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Customer Service & Support Jobs in Newcastle upon Tyne, United Kingdom (Now Hiring) — 101 open

Costa Coffee logoCosta Coffee

Barista

Newcastle upon Tyne, England, United Kingdom · On-site

$13/hr–$14/hr

Entry level

Barista At Costa Coffee, we craft great coffee and memorable experiences. As a Barista, you’ll bring energy, warmth and skill to every shift. We also offer flexible shifts to suit both your needs and the store&rsqu…

Skills: Coffee Preparation, Customer Service, Communication Skills, Teamwork, Adaptability

Portman Dental Care logoPortman Dental Care

Dental Nurse

Newcastle upon Tyne, England, United Kingdom · On-site

$13/hr–$14/hr

Mid level

Job Description Are you a qualified Dental Nurse looking for an exciting new opportunity? Are you ready to step into a new challenge? If so, we’ve got a vacancy at our welcoming Reid Family Dental Practice in Newcastle. …

Skills: Dental Nursing, Patient Care, Communication Skills, Teamwork, Relationship Building

Marks and Spencer logoMarks and Spencer

Customer Assistant - Fashion, Home & Beauty - Newcastle

Newcastle upon Tyne, England, United Kingdom · On-site

Entry level$1.1B raised

Work Pattern Monday 18.00-22.00 Tuesday 18.00-22.00 Thursday 18.00-22.00 Friday 18.00-22.00 Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering s…

Skills: Customer Service, Style Advice, Sales, Digital Literacy, Teamwork

National Network Logistics LTD logoNational Network Logistics LTD

Multi-drop Work Owner Drivers - Newcastle & Surrounds

Newcastle upon Tyne, England, United Kingdom · On-site

$180/hr–$240/hr

Entry level

Owner Drivers Wanted – Newcastle & Gateshead £180–£240 per day | Long-Term Work 🚐 Ready to earn with one of the UK's growing delivery partners? Join National Network Logistics for secure, consistent multi-drop work. As …

Skills: Multi-drop Delivery, Route Management, Customer Service, Driving, Time Management

CityFibre logoCityFibre

Customer Field Team Leader

Newcastle upon Tyne, England, United Kingdom · On-site

Senior$12B raised

Job Description This is a field-based role covering North East England and Scotland’s Central/Eastern region. Candidates should ideally be based within the patch, with regular travel expected across the region. As the UK…

Skills: Team Leadership, Fibre Network Knowledge, Civils Management, Customer Complaint Resolution, Safety Auditing

Nationwide Building Society logoNationwide Building Society

Senior Financial Crime Investigator

Newcastle upon Tyne, England, United Kingdom · Hybrid

Senior$65M raised

As a Senior Financial Crime Investigator, you will play a critical role in protecting the organisation and its customers from fraud and financial crime risks. Acting as a subject matter expert in Anti-Money Laundering (A…

Skills: Anti-Money Laundering (AML), Fraud Prevention, Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), Know Your Customer (KYC)

Nationwide Building Society logoNationwide Building Society

Financial Crime Investigator

Newcastle upon Tyne, England, United Kingdom · Hybrid

Mid level$65M raised

We have an exciting opportunity to join us as a Financial Crime Investigator, supporting the launch of a new telephony-based Financial Crime team within the 1st Line. In this role, you’ll take ownership of escalated case…

Skills: Financial Crime Investigation, Risk Assessment, Due Diligence, Customer Interaction, Case Management

Marks and Spencer logoMarks and Spencer

Team Manager - Fashion, Home & Beauty - Byker Outlet

Newcastle upon Tyne, England, United Kingdom · On-site

Mid level$1.1B raised

Join M&S as a Team Manager in Fashion, Home & Beauty, where you’ll lead from the front and play a critical role in reshaping our stores for the next generation of customers. This isn’t a back-office leadership role. You’…

Skills: Team Leadership, Commercial Awareness, Performance Management, Coaching, Retail Operations

Nationwide Building Society logoNationwide Building Society

Financial Crime Investigator

Newcastle upon Tyne, England, United Kingdom · Hybrid

Mid level$65M raised

We have an exciting opportunity to join us as a Financial Crime Investigator, supporting the launch of a new telephony-based Financial Crime team within the 1st Line. In this role, you’ll take ownership of escalated case…

Skills: Financial Crime Investigation, Due Diligence, Risk Assessment, Customer Interaction, Telephony Skills

Cotton On Group logoCotton On Group

Key Holder Part Time Fixed Term Contract (8 hours per week) - Typo Eldon Square Shopping Centre Newcastle

Newcastle upon Tyne, England, United Kingdom · On-site

Mid level

From Australia to the World: Typo's Next Chapter Needs You! ​ Typo is on a mission to become the global leader in stationery, travel, and gifting. As we gear up for an ambitious brand refresh, we're looking for Key Holde…

