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Jobs at SmithRx (Now Hiring) — 26 open

SmithRx logoSmithRx

Partner Operations Specialist

Remote OK

Mid level$105M raised

Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisitio…

Skills: Microsoft Excel, SQL, Data Syncing, Claims Adjudication, Pharmacy Technician Experience

SmithRx logoSmithRx

Senior Growth Operations Architect

Remote OK

$128k–$180k/yr

Senior$105M raised

Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisitio…

Skills: Growth Marketing, Technical Marketing Operations, Project Management, Experiment Architecture, AI Orchestration

SmithRx logoSmithRx

Member Support Quality Analyst

Plano, Texas, United States · On-site

$54k–$64k/yr

Mid level$105M raised

Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisitio…

Skills: Quality Assurance, Call Center Monitoring, Statistical Analysis, Root Cause Analysis, Data Analysis

SmithRx logoSmithRx

Senior Salesforce Administrator

Remote OK

$128k–$207k/yr

Senior+$105M raised

Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisitio…

Skills: Salesforce Administration, Salesforce Configuration, Apex, Salesforce Flows, API Integrations

SmithRx logoSmithRx

Business Systems Analyst

Remote OK

$94k–$152k/yr

Mid level$105M raised

Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisitio…

Skills: Salesforce Administration, Jira Service Management, Systems Thinking, Technical Writing, Business Analysis

SmithRx logoSmithRx

Senior Staff Software Engineer, Platform

Remote OK

Senior+$105M raised

Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisitio…

Skills: Golang, JavaScript, TypeScript, Node.js, GraphQL

SmithRx logoSmithRx

VP, Consultant Relations

Remote OK

Senior+$105M raised

Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisitio…

Skills: Relationship Management, Pharmacy Benefits Consulting, Strategic Planning, Negotiation, External Presentations

SmithRx logoSmithRx

Implementation Support Specialist

Plano, Texas, United States · Remote OK

$23/hr–$27/hr

Mid level$105M raised

Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisitio…

Skills: Project Coordination, Customer Service, Microsoft Office, Google Platform, Salesforce

SmithRx logoSmithRx

Strategic Partnerships Manager

Remote OK

Mid level$105M raised

Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisitio…

Skills: Relationship Management, Strategic Partnerships, PBM Pricing, Underwriting, Social Selling

SmithRx logoSmithRx

Talent Acquisition Coordinator (Contract Role)

Remote OK

Mid level$105M raised

Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisitio…

Skills: Interview Coordination, Candidate Experience, ATS Proficiency, Communication Skills, Interpersonal Skills

SmithRx logoSmithRx

PBM Client Delivery Analyst

Remote OK

$75k–$106k/yr

Mid level$105M raised

Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisitio…

Skills: Claims Analysis, Data Querying, Microsoft Excel, SQL, Looker

SmithRx logoSmithRx

Senior Benefits Configuration Tester

Remote OK

Mid level$105M raised

Who we are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisitio…

Skills: Benefits Configuration, Healthcare Testing, Test Plan Creation, Defect Reporting, Clinical Prior Authorization

SmithRx logoSmithRx

Pharmacy Benefits QA Analyst

Remote OK

Mid level$105M raised

Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisitio…

Skills: Benefits Administration, Benefits Configuration, Quality Assurance, Microsoft Excel, Analytical Skills

SmithRx logoSmithRx

Senior Accountant

Remote OK

Mid level$105M raised

Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisitio…

Skills: US GAAP, Month-end Close, Account Reconciliations, Financial Reporting, Technical Accounting

SmithRx logoSmithRx

Vice President of Enterprise Sales

Remote OK

Senior+$105M raised

Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisitio…

Skills: Enterprise Sales, PBM Industry Knowledge, C-level Relationship Management, Salesforce CRM, Strategic Selling

SmithRx logoSmithRx

Senior Identity Engineer

Hybrid

Senior$105M raised

Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisitio…

Skills: Okta, AWS IAM, Open Policy Agent (OPA), Rego, SAML 2.0

SmithRx logoSmithRx

Financial Data Analyst, Account Management

Remote OK

Senior$105M raised

Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisitio…

Skills: Data Analysis, Financial Underwriting, Actuarial Support, Looker, Tableau

SmithRx logoSmithRx

Account Manager

Remote OK

Mid level$105M raised

Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisitio…

Skills: Account Management, Relationship Management, Healthcare Industry Knowledge, Commercial Health Insurance, Pharmacy Benefits

