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(USA) Specialist Technician, Technology Support - IT Support
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$25/hr–$48/hr
Full-time
high school
Medical Insurance, Vision Insurance, Dental Insurance, 401k, Stock Purchase, Company-paid Life Insurance
Posted 23d ago
~40 hrs/week
Responsibilities
Provide L1/L2 technical support for PC, Mac, and Linux hardware to local and remote employees. Manage IT asset inventory, onboard new hires, and assist with the deployment of new software and operating systems.
Requirements
Requires a high school diploma and at least one year of experience supporting Windows and macOS. Candidates must be proficient with ticketing systems like Jira or ServiceNow and have a basic understanding of command-line tools.
Full job description
Position Summary...
VIZIO’s Information Technology team is seeking a Specialist Technician to join their growing team. The successful candidate will have the ability to work with cutting edge technology that helps facilitate productivity, security, and collaboration. The Specialist Technician, will report to the Technology Support II and provide hands on support to employees in their local office and company-wide employees via remote assistance.
What you'll do...
What you will do:
• Support on-boarding of employees in weekly New Hire Orientation meetings.
• Collaborate with other technicians to provide rotational weekend support.
• Provision PC, Mac, and Linux based hardware for new employees.
• Provide L1/L2 support to users locally and company-wide via Email, Chat, or Phone while following established SLAs, policies, and SOPs.
• Assist Infrastructure and Client Services teams with testing and deployment of new hardware, software, and operating systems.
• Provide support for Video Conferencing Systems.
• Collaborate with senior team members and team leadership on hardware requirements to facilitate maximum productivity.
• Oversee inventory and stocking levels for IT assets at your local office.
• Coordinate with local office manager for building access and maintaining IT managed office equipment.
• Occasional voluntary travel to other offices throughout the U.S. as needed.
• Other tasks as assigned by team leadership.
About you:
• You have a minimum education level of a High School Diploma.
• You have an advanced understanding of currently supported Windowsand macOS versions, with 1+ years of experience supporting the OS.
• You have 1+ years of related work experience.
• You are a self-starter that thrives in a fast-paced, and rapidly evolving environment.
• You are a hard-working team player, with a “no task is too small” attitude.
• You can explain technical issues to non-technical users.
• You can work with software developers when they need assistance. Providing them with correct solutions and root causes analysis.
• At least 1 year of working with ticketing systems like Jira and ServiceNow.
• At least 1 year of working with Office 365 Admin Center
• At least beginner level understanding of Command Prompt, PowerShell and Terminal.
• Solid foundation of Windows and macOS imaging.
• Knowledge of Self-Service software installation tools such as Company Portal and Manage Engine.
• Understanding of Active Directory tools.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The hourly wage range for this position is $25.00 - $48.00*
*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Information Technology, Microsoft Office, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Primary Location...
350 5TH AVE, STE 4800 NEW YORK, NY 10118-4801, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Related keywords
Information TechnologyIT SupportMicrosoft OfficeWCAG 2.2 AADigital AccessibilityAssistive TechnologiesSLASOPClient ServicesInfrastructureHardware DeploymentRoot Cause AnalysisTechnical Support
More than 60 years ago, Sam Walton opened the first Walmart in Rogers, Arkansas. Today, we’re a people-led, tech-powered omnichannel retailer dedicated to helping people save money and live better all around the world.
Our 2.1 million associates are the engine behind what we do — serving customers and members in communities spanning 19 countries, in stores and clubs, online and through a supply chain built for speed and scale.
We’re committed to creating clear pathways for associates to learn, grow and advance. Whether you’re starting your first job or bringing years of experience, you’ll find room to grow, learn new skills and build a career with purpose. We’re proud to invest in our people and foster a culture grounded in respect, integrity, service and striving for excellence.
Recognized as a Fortune 100 Best Companies to Work For® (2025) and Great Place To Work®-Certified™ , we’re proud of what we’re building together.
Offices: 702 SW 8th St, Bentonville, Arkansas 72712, US
How many Customer Service & Support jobs are open in New York, NY right now?
There are currently 11,246 open customer service & support positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in New York, NY?
Companies currently hiring include Domino's, Allied Universal, Compass Group, New York City Housing Authority (NYCHA), Macy's, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in New York, NY?
Yes — 1606 of the 11246 open customer service & support positions offer remote or hybrid work (464 remote, 1142 hybrid).
How do I apply for Customer Service & Support jobs in New York, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.