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The Store Manager is responsible for leading a retail team to achieve operational and service excellence through coaching and effective communication. Key duties include managing staffing, maintaining regulatory compliance, and fostering a collaborative environment with the pharmacy team.
Requirements
Candidates must have a high school diploma or GED and 1-3 years of relevant work experience. The role requires the ability to work flexible schedules, including weekends and evenings, and the physical ability to lift up to 50 lbs.
Full job description
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary:
At CVS Health, we are focused on transforming health care for our customers, and on making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart, every day. Our Retail Store Managers play a critical role in building and leading teams to consistently deliver on our brand promise.
As a CVS Health Store Manager (SM), you will be a single-unit retail leader responsible for leading your team to achieve operational and service excellence. The SM will achieve success through managing, inspiring and coaching their direct reports, consisting of Front Store (FS) crew and FS management positions. The SM will lead the store team through effective communication, consistent application of SOPs and best practices, provisioning of appropriate support to all departments, and scheduling to the needs of the business. A model for all, the SM will demonstrate CVS Health’s Heart At Work behaviors, HelpingWithHeart Actions, and will lead their team to do the same.
Primary Roles and Responsibilities:
To successfully operate their retail location, the Store Manager is specifically responsible to:
Cultivate and maintain a healthy talent pipeline, including oversight of front store and cross-trained colleague performance and development, contributing to career progression, involving hiring, training, performance management, and where required, termination of employment
Ensure appropriate staffing to operate store successfully by scheduling to demand, consistently creating and publishing the schedule 3 weeks in advance, and maintaining financial stewardship of store labor spending
Improve store performance measures (sales, service, loyalty, shrink, compliance, etc.) by coaching colleagues and working within the #OneTeam dynamic to identify and address barriers to operation
Maintain a safe and high-quality working environment that complies with all regulatory and company standards
Oversee timely and quality training of front store and cross-trained colleagues
Conduct regular check-ins with all direct reports to track business goals and maintain team engagement
Maintain a strong working relationship with Rx DL, Pharmacy Manager, pharmacy team and any other in-store teams (e.g., Minute Clinic, etc.) to foster a #OneTeam mentality and support a holistic total store staffing pipeline
Partner with FS DL to establish store priorities, implement new initiatives, and engage all colleagues
Act as an ambassador for CVS Health through professional behaviors and positive engagement within the community
Education:
High school diploma or general equivalent education (GED)
Required Qualifications:
Must be 18 years of age
Completion of all required training for current role within required timeframe
Hight school diploma or general equivalent development (GED)
1-3 years of prior relevant work experience
Work flexible schedules including early morning and evening shifts according to store needs and operating hours; two closing shifts per week and four weekend shifts per month are required at a minimum
Examples:
Store Manager is scheduled consistently four Saturday OR Sunday shifts each month equating to working a total of four weekend shifts per month
Store Manager is scheduled a Saturday and Sunday shift in the same weekend, with two weekends on per month equating to working a total of four weekend shifts per month
Lift and exert up to 50 lbs. of force occasionally, up to 10 lbs. of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting
Ability to stand and walk for an extended amount of time
Preferred Qualifications:
Pharmacy Technician Licensure
Bachelor’s degree
Anticipated Weekly Hours
45
Time Type
Full time
Pay Range
The typical pay range for this role is:
$80,000.00 - $130,000.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 09/09/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Simplifying health care one person, one family and one community at a time
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
1963
Headquarters
Woonsocket, RI
LinkedIn followers
1,233,492
Total funding
$4.0B
CVS Health is the leading health solutions company, delivering care like no one else can. We reach more people and improve the health of communities across America through our local presence, digital channels and over 300,000 dedicated colleagues.
Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by simplifying health care one person, one family and one community at a time. Follow @CVSHealth on social media.
Offices: 1 CVS Drive, Woonsocket, RI 02895, US · 9501 E. Shea Blvd, Scottsdale, AZ 85260, US · 2211 Sanders Road, Northbrook, IL 60062, US · 750 West John Carpenter Freeway, Ste 1200, Irving, TX 75039, US · 620 Epsilon Dr, Pittsburgh, PA 15238, US
RetailPharmacy Benefits ManagementHealth InsuranceHealth CarePharmacyRetailCare Managementand Primary CareFinanceHealth Care
How many Customer Service & Support jobs are open in New York, NY right now?
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