Job Description The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City Agencies and no…
Skills: Community Outreach, Interviewing, Social Service Referrals, Case Management, Clerical Duties
Job Description The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City Agencies and no…
Skills: Community Outreach, Interviewing, Social Service Referrals, Case Management, Clerical Duties
Job Description DCAS's mission is to make city government work for all New Yorkers. From managing New York City's most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and servi…
Retail Support Associate - Shoe Expeditor, Bay Plaza - Part Time
New York, New York, United States · On-site
$17/hr–$21/hr
Entry level
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
We are hiring immediately for a full time CATERING ATTENDANT position. Location: IBM - 1 Madison Avenue, New York, NY 10010 Note: online applications accepted only. Schedule: Full time schedule. Monday - Friday, hours ma…
We are hiring immediately for full time SHIFT SUPERVISOR positions. Location: Capital One - 731 Lexington Avenue, New York, NY 10022 Note: online applications accepted only. Schedule: Full time schedule. Must work weeken…
Skills: Shift Supervision, Staff Training, Scheduling, Performance Evaluation, Production Reporting
Overview Gilbane Development Company is looking for a reliable, bi-lingual Support Assistant in New York City. The Support Assistant will work at a Construction Site Office located in West Harlem with the Project Manager…
Skills: Bilingual English-Spanish, Communication, Administrative skills, Data entry, Microsoft Word
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Job Description The Assistant Manager is typically in training to become a store General Manager. This position requires a full time commitment, both physically and mentally as this is a very demanding position. The Assi…
Skills: Customer Service, People Management, Product Preparation, Quality Control, Inventory Control
Customer Service Rep(03511) - 153 East 116th Street
New York, New York, United States · On-site
Entry level$1.3B raised
Job Description You'll never get a second chance to make a first impression! That's why we are only interested in CSRs who are cheerful and exude positive energy. We need folks in this position who will make our customer…
Skills: Positive Energy, Attention To Detail, Multi-tasking, Customer Service, Demeanor
Job Description General Job Duties For All Store Team Members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take…
Skills: Customer Service, Order Processing, Inventory Management, Basic Mathematics, Verbal Communication
Job Description The Assistant Manager is typically in training to become a store General Manager. This position requires a full time commitment, both physically and mentally as this is a very demanding position. The Assi…
Skills: Customer Service, People Management, Product Preparation, Quality Control, Inventory Control
Job Description Domino’s Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride. Why wor…
Skills: Customer Service, Food Preparation, Store Technology Operation, Store Operations, Safety Compliance
Description Do you have a thing for antiques and collectibles? Do you have previous shipping experience and a sharp eye for detail? Set your sights on a career at Heritage Auctions, headquartered in Dallas, Texas, with o…
Skills: Shipping and Receiving, Logistics, Client Service, Detail Orientation, Art Handling
Job Description The General Manager is responsible for every facet of store operations. This position is reserved for those candidates who have either come through the Company ranks in the CSR, Delivery Driver or Assista…
Skills: Store Operations, Management, Staff Supervision, Operational Results, Scheduling
Job Description ABOUT THE JOB Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it beca…
Skills: Driving, Navigation, Customer Service, Cash Handling, Order Processing
Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyo…
Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. C…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$45k–$74k/yr
Full-time
high school
Posted 11d ago
~40 hrs/week
Responsibilities
The Intake Worker interacts with homeless populations to provide information on services and conducts interviews to issue social service referrals. They are also responsible for maintaining shelter placement liaisons and preparing administrative statistical reports.
Requirements
Candidates must have a high school diploma or equivalent and three years of experience in community-centered work. Equivalent combinations of education and experience are also accepted.
Full job description
Job Description
The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City Agencies and nonprofit organizations, DHS works to prevent homelessness before it begins, reduce street homelessness, provide temporary shelter, and connect individuals and families to stable housing all with a focus on accountability, empathy, and equity.
DHS is committed to continuous improvement and employs innovative strategies to deliver high-quality services that support a swift transition from shelter to self-sufficiency. The agency manages hundreds of facilities and operates with a large team as well as a several billion-dollar budget to meet the diverse needs of New Yorkers experiencing homelessness.
The Division of Shelter Intake is responsible for the oversight of the day-to-day operations of the agency’s Single Adult, Adult Families and Families with Children’s intake and assessment sites, both directly run and contracted providers. This Division is responsible for ensuring that the City’s most vulnerable population can access shelter, per eligibility criteria, 24 hours a day, 7 days a week, 365 days a year.
The Department of Homeless Services (DHS) is recruiting three (3) Community Associates to function as a Intake Worker who will:
- Interact with the various communities DHS serves to keep residents informed of the programs and services DHS has to offer to the homeless population.
- Interview families within the various communities and issue social service referrals.
- Maintain liaison with various community shelters to convey shelter placement information and facilitate transportation to various community shelters.
- Assist the Community Coordinator with handling onsite/offsite client inquiries with the highest level of confidentiality and sensitivity, during the application process.
- Perform high level responsible clerical duties, as assigned by the Site Manager, such as prepare written monthly, quarterly, and annual administrative statistical and narrative indicator reports that would share information in relation to shelter placements.
- Collect, analyze and evaluate on-site and statistical data from various sources, and communicate the results to superior.
- Maintain liaison with various units to be able to process schedule and reports, and to coordinate and prepare case files and documents.
Salary Range: $44,545-$51,227.
COMMUNITY ASSOCIATE - 56057
Qualifications
Qualification Requirements 1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or 2. Education and/or experience which is equivalent to "1" above.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Agency: DEPT. OF HOMELESS SERVICES
Job Category: Administration & Human Resources
Salary Band: $70,000 to $80,000
Compensation: USD 44545 - USD 74134
Related keywords
Homeless ServicesShelter IntakeCommunity AssociateSocial ServicesCase FilesAdministrative ReportingPublic SectorClient AdvocacyEligibility CriteriaNew York City
NYCHA is the largest & oldest public housing authority in North America. 🏫🗽🏢 Account not monitored 24/7.
Industry
Government Administration
Company size
10,001+ employees
Founded
1934
Headquarters
New York, NY
LinkedIn followers
39,024
The New York City Housing Authority (NYCHA), the largest public housing authority in North America, was created in 1934 to provide decent, affordable housing for low- and moderate-income New Yorkers. NYCHA is home to 1 in 16 New Yorkers, providing affordable housing to 511,384 authorized residents through public housing and Permanent Affordability Commitment Together (PACT) programs as well as Section 8 housing. NYCHA has 177,565 apartments in 2,410 buildings across 335 conventional public housing and PACT developments. In addition, NYCHA connects residents to critical programs and services from external and internal partners, with a focus on economic opportunity, youth, seniors, and social services. With a housing stock that spans all five boroughs, NYCHA is a city within a city.
Offices: 250 Broadway, New York, NY 10007, US · 90 Church St., New York, NY 10007, US
Media and EntertainmentTVBroadcastingReal EstateAssociationGovernment
How many Customer Service & Support jobs are open in New York, NY right now?
There are currently 11,015 open customer service & support positions in New York, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in New York, NY?
Companies currently hiring include Domino's, Allied Universal, Compass Group, New York City Housing Authority (NYCHA), Macy's, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in New York, NY?
Yes — 1539 of the 11015 open customer service & support positions offer remote or hybrid work (442 remote, 1097 hybrid).
How do I apply for Customer Service & Support jobs in New York, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.