Overview This position is located in Park City and requires in-person attendance. The worksite is the HMHI Park City Behavioral Health Clinic. As a patient-focused organization, University of Utah Health exists to enhanc…
Skills: Customer Service, Patient Scheduling, Verbal Communication, Written Communication, Microsoft Office
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1099 Aesthetic Clinical Trainer Powered by MRP | MedEquipTech (MET) | Remote Field-Based About MRP MRP is the center of Aesthetics eCommerce, located at the gateway to Park City, UT. We specialize in energy-based aesthet…
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Vans is the original brand rooted in the authentic lifestyle of skateboarding. We are driven by our mission to inspire and empower everyone to live “Off The Wall” – embracing the youthful spirit of freedom, non-conformit…
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Vans is the original brand rooted in the authentic lifestyle of skateboarding. We are driven by our mission to inspire and empower everyone to live “Off The Wall” – embracing the youthful spirit of freedom, non-conformit…
Skills: Retail Management, People Management, Customer Service, Sales Leadership, Coaching
Overview Full Time Optician position - Park City Redstone location. Sign on Bonus for eligible candidates. As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of peopl…
Who We Are: Kontoor Brands is a portfolio of three of the world’s most iconic lifestyle, outdoor and workwear brands: Wrangler®, Lee® and Helly Hansen®. Kontoor Brands is a purpose-led organization focused on leveraging …
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For those who seek the best, there's only Stein. Chateaux Deer Valley: an authentic European lodge nestled mid-mountain at the acclaimed Deer Valley Resort in Park City, Utah. The Chateaux Deer Valley is known as a premi…
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PETCO Animal Supplies Stores, Inc.
Sales Associate
Park City, Utah, United States · On-site
Entry level
Want to help pets live their best lives? We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurt…
Job Description: Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ comple…
If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter’s Careers. As a Sales Associate, you will be the first fac…
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Retail Associate, SEAS - Nike Park City (0-40 hours/week)
Park City, Utah, United States · On-site
Entry level$239M raised
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Full-time
Posted 36d ago
Apply by Jul 7
~40 hrs/week
Responsibilities
Handle inbound and outbound calls to support patient scheduling, provider messaging, and general operator services. Ensure accurate information flow between medical staff and various hospital departments to maximize efficiency.
Requirements
Requires one year of experience in communications, customer service, or a related medical field. Candidates must possess strong computer literacy and the ability to type at least 45 words per minute.
Full job description
Overview
This position is located in Park City and requires in-person attendance. The worksite is the HMHI Park City Behavioral Health Clinic.
As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA
This position serves as the initial point of contact for the patient as they arrive at their care destination. Responsibilities include greeting and registering patients, scheduling basic appointments, managing phone communications, and collecting payments according to defined processes. Interaction with patients is primarily limited to the check-in process. The role involves following specific instructions and guidance from supervisors to ensure consistency and adherence to department protocols. Routine tasks include exchanging information to maintain smooth clinic operations, supporting patient interactions, and overseeing the waiting room.
Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.
Responsibilities
Essential Functions
Greets and assists patients and visitors with check-in, completing all necessary registration steps in Epic, including insurance verification, demographic updates, obtaining signatures on forms, and point-of-service payments.
Communicates clearly to clinic staff, providers, and care teams, to support a smooth process and positive experience for everyone.
Schedules appointments, including follow-up visits, ensuring coordinated visits with doctors, radiology, and labs when needed. Manages waitlist or basic referral coordination as needed.
Manages phone communications by answering calls, addressing voicemails, and handling telephone encounters efficiently.
Reconciles appointment statuses, closes and reconciles cash drawers, and ensures accurate financial reporting.
Assists patients with self-registration and arrival processes (MyChart & kiosks), educates them on forms and requirements, and troubleshoots any issues.
Assists with completing questionnaires and obtaining applicable release forms, guides patients to correct areas, and provides wayfinding support.
Reviews and works to refine scheduling to optimize appointments and ensure accuracy.
Knowledge / Skills / Abilities
Basic understanding of clinic scheduling, registration, and referral processes in Epic
Basic knowledge of insurance entry and verification processes in Epic.
Familiarity with patient tools such as MyChart & kiosks.
Excellent communication and interpersonal skills.
Strong organizational and time management skills.
Ability to handle financial transactions accurately.
Ability to multitask and manage multiple responsibilities efficiently.
Ability to provide clear instructions and guidance to patients.
Ability to facilitate effective communication between patients and clinical teams.
Qualifications
Required
High school diploma or equivalent.
Minimum of 1 year of experience in a healthcare or customer service role.
Qualifications (Preferred)
Working Conditions and Physical Demands
Employee must be able to meet the following requirements with or without an accommodation.
This position involves light work that may exert up to 20 pounds and may consistently require light work involving lifting, carrying, pushing, pulling, or otherwise moving objects. This position involves standing for extended periods of time and is not exposed to adverse environmental conditions.
Physical Requirements
Listening, Sitting, Speaking
Related keywords
Call CenterPatient SchedulingEpicOutlookMicrosoft OfficeHealthcareCustomer AdvocacyMedical FieldTelecommunicationsPatient ExperienceProvider MessagingAdministrative Support
University of Utah Health is the Mountain West's only academic health care system.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
1965
Headquarters
Salt Lake City, Utah
LinkedIn followers
54,854
University of Utah Health is the Intermountain West’s only academic health care system, combining excellence in patient care, the latest in medical research, and teaching to provide leading-edge medicine in a caring and personal setting. The system provides care for Utahns and residents of five surrounding states in a referral area encompassing more than 10 percent of the continental United States.
Whether it’s for routine care or highly specialized treatment in orthopedics, stroke, ophthalmology, cancer, radiology, fertility, cardiology, genetic-related diseases, organ transplant, or many other areas of medicine, University of Utah Health offers the latest technology and advancements, including some services available nowhere else in the region.
As part of that system, University of Utah Health Hospitals and Clinics rely on more than 1,600 board-certified physicians who staff five University hospitals (University Hospital, Huntsman Cancer Hospital, Craig H. Neilsen Rehabilitation Hospital, University Orthopaedic Center, and the University Neuropsychiatric Institute); 12 community clinics; and several specialty centers including the John A. Moran Eye Center, Kathryn F. Kirk Center for Comprehensive Cancer Care and Women's Cancers, the Cardiovascular Center, the Clinical Neurosciences Center, and the Utah Diabetes Center.
University of Utah Health is consistently ranked among US News & World Report’s Best Hospitals, has ranked in the nation’s top 10 for quality health care among leading academic medical centers by Vizient Inc.,
Its academic partners at the University of Utah School of Medicine and Colleges of Nursing, Pharmacy, Dentistry, and Health are internationally regarded research and teaching institutions.
Offices: 50 N Medical Drive, Salt Lake City, Utah 84108, US
CancerOrthopedicsOphthalmologyRadiologyCardiologyOrgan TransplantNeurologyRehabilitationEmergency MedicineBehavioral & Mental Health
How many Customer Service & Support jobs are open in Park City, UT right now?
There are currently 263 open customer service & support positions in Park City, UT listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Park City, UT?
Companies currently hiring include Vail Resorts, Stein Collection, Promontory Club, Alterra Mountain Company, Montage International, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Park City, UT?
Yes — 6 of the 263 open customer service & support positions offer remote or hybrid work (2 remote, 4 hybrid).
How do I apply for Customer Service & Support jobs in Park City, UT?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.