SmithRx logoSmithRx

Plan Operations Pharmacist

Remote Solely

Mid level$105M raised

Who we are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisitio…

Skills: Clinical Pharmacy Services, Pharmacy Benefit Management, Formulary Compliance, Drug Spend Analysis, Client Relationship Management

SmithRx logoSmithRx

Clinical Account Manager

Remote OK

Senior$105M raised

Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisitio…

Skills: Clinical Pharmacy Consultation, Account Management, Pharmacy Benefit Analysis, Client Relationship Management, Formulary Management

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Showing 1–20 of 26

SmithRx logo

Partner Operations Specialist

SmithRx

Remote OK

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Mid level

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  • Full-time
  • high school
  • Medical Insurance, Pharmacy Insurance, Dental Insurance, Vision Insurance, Life and AD&D Insurance, Paid Time Off
  • Posted 2d ago
  • ~40 hrs/week
  • Remote in United States

Responsibilities

The role focuses on monitoring and troubleshooting eligibility, accumulator, and claims files to ensure data accuracy across systems. It involves collaborating cross-functionally to support partner integrations, client implementations, and workflow automation.

Requirements

Candidates must have a High School Diploma or GED and at least 2 years of experience as a pharmacy technician or in a related industry. Proficiency in Microsoft Excel is required, with a preference for knowledge of SQL and data tools like Looker or Salesforce.

Full job description

Who We Are:

SmithRx is a rapidly growing, venture-backed Health-Tech company.  Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service.  With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.

We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:

  • Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new.
  • Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always.
  • Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.

Job Summary:

SmithRx is looking for a Partner Operations Specialist to join the SmithRx team to collaborate with other team members to monitor and problem solve issues with eligibility, accumulator and claims files daily.

This role would be a great opportunity for a Pharmacy Technician who is interested in transitioning to the pharmacy benefits industry.

What you will do:

  • Execute and manage a set list of rotating task assignments centered on monitoring incoming and outgoing files, and data syncing across systems.
  • Understand and facilitate account structure updates for eligibility and accumulator requirements. 
  • Validate system configurations for accuracy by monitoring inbound files from external partners.
  • Identify issues and write tickets to be resolved by other resources, as well as follow-up to ensure resolution is being completed.
  • Provide feedback on opportunities to improve workflow efficiency to leadership. 
  • Contribute to process and workflow documentation.
  • Serve as a mentor for new team members and a trainer for new processes.
  • Collaborate and provide support for member support and customer success teams.
  • Collaborate cross-functionally on system enhancements for workflow automation.
  • Become the subject matter expert for plan design configuration details for assigned groups.
  • Monitor ongoing operations and provide troubleshooting support for our claims adjudication processes including eligibility, accumulators, reporting, and syncing of systems with data.
  • Support new partner integrations and client implementations.
  • Partner closely with internal teams to support all processes during onboarding and maintenance of accounts by working cross-functionally to resolve key issues that may arise.
  • Ensure that data partner connections are maintained and created when approved.
  • Work as assigned on projects outside of daily assigned tasks.

What you will bring to SmithRx:

  • For internal applicants:
    • 1+ years of tenure with Smith in active status required (note that if you were on any leave of absence while working here, this will not count towards active status)
    • Must be in good standing, including:
      • No active writeups
      • Consistent and good attendance record
      • Current performance meets/ exceeds expectations and is acceptable given the requirement for the new role
  • 2+  years of experience as a pharmacy technician or other industry experience.
  • High School Diploma or GED required.
  • Experience in Microsoft Excel building reports, reviewing and interpreting reports, sending and receiving data.
  • Bonus points for familiarity with Looker, Datadog, Jira, Tableau, and/or Salesforce.
  • Familiar with running basic SQL queries prefer. 
  • Strong communication skills as a team member.
  • Self-starter mentality: ability to work independently to manage time and assigned tasks, make informed decisions, and solve issues.
  • Execution-focused ethos - you are a solutions-oriented problem solver and efficiency driven.
  • Flexible, adaptable, and able to respond under the pressure of a fast-paced technology company.

What SmithRx Offers You: 

  • Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life and AD&D Insurance
  • 3 Weeks Paid Time Off
  • Paid Company Holidays
  • Paid Parental Leave Benefits
  • Flexible Spending Benefits 
  • 401(k) Retirement Savings Program 
  • Short-Term and Long-Term Disability
  • Wellness Benefits
  • Commuter Benefits 
  • Employee Assistance Program (EAP)
  • Well-stocked Kitchen In Office Locations
  • Professional Development and Training Opportunities

 

Zone A includes the following locations:

  • San Francisco Bay Area - California
  • Metro New York City - Connecticut, New Jersey, New York and Pennsylvania
Zone A Pay Range
$25—$25 USD

Zone B includes the following locations:

  • California - outside of San Francisco Bay Area
  • Metro Denver / Boulder - Colorado
  • Metro District of Columbia - District of Columbia, Maryland, Virginia and West Virginia
  • Metro Boston / Cambridge - Massachusetts and New Hampshire
  • Metro Austin - Texas
  • Metro Seattle - Washington
Zone B Pay Range
$25—$25 USD

Zone C includes all other locations not listed above, including:

  • Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Rhode Island, South Carolina, South Dakota, Tennessee, Utah, Vermont, Wisconsin, Wyoming
  • Non metro Colorado, Connecticut, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Texas, Virginia, Washington, and West Virginia
Zone C Pay Range
$25—$25 USD

Compensation & Benefits

  • Base Salary: The range listed above reflects our standard pay scale and actual pay will vary based on work location, job level, job-related knowledge, skills, and experience.
  • Total Rewards: In addition to base pay, this role may be eligible for bonuses, commissions, or equity. SmithRx offers a variety of benefits to help you live well, including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance and 401(k).

Individual offers are tailored to your geography, experience, skills, and education. Your recruiter can share more specific details during the hiring process. In the meantime, feel free to explore our comprehensive benefits here.

Related keywords

Pharmacy Benefit ManagementPBMHealth-TechEligibilityAccumulatorsClaims FilesLookerDatadogJiraTableauSalesforceSQLMicrosoft ExcelData SyncingPlan Design ConfigurationClaims Adjudication

About SmithRx

LinkedInVisit site

Radically transparent pharmacy benefits.

Industry
Hospitals and Health Care
Company size
501-1,000 employees
Founded
2016
Headquarters
San Francisco, CA
LinkedIn followers
20,096
Total funding
$105M

Our mission is to reduce the cost and complexity of pharmacy benefits for America’s employers and patients. Pharmacy benefits are broken. The overly complex monopolies built by big PBMs only serve their bottom lines. SmithRx is a transparent, pass-through pharmacy benefits manager for self-insured employers. We operate independently from insurance companies and pharmacies so that our incentives are 100% aligned with our customers. Our modern technology and innovative cost savings programs connect our members to the lowest cost drugs. Get in touch with us to today to learn how to save on your pharmacy spend!

Offices: 300 Brannan St, San Francisco, CA 4107, US · 1331 W Powell Way, Suite 4, Lehi, Utah 84043, US · 6080 Tennyson Pkwy, Plano, Texas 75024, US

HealthcarePharmaceuticalsHealthcare ITPharmacy Benefit ManagementPharmacy Benefits ManagementPBMSaaSCloudB2BEnterprise SaaS
View all jobs at SmithRx

About SmithRx

LinkedInVisit site

Radically transparent pharmacy benefits.

Industry
Hospitals and Health Care
Company size
501-1,000 employees
Founded
2016
Headquarters
San Francisco, CA
LinkedIn followers
20,096
Total funding
$105M

Our mission is to reduce the cost and complexity of pharmacy benefits for America’s employers and patients. Pharmacy benefits are broken. The overly complex monopolies built by big PBMs only serve their bottom lines. SmithRx is a transparent, pass-through pharmacy benefits manager for self-insured employers. We operate independently from insurance companies and pharmacies so that our incentives are 100% aligned with our customers. Our modern technology and innovative cost savings programs connect our members to the lowest cost drugs. Get in touch with us to today to learn how to save on your pharmacy spend!

Offices: 300 Brannan St, San Francisco, CA 4107, US · 1331 W Powell Way, Suite 4, Lehi, Utah 84043, US · 6080 Tennyson Pkwy, Plano, Texas 75024, US

HealthcarePharmaceuticalsHealthcare ITPharmacy Benefit ManagementPharmacy Benefits ManagementPBMSaaSCloudB2BEnterprise SaaS
View all jobs at SmithRx

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