Skills: Retail Sales, Retail Leadership, Customer Service, Team Leadership, Sales Budget Achievement

Entain logoEntain

Retail Customer Service

Newcastle upon Tyne, England, United Kingdom · On-site

Entry level$1.3B raised

Company Description There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands…

Skills: Customer Service, Cash Handling, Problem Solving, Payment Processing, Complaint Handling

Parkdean Resorts logoParkdean Resorts

Customer Service & Operations - Customer Relations Advisor - CR1

Newcastle upon Tyne, England, United Kingdom · On-site

Mid level

At Parkdean Resorts, our guests are at the heart of everything we do - and our Customer Support Advisors play a vital role in ensuring every experience is a great one. We’re looking for a confident, knowledgeable, …

Skills: Customer Relations, Complaint Handling, Stakeholder Management, Case Management, Investigation

James Hall & Co. Ltd logoJames Hall & Co. Ltd

SPAR Kenton - Retail Assistant

Newcastle upon Tyne, England, United Kingdom · On-site

Entry level

Our SPAR colleagues play a vital role within the James Hall & Co. Ltd. family. Their dedication helps us deliver excellent service across our network of over 450 company-owned stores, keeping us firmly rooted in the comm…

Skills: Customer Service, Cash Handling, Till Operation, Stock Management, Inventory Replenishment

James Hall & Co. Ltd logoJames Hall & Co. Ltd

SPAR Blakelaw - Retail Assistant

Newcastle upon Tyne, England, United Kingdom · On-site

Entry level

Our SPAR colleagues play a vital role within the James Hall & Co. Ltd. family. Their dedication helps us deliver excellent service across our network of over 450 company-owned stores, keeping us firmly rooted in the comm…

Skills: Customer Service, Cash Handling, Till Operation, Stock Management, Inventory Replenishment

Waste Managed logoWaste Managed

Customer Service Agent

Newcastle upon Tyne, England, United Kingdom · On-site

Mid level

Job Title – Customer Service Agent Department – Customer Service Reports to – Customer Service Team Leader Location – Grey Street, Newcastle (Office Based) Hours – 8:30am – 5:00pm Salary - £14.28 per hour Purpose of the …

Skills: Customer Service, Communication, Conflict Resolution, Data Entry, Sales Through Service

Waste Managed logoWaste Managed

Renewals and Retentions Agent

Newcastle upon Tyne, England, United Kingdom · On-site

Mid level

Job Title - Retentions Agent Department – Retentions and Renewals Reports to – Stops/Debt Team Manager Location – Grey Street, Newcastle (Office Based) Salary - £14.28 per hour Purpose of the Role The purpose of this rol…

Skills: Customer Retention, Debt Recovery, Conflict Resolution, Customer Service, Communication Skills

Entain logoEntain

Retail Customer Service

Newcastle upon Tyne, England, United Kingdom · On-site

Entry level$1.3B raised

Company Description There's nothing like a career at Entain. We're a leading, global sports betting and gaming company and we're upping the excitement and increasing player safety. We're a FTSE company with iconic brands…

Skills: Customer Service, Cash Handling, Problem Solving, Payment Transactions, Complaint Handling

Hilton logoHilton

Housekeeping Assistant

Newcastle upon Tyne, England, United Kingdom · On-site

Entry level$12B raised

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Housekeeping Assistant you’re not just en…

Skills: Housekeeping, Hospitality, Cleaning, Guest Experience, Teamwork

Turnitin logoTurnitin

Associate Product Usage Analyst (UK Remote)

Newcastle upon Tyne, England, United Kingdom · Remote OK

Mid level

Company Description When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learn…

Skills: Data Analysis, Zendesk, MS Excel, Google Sheets, SaaS

SSP Group plc logoSSP Group plc

Duty Manager - EARLY SHIFTS ONLY

Newcastle upon Tyne, England, United Kingdom · On-site

Mid level

DUTY MANAGER - BARS, NEWCASTLE INTERNATIONAL AIRPORT Fixed term, summer roles available now! EARLY SHIFTS ONLY Pay Rate: £13.75 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked bet…

Skills: Hospitality Leadership, Team Management, Customer Service, Operational Management, Problem Solving

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Showing 1–20 of 101

Costa Coffee logo

Barista

Costa Coffee

Newcastle upon Tyne, England, United Kingdom • On-site

Apply
Entry level

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  • $13/hr–$14/hr
  • Full-time
  • 50% Discount On All Food And Drink In Costa-Owned Stores, Matched Pension Up To 10%, Coca-Cola Share Scheme, Financial Support Fund
  • Posted 1d ago
  • Apply by Aug 4
  • ~40 hrs/week

Responsibilities

Serve high-quality coffee and provide an energizing customer experience. Maintain store cleanliness and collaborate with the team to ensure smooth operations.

