Support, Customer Service, Data Entry, Microsoft Office Suite
Plano, Texas, United States · On-site
$18/hr–$20/hr
Scott & Associates, PC is a well-established, multi-state legal recoveries firm. Since our founding in 2000, we’ve grown into a leading force in debt recovery, providing trusted and comprehensive legal solutions fo…
Skills: Microsoft Office Suite, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft Excel
Plano, Texas, United States · On-site
Do you have a passion for luxury retail sales? Do you enjoy interacting with people and building relationships? Are you eager to develop into a successful business leader? If so, then we’d like you to join our team…
Skills: Luxury Retail Sales, Business Management, Customer Relationship Management, Sales Prospecting, Financial Analysis
Plano, Texas, United States · On-site
About Asbury Park Place Dealerships is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional d…
Skills: Customer Service, Communication Skills, Multi-tasking, Computer Skills, MS Outlook
Plano, Texas, United States · On-site
Join the Force Behind Law Enforcement Success At LeadsOnline, we bridge the gap between technology and justice, empowering law enforcement agencies with cutting-edge solutions to close cases and serve their communities. …
Skills: Strategic Planning, Curriculum Design, LMS Administration, Cross-functional Leadership, Customer Education
Plano, Texas, United States · On-site
$48k–$55k/yr
Description Company Overview Thrive Reconstructive Surgery is a leading reconstructive surgery practice dedicated to providing compassionate, comprehensive care for patients recovering from serious accidents, living with…
Skills: Surgical Scheduling, Insurance Verification, Medical Billing, Patient Coordination, EMR Management
Plano, Texas, United States · On-site
Company Description Domino's Team BAM! is looking for a talented General Manager with proven restaurant leadership skills to run our store efficiently, take care of our customers, and support our team members! Job Descri…
Skills: Store Operations, Cost Control, Inventory Management, Staff Recruitment, Staff Development
Plano, Texas, United States · On-site
Description Position Title: Administrative Specialist Location: Onsite Job Status: Non-Exempt Reports to: Biorepository Director For over 30 years, Reprotech has been the expert in long-term reproductive cryostorage. We …
Skills: Administrative Support, Billing and Collections, Client Relationship Management, Data Entry, Scheduling
Plano, Texas, United States · On-site
$17/hr–$17/hr
Job DetailsJob Location: ARC-DALLAS STORE 2 - Plano, TX 75074Position Type: Full Time RegularSalary Range: $17.00 - $17.00 HourlyJob Category: StoreAssist management with store openings and closings in accordance with es…
Skills: Cash Handling, Retail Operations, Customer Service, Staff Training, Store Opening and Closing
Houston, Texas, United States · On-site
What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll…
Skills: Oral Communication, Written Communication, Organizational Skills, Attention To Detail, MS Word
Plano, Texas, United States · Hybrid
Description SUMMARY: The Senior Renewals Specialist is a key individual contributor on Trintech's Customer Success Operations team, responsible for owning the full renewals lifecycle for a defined segment of the customer…
Skills: SaaS Renewals, Contract Negotiation, Salesforce CRM, Salesforce CPQ, DealHub
Plano, Texas, United States · Hybrid
$81k–$92k/yr
Sales Development Representative (SDR) - Senior Associate, Business Cards & Payments Location: Plano, TX - Hybrid Level: Senior Associate Type: Non Exempt - Hourly Work Schedule & Shift Requirements: Initial Training Per…
Skills: Cold Calling, Prospecting, Lead Generation, Business Development, Outbound Sales
Plano, Texas, United States · On-site
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend…
Skills: Customer Service, Relationship Management, Organizational Skills, Communication Skills, Problem-Solving
Plano, Texas, United States · On-site
Location: 3901 N Central Expy, Plano, Texas 75023 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Repre…
Skills: Customer Service, Equipment Inspection, Inventory Management, U-Scan Technology, Forklift Operation
Plano, Texas, United States · On-site
Looking to build your career and design your future? You have come to the right place. Summary The Accounts Receivable Specialist is responsible for the accurate and timely recording of customer transactions, monitoring …
Skills: Accounts Receivable, Cash Applications, Billing Reconciliation, Aging Reports, Financial Reporting
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The representative will serve as the primary point of contact for clients, handling inquiries via phone, email, and digital platforms. They are responsible for resolving service issues, maintaining CRM records, and collaborating with internal teams to ensure customer satisfaction.
Candidates should have proven experience in customer support and exceptional communication skills. Proficiency with CRM systems and experience in the telecommunications or IT industry are highly desirable.
Job Overview
NETS International, a leading provider of telecommunications and IT solutions, is seeking a dedicated and professional Customer Service Representative to join our team. With over four decades of expertise, our organisation delivers customized solutions across various industries, and our commitment to customer satisfaction is paramount. This remote full-time role is an excellent opportunity for an individual passionate about providing exceptional support and representing the high standards of NETS International. The successful candidate will be the first point of contact for our clients, playing a crucial role in ensuring a positive customer experience.
The offered salary for this position is between $16.38 and $27.90 USD per hour, commensurate with experience and qualifications.
Responsibilities
As a Customer Service Representative, you will be responsible for a wide range of duties focused on client support and satisfaction. Your primary responsibilities will include:
Responding to customer enquiries promptly and professionally via phone, email, and digital platforms.
Providing accurate information regarding our company's telecommunications and IT solutions.
Resolving product or service problems by clarifying the customer's complaint, determining the cause of the problem, and explaining the best solution to solve the issue.
Maintaining detailed records of customer interactions, transactions, comments, and complaints within our CRM system.
Collaborating with internal teams, including technical support and sales, to ensure complex customer issues are resolved efficiently.
Processing orders, forms, applications, and requests from clients.
Following established communication procedures, guidelines, and policies to ensure a consistent service standard.
Identifying and assessing customers’ needs to achieve satisfaction and build sustainable relationships of trust.
Qualifications
We are looking for a candidate with a strong background in customer service and excellent interpersonal skills. The ideal qualifications include:
Proven experience in a customer support role or a similar client-facing position.
Exceptional communication and active listening skills, with a professional and courteous telephone manner.
Strong problem-solving abilities and a talent for de-escalating situations.
Proficiency in using computers and familiarity with CRM systems is highly desirable.
Experience within the telecommunications or IT industry would be a significant advantage.
Ability to multi-task, prioritise, and manage time effectively in a fast-paced environment.
* A strong work ethic and the ability to work both independently and as part of a team.
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View all jobs at Burjline BuildersThere are currently 1,200 open customer service & support positions in Plano, TX listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, JPMorganChase, Starbucks, Albertsons Companies, AutoNation, among others. Browse the listings above to see every active employer.
Yes — 138 of the 1200 open customer service & support positions offer remote or hybrid work (38 remote, 100 hybrid).
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