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Full-time
high school
Medical Coverage, Dental Coverage, Vision Coverage, Short Term Disability Insurance, Long Term Disability Insurance, Life Insurance
Posted 48d ago
~40 hrs/week
Responsibilities
The Shift Manager serves as the Manager-on-Duty, overseeing daily operations, staffing, and the overall guest experience. They are responsible for coaching team members, enforcing safety standards, and rotating through leadership focus areas like sales and operations.
Requirements
Candidates must be at least 18 years old with a high school diploma or GED and at least one year of supervisory or customer service experience. The role requires the ability to work outdoors in all weather conditions and a hands-on leadership style.
Full job description
About Super Star Car Wash
Super Star Car Wash is an industry leading provider of car wash, detail, and lubrication services across Arizona, California, Texas, and Colorado. We are committed to delivering fast, high-quality, professional service in a friendly environment while developing strong leaders and engaged teams.
The Opportunity
Shift Managers are the operational leaders who drive our business daily. As Manager-on-Duty, you are accountable for driving onsite culture, team performance, safety, service execution, and the overall guest experience. This role is ideal for leaders who thrive in fast-paced environments, enjoy developing people, and are looking for a clear pathway into higher-level operational leadership. Shift Managers rotate through defined areas of responsibility to build well rounded leadership, business, and operational skills.
What You'll Do
Lead Operations
Own daily shift execution, including staffing, business flow, safety, and service standards
Serve as Manager-on-Duty, resolving guest and team issues with confidence and discretion
Ensure smooth shift transitions through clear communication and follow-through
Execute opening and closing procedures and maintain operational readiness
Coach and Develop Teams
Lead, coach, and hold team members accountable to operational standards
Provide shoulder to shoulder coaching and celebrate and recognize team members
Support training completion and promote a culture of engagement and accountability
Uphold Safety & Brand Standards
Model company values and enforce policies and procedures
Proactively identify safety risks and address issues immediately
Ensure consistent execution of brand and cleanliness standards
Rotational Leadership Focus Areas - To support leadership development, Shift Managers rotate through the following focus areas:
People & Staffing Leadership -- Scheduling, onboarding support, attendance tracking, performance documentation, and training compliance
Sales & Training Leadership -- Team training, coaching sales behaviors, certification support, and identifying development gaps
Operations & Tunnel Leadership -- Site cleanliness, equipment readiness, preventive maintenance coordination, and lot organization
What We're Looking For
At least 18 years of age
High school diploma or GED
Minimum 1 year of supervisory or customer-service experience
Retail, hospitality, or car wash experience preferred
Demonstrated ability to lead teams, make decisions, and drive results
High integrity and professionalism
Strong communication and problem-solving skills
Ability to motivate, coach, and hold others accountable
Comfort working outdoors in all weather conditions
Energy, adaptability, and a hands-on leadership style
Why Join Us
Clear career path into higher levels of operations leadership
Hands-on leadership experience with real decision-making authority
Supportive leadership team and structured development opportunities
Stable, growing company with a people-first culture
Physical Activity
Prolonged periods of standing and walking
Manual tasks and operating equipment
Stamina and endurance throughout the shift.
What We Provide
Medical / Dental / Vision coverage
STD, LTD and Life Insurance Options
401(k) eligibility with company match
Free unlimited car washes
Accrued vacation time
Sick time in accordance with state law
Tuition reimbursement
Notice to Applicants
Super Star Car Wash is strongly committed to a philosophy of equal opportunity and fully complies with equal employment laws, ordinances and regulations for all applicants and employees. We will make reasonable accommodations to enable individuals with disabilities to apply and compete for employment opportunities for which they are qualified. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.
Related keywords
Car WashDetailingLubrication ServicesManager-on-DutyOperational ReadinessBrand StandardsPreventive MaintenanceHospitalityRetailStaffingPerformance ManagementSafety Risks
In 1993, we opened our first car wash location in Chandler, Arizona. Today, we’re proud to have grown to serve dozens of communities in the US, with many more locations in the works.
From the start, we’ve been committed to providing super care for cars and the people who drive them. Our goal has always been to create affordable, convenient, and welcoming locations you can trust to truly care for your car. We’re proud to give back to our communities through fundraisers and partnerships with local nonprofits, and to support our diverse team members with career advancement opportunities, competitive pay, and benefits.
Super Star isn’t just a place to get your car washed.
It’s where you go to leave your messes and stresses behind.
Offices: Phoenix, AZ 85027, US
Gas Station and Auto DetailingService IndustryAutomotiveCommercial
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