Requirements

Candidates should possess a positive, can-do attitude and a genuine focus on people. Strong communication skills and accountability for quality are essential.

Full job description

Barista

 

At Costa Coffee, we craft great coffee and memorable experiences. As a Barista, you’ll bring energy, warmth and skill to every shift. We also offer flexible shifts to suit both your needs and the store’s.

 

 

Why Costa

  • £13.12 - £14.12 per hour (location dependent)
  • 50% discount on all food and drink in Costa-owned stores
  • Matched pension up to 10%
  • Coca-Cola share scheme
  • Financial Support Fund
  • More perks at: https://bit.ly/costaperks

 

We’re committed to diversity, equity and inclusion, and our values, Discipline to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Player, shape how we work. Through the Costa Foundation, you’ll also support communities locally and globally.

 

What you’ll do

  • Serve great coffee and deliver an energising customer experience
  • Master our menu and maintain high standards
  • Keep the store clean, welcoming and running smoothly
  • Work collaboratively as a team player to make the store the best it can be

 

Who you are

We’re looking for someone with:

  • Resourcefulness, adaptability, and a positive, can-do attitude
  • Accountability and pride in delivering quality
  • A calm, composed approach and great communication skills
  • A genuine people focus and enthusiasm for working with others

 

Apply through a quick Sapia.ai chat. -

When you apply, you’ll start with a quick, casual chat via Sapia.ai, just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry there will always be human involvement in the review of your responses and in making the final hiring decision.

 

For adjustments, contact: [email protected]

 

Related keywords

BaristaRetail OperationsHospitalityCustomer ExperienceCoffee CraftingStore MaintenanceTeam PlayerSapia.ai

About Costa Coffee

LinkedInVisit site

Reimagining Coffee Experiences to Make a Difference

Industry
Retail
Company size
10,001+ employees
Founded
1971
Headquarters
London
LinkedIn followers
269,844

At Costa Coffee, we’ve been crafting with heart and changing the coffee game since 1971. Now part of The Coca-Cola Company, we proudly operate in over 50 countries, and we’re still growing! And we’re much more than our beloved stores. Consumers all over the world can now enjoy Costa Coffee in our Ready-To-Drink range, our innovative self-serve machines, including Express, or our thriving At Home offering. And let’s not forget our global partnerships that help us trailblaze new markets and spaces every single day. Here at Costa, we’re all about reimagining coffee experiences to make a difference.*** Along with our growth ambitions, we really do care about the communities we serve. From local charity partners, to coffee farmers and our much-loved Costa Foundation, making a difference is part of who we are. At the heart of our culture are our values: discipline, passion, warmth, courage, and trust. We are Disciplined to Deliver, have a Passion for Progress, we Win with Warmth, have the Courage to Challenge, and are Trusted Team Players. For us, it’s about creating a supportive and inclusive environment where everyone can be themselves, take on new challenges and enjoy some amazing career experiences. Sound like your cup of coffee? Take a look at our latest opportunities below. https://costacareers.co.uk/

Offices: 1A Wimpole St, London, W1G 0EA, GB · 9 Knaves Beech, High Wycombe, England HP10 9, GB · Christopher Martin Road, Basildon, England SS14 3, GB · No. 1318 Sichuan North Road, Hongkou District, Floor 30, Shengbang International Building, Shanghai, Shanghai 200080, CN · Chlodna 52 Streeet, Warsaw, Warsaw 00-872, PL

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Frequently asked questions

How many Customer Service & Support jobs are open in Newcastle upon Tyne, United Kingdom right now?

There are currently 101 open customer service & support positions in Newcastle upon Tyne, United Kingdom listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Newcastle upon Tyne, United Kingdom?

Companies currently hiring include Marks and Spencer, Stagecoach Group Limited, Waste Managed, Nationwide Building Society, NEXT PLC, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Newcastle upon Tyne, United Kingdom?

Yes — 14 of the 101 open customer service & support positions offer remote or hybrid work (4 remote, 10 hybrid).

How do I apply for Customer Service & Support jobs in Newcastle upon Tyne, United Kingdom?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Customer Service & Support jobs in other cities

London, United KingdomManchester, United KingdomGreater London, United KingdomBirmingham, United KingdomLeeds, United KingdomCity of Edinburgh, United KingdomGlasgow, United KingdomBristol, United KingdomCity of Westminster, United KingdomLiverpool, United Kingdom

Other jobs in Newcastle upon Tyne, United Kingdom

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