Phoenix, Arizona, United States · On-site
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibil…
Skills: Customer Service, Retail Sales, Store Operations, Shift Management, Inventory Management
Phoenix, Arizona, United States · On-site
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Skills: Customer Service, Inventory Management, Cash Handling, Point Of Sale (POS), Word Processing
Phoenix, Arizona, United States · On-site
The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encourage…
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Phoenix, Arizona, United States · On-site
$20/hr–$26/hr
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Phoenix, Arizona, United States · On-site
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Phoenix, Arizona, United States · Hybrid
$29/hr–$62/hr
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Skills: Clinical Education, Infusion Training, Patient Care, Pulmonary Arterial Hypertension Therapy, Critical Care Nursing
Phoenix, Arizona, United States · On-site
$23/hr–$23/hr
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Skills: Plumbing, Electrical, HVAC, Appliance Repair, Carpentry
Phoenix, Arizona, United States · On-site
$21/hr–$23/hr
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Phoenix, Arizona, United States · Hybrid
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Phoenix, Arizona, United States · On-site
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Skills: Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, Production Management
Phoenix, Arizona, United States · On-site
$21/hr–$23/hr
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Skills: Collections, Accounts Receivable, Accounts Payable, Credit Applications, Billing
Phoenix, Arizona, United States · On-site
Want to help pets live their best lives? We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurt…
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Phoenix, Arizona, United States · On-site
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Phoenix, Arizona, United States · On-site
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Phoenix, Arizona, United States · On-site
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Phoenix, Arizona, United States · On-site
$23/hr–$26/hr
Credit Union West has been named a ‘Top Company to Work for in Arizona’ for the 12th year in a row (2013-2024)! This prestigious award announced by BestCompaniesAZ is earned by achieving stellar marks in a co…
Skills: Consumer Lending, Loan Application Processing, Account Maintenance, Financial Advice, Customer Service
Phoenix, Arizona, United States · Remote OK
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Skills: Expense Management, Auditing, Financial Transactions, Microsoft Excel, Accounts Payable
Phoenix, Arizona, United States · On-site
Position Summary: The Expense Assistant supports the day-to-day operations of the Expense Management department by ensuring the accurate processing, auditing, and administration of employee and vendor expenses. This role…
Skills: Expense Management, Auditing, Financial Transactions, Microsoft Excel, Microsoft Office
Phoenix, Arizona, United States · On-site
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Skills: Customer Service, Data Entry, Crisis Intervention, Case Management Support, HMIS
Phoenix, Arizona, United States · Hybrid
$17/hr–$22/hr
About the role The Carrier Connection Analyst will be responsible for managing and resolving post-production discrepancies reported by clients and insurance carriers. This role involves troubleshooting and resolving data…
Skills: Benefits Administration, EDI Integrations, API Integrations, Project Management, Troubleshooting
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Support store management in sales, customer service, and daily operations while assuming shift management duties in their absence. Lead team members in executing customer service programs and managing store opening and closing procedures.
Requires strong communication skills and the ability to obtain RSS Certification. Desired qualifications include retail sales experience in auto parts, automotive repair knowledge, ASE Certification, and fluency in Spanish.
The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager.
Bilingual candidates encouraged to apply.
Lead store team members in providing excellent customer service to retail and professional customers.
Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…)
Ensure telephone is answered according to company policy.
Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.
Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger.
Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.
Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.
Ensure that Zipline messages are communicated and Image Maker and merchandising tasks are delegated and completed as assigned.
Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy.
Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Strong communication skills
Ability to obtain RSS Certification
Retail sales experience, preferably in auto parts
Automotive systems and repair knowledge
ASE Certification
Fluency in multiple languages (Spanish is highly desired)
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: [email protected] or call (800) 471-7431 option , and provide your requested accommodation, and position details.
O’Reilly Auto Parts started as a single store and has grown into a leading retailer in the automotive aftermarket industry with more than 6,100 locations and counting. With more than 94,000 team members, O’Reilly has expanded into 48 states, Puerto Rico, Mexico, and Canada. O’Reilly, headquartered in Springfield, Missouri, has a deep commitment to serving our customers, community, and our team members. Our culture values make O’Reilly the best place to work and grow! Whether you're interested in running a local store, managing a distribution center, or climbing the corporate ladder, O’Reilly has a career path in which you can truly thrive. Find out what it means to Live Green at our Fortune 500 Company and come work at the O! Mission: O'Reilly Automotive intends to be the dominant supplier of auto parts in our market areas by offering our retail customers, professional installers, and jobbers the best combination of price and quality provided with the highest possible service level.
Offices: 233 S Patterson Ave, Springfield, MO 65802, US
There are currently 4,665 open customer service & support positions in Phoenix, AZ listed on Clera. New openings are added daily as companies post roles